I’ve had an absolutely fantastic experience with Yappl, and I especially want to recognise Mishka for the outstanding support she provided throughout the process.

I was having major issues with my previous phone provider, particularly when trying to port my business number over. It was becoming extremely stressful, and I was worried about losing an important number for my business. Thankfully, I got in touch with Mishka, one of Yappl’s Senior New Business Executives, and she handled everything professionally from start to finish.

Mishka went above and beyond to make sure the transfer was completed smoothly and that I didn’t lose my business number. Her communication, patience, and dedication were exceptional, and she genuinely made me feel valued as a customer.

On top of that, she managed to secure me a very reasonable contract at a much better price than I was paying before. I was previously paying over £100, and thanks to Mishka’s help, I’ll be saving over £1,000 overall.

It’s rare to come across someone so committed to customer satisfaction and willing to go the extra mile to get things sorted properly. Yappl is very lucky to have a team member like Mishka, she truly does not fail to impress.

If I could give 10 stars, I absolutely would. Highly recommended!

Tonia and Nicola have been exceptional in providing impartial, expert advice and outstanding customer support. Their guidance has helped ensure our business remains fully connected, both in the UK and overseas.

We would highly recommend Yappl to any business or individual looking for reliable mobile phone provision and excellent service.

Yappl's customer service is second to none and their pricing is highly competitive.
I have been dealing with Helen Kind in their Sales team and she could not be more helpful. She responds immediately to emails, shows immense patience with what are probably trivial questions and is always able to find a better price than I am able to.
Yappl's Support team are also excellent, responding quickly to requests and making sure any issue is completely resolved.

From start to finish the team have been great. The transfer was seamless from one contract to the other. I will be recommending Yappl to my contacts going forward.

Been using Nicola and Tonia for years for business mobiles and now internet connection.

Would Recommend.

Kevin Overton
Overton Prestige

From an initial enquiry in November 2025 leading to 7 live circuits in 5 months I believe says it all. Robyn & Carl have been fantastic in assisting with new line provisions, most of which have not been standard to say the least. Communication is key when working in delicate scenarios and they have excelled, always keeping us in the loop every step of the way. Highly recommend Yappl to anyone in need of connectivity with fantastic service behind them.

Really helpful when managing phone contracts - Emma has been great at helping me understand the best way to make the most of our plans.

Emma Derbyshire at Yappl, has been absolutely amazing in helping us get our business phone contracts sorted and in order. She is prompt, helpful and takes the time to go through the steps with you to resolve any issues we had. In the end we got our system in order and Emma was incredibly helpful and patient. Amazing! :)

Yappl respond really promptly to enquiries and the communication is clear. The prices are also very competitive. All round a great service. Would highly recommend.

We have been with Yappl for many years and have always found them to be responsive and straightforward to deal with. Our customer account manager, Nicola Young has been with us from the start of the business, and she presents Yappl in an extremely professional light. I would recommend them to any business looking for a cost effective efficient service.

Perfect. Yappl got in touch just in time for our renewal, answered all my questions, no fuss, no pressure, just good advice.
Once we'd decided what we wanted, all processed quickly.
A1, highly recommended.

I’ve been using Yappl for many years now and even after all this time they still impress me.
I have all my internet and phones/mobiles with Yappl and the level of service from these guys is second to none.

Nicola and Tonia have just recently upgraded our mobile phone contracts which involved some complexity this time round. The girls were (as usual) extremely efficient and helped us migrate to new contracts with no hassle.
The two important points was that there were not one second of downtime and the new contracts are saving me a chunk of money too.

I wouldn't hesitate to recommend Yappl.
Business comms is so important these days and these guys ensure it’s one less thing to worry about.

Thanks again Nicola and Tonia.

We switched from BT business broadband to installation of business full fibre and telephony (VOIP) with Yappl a couple of weeks ago. It went like a dream and very smoothly. We'd like to thank Helen and Danny for their excellent service. They supported us at every stage of the process, and the communication was always clear and proactive. Our business mobiles were also switched with Yappl a couple of months ago and we received a great service by Helen and her team then. We plan to stay with Yappl long term because of the excellent service and competitive pricing they provide.

Helen at Yappl is fantastic. We're on our second business contract with the company and she (and the team) have been incredible help throughout - from identifying the best option(s) available to us, keeping us updated throughout the contract to dealing with the odd question/problem. Genuinely a 5* business service.

Helen, Paul and the team are such a pleasure to deal with. Great prices, rapid responses, wonderful service. What more could one ask?

Consistently quick, efficient and helpful. The team is knowledgeable, friendly and explains everything in detail. Huge thanks to Paul B - I wish every business interaction was like that.

We have been using Yappl for many years, during which time they have consistently managed our phone, internet, and mobile services to a high standard. We would confidently recommend the company to anyone considering a change of provider. Their staff are consistently professional, knowledgeable, and courteous, and any issues that arise are resolved promptly without the need for repeated follow-ups.

Carl Williams is one of my primary contacts, and it is always a pleasure to work with him.

Overall, I offer my strong recommendation for Yappl and the services they provide.

We've been using Yappl for the past 12 months and have recommended them to numerous others. Pricing was miles cheaper than going direct and the customer service has been second to none - speedy, friendly and always on hand if we need anything. Highly recommend.

I’ve been in business for over 30years and dealt with lots of people and companies
I must say that from the start Robyn has been great explaining everything very efficient and most of all always answers when I call
And now dealing with Tonia another excellent efficient member of Yappl team
I would recommend to anyone needing telecoms
Many thanks
Mark

No one knows business mobiles more than Tonia, and in my experience no one gives better customer service. Yet again she has looked after me on my mobile upgrade and sim renewal.