Yappl's customer service is second to none and their pricing is highly competitive. I have been dealing with Helen Kind in their Sales team and she could not be more helpful. She responds immediatel... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Yappl's customer service is second to none and their pricing is highly competitive. I have been dealing with Helen Kind in their Sales team and she could not be more helpful. She responds immediatel... Mehr ansehen
Unternehmen hat geantwortet
Emma Derbyshire at Yappl, has been absolutely amazing in helping us get our business phone contracts sorted and in order. She is prompt, helpful and takes the time to go through the steps with you... Mehr ansehen
Unternehmen hat geantwortet
From an initial enquiry in November 2025 leading to 7 live circuits in 5 months I believe says it all. Robyn & Carl have been fantastic in assisting with new line provisions, most of which have not b... Mehr ansehen
Unternehmen hat geantwortet
We switched from BT business broadband to installation of business full fibre and telephony (VOIP) with Yappl a couple of weeks ago. It went like a dream and very smoothly. We'd like to thank Helen... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
Vom Unternehmen geschrieben
4 Maises Way, DE55 2DS, Alfreton, Vereinigtes Königreich
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Extremely helpful always. Soo glad I went with them. Complete game changer to my business. Thank you yappl
I have delt with a lovely lady called Helen Kind and her team for 3 of our business phone contracts now and honestly have never had better service , they respond almost instantly to any emails , deal promptly with any query / issue and I’d give them nothing short or 10/10
I received excellent, fast and efficient service from Yappl. I would like to give a special thanks to Helen Kind for the excellent service she provided in finding a suitable contract and mobile device which suited my needs. I would also like to thank Lindsay Neale for her fast an efficient service in arranging delivery of the mobile device and porting my mobile number over to the network provider. I will be using Yappl again once my contract comes to an end.
Thank you Tonia for championing my cause with Plan.com. and getting a good result. Much appreciaqted
I have to say that the service I have received from Helen at Yappl has been amazing, from the point of enquiry to the conclusion of setting up the account it has been flawless.
Highly Recommend Helen and Yappl.
This is the first time I have used this service and I don't usually write a review. But the service here was excellent and deserved a comment.
Have been a customer of Yappl since the days of A1 COMMS Have never had the slitest problem. Extremely efficent & friendly service.Would recommend to all business people.
Mark at Yappl was super helpful. We had a couple of teething problems getting our fibre up and running but Mark managed to get these sorted very quickly. I would recommend Yappl without question.
Simply one of the best companies I have dealt with for Customer Service ever. I have been a customer for many years and the service is quick efficient and trustworthy, they always provide very competitive deals with minimum fuss and are easily contactable. Great job Emma and Lindsay !!
Have been with this company for years now . We have found them to be exemplary and have continued to offer us a 5 star service . We have found all staff to be polite and professional and will do their utmost best to sort things out for you . They are definitely on the ball .Highly recommend this company .
While the porting of our numbers has taken a while, the team has kept in touch and the transfer has gone through thanks to the support of Carl. Looking forward to having the broadband and phones under one roof - so far so good!
Robin from Yappl helped us move the internet for our business. The process was extremely easy and she made clear our terms.
If you need any help with internet for your business look no further then working with Robin from Yappl.
Great service and communication. Nothing too much trouble. Excellent customer care
Top-flight customer service. They deliver what they promise, and when there is a hiccup they swoop into action and make it right!
With help from a great team they have helped our small business to sound far more professional with our new Telephony system.
Robyn was so helpful setting up our contract.
Helen did a great job sorting out our mobile phone contracts.
A big thank you to Danny who set up and more importantly explained clearly how the system works.
A great team who I would thoroughly recommend.
Initially I got in touch with Yappl through Uswitch about ordering the newest iPhone 15, this phone wasn’t out at the time and so I was told that if I was dead set on getting it, they’d keep me up to date with everything (which they did brilliantly!)
I must add, I am a small business, so it’s great to see they treat all businesses both big and small so well (in my experience, some companies who I deal with prioritise bigger businesses and it’s so frustrating!)
Helen Kind was the person who I dealt with throughout and she was simply brilliant - everything from quick replies on email to getting multiple quotes for differing contract lengths and phones, nothing was too much trouble for her!
The phone was posted out with next day delivery so I was able to get the phone literally hours after I put my up front payment down for the phone I wanted
Yappl also offer a free account management service, which I think is another great incentive to be with them! Really great company and someone who I will be definitely using again! Thank you so much!
Sticking with Yappl from years and will do it for years to come! They always prove to be reliable and some how have always ready the deal my company needs. Would like to thank Tonia for her patience on redoing all the quotations meeting all my changes trying (with success) to reach all my single detailed requirements. And a special thank to Nicola, which is always available to help and keep professional approach and patience even when I put them under pressure with my requests, some times just changing my mind from the previous one.
Great, speedy and knowledgeable service as always! Thanks guys!!
Made an order and paid £25
They cancelled my order and still have not refunded my money. Still awaiting refund from 30th September
Excellent service and best of all, fantastic service which continues after you've signed the contract unlike some other operations! The guys at Yappl have been nothing but friendly and helpful
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