Yappl's customer service is second to none and their pricing is highly competitive. I have been dealing with Helen Kind in their Sales team and she could not be more helpful. She responds immediatel... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Emma Derbyshire at Yappl, has been absolutely amazing in helping us get our business phone contracts sorted and in order. She is prompt, helpful and takes the time to go through the steps with you... Mehr ansehen
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From an initial enquiry in November 2025 leading to 7 live circuits in 5 months I believe says it all. Robyn & Carl have been fantastic in assisting with new line provisions, most of which have not b... Mehr ansehen
Unternehmen hat geantwortet
We switched from BT business broadband to installation of business full fibre and telephony (VOIP) with Yappl a couple of weeks ago. It went like a dream and very smoothly. We'd like to thank Helen... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Yappl
Vom Unternehmen geschrieben
Why work with us?
Vom Unternehmen geschrieben
- We're fast and responsive!
- You can talk to us anytime. Contact us online, over the phone and in person. Our dedicated support teams will give you the personalised service you deserve.
- We're flexible to your needs!
- Your business needs are the most important thing to us, so our services are designed around you. We always listen first, so we make sure you get exactly what you need.
- We're reliable!
- We're here to support you. Our service teams and accounts managers are on hand to deal with any changes to your business or should issues occur.
Kontaktinformationen
4 Maises Way, DE55 2DS, Alfreton, Vereinigtes Königreich
- 01773 522300
- enquiries@yappl.com
- www.yappl.com
4.9
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303 Bewertungen
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Above and beyond personal service
I'd never heard of Yappl before now, but I'm so glad I found them. Looking for a small number of business contracts on SIM only I assumed I would be very low priority but the team have gone above and beyond, especially Helen and Lindsay. They have us up and running in under 48 hours from my first enquiry and so helpful along the way. Strong recommend!
7. März 2025
Bewertung ohne vorherige Einladung
Antwort von Yappl
We're so glad you found us, Alec! No matter the size of the business, we always prioritise great service, so it's fantastic to hear that Helen and Lindsay went above and beyond for you. Getting you set up in under 48 hours is exactly the kind of efficiency we aim for! Thanks for your kind words and recommendation - we're here whenever you need us. Best regards, James.
Have used Yappl for over 10 years now
Have used Yappl for over 10 years now. I always find they come up with great deals that are better than the ones I've looked for myself.
Special thanks to Helen and Kay for their swift handling of my contract addition.
Great communication through out!
20. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Yappl
Thank you for your loyalty over the past 10 years, Mark! We're glad to hear Helen and Kay made your contract addition smooth and that we continue to find you the best deals. Great communication is what we strive for, and we appreciate your kind words. We're always here if you need anything. Best regards, James.
5-Star Experience with Yappl!
5-Star Experience with Yappl!
We recently made the switch to Yappl for our telecommunications needs, and I have to say, the experience has been nothing short of outstanding. From our initial inquiry to setting up our mobile phone connections, their service has been top-notch.
Asif, our dedicated salesman, was an absolute pleasure to work with. He made the entire process smooth and stress-free, offering expert guidance to help us choose the best solutions for our business. His customer-first attitude and attention to detail were evident every step of the way.
The support team, led by Christian, has been exceptional. Whenever we've had questions or needed assistance, they've been quick to respond and incredibly helpful. It's clear that they truly care about providing the best possible service to their clients.
We previously had separate providers for our telephones, internet connectivity, and mobile phone connections, but now with Yappl, everything is streamlined, reliable, and efficient. We couldn’t be happier with the quality of service, and it’s been such a relief to have everything in one place.
Thank you, Yappl, Asif, and Christian for making this transition so easy and for providing such incredible support. We look forward to continuing our partnership for years to come!
20. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Yappl
Wow - thank you for such a fantastic review! We're delighted to hear that your experience with Yappl has been seamless and that Asif and Christian have provided the expert guidance and support you needed. Making the switch stress-free and ensuring everything runs smoothly is exactly what we strive for, so it's brilliant to know we hit the mark! It's great to hear that consolidating your telecoms with us has made things more efficient for your business. We truly appreciate your trust in Yappl and look forward to continuing our partnership for many years to come. If you ever need anything, you know where to find us! Best regards, James.
Excellent customer service
Excellent customer service, would highly recommend.
18. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Yappl
Thanks for dropping by to leave us a review, Kate. We're thrilled to hear the team provided you with excellent customer service, and really appreciate the recommendation. We're here to support you whenever you need it. Best regards, James.
Always helpful and responsive..
Always helpful and responsive... great people to deal.
2. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Yappl
Thank you for taking the time to leave us a review, Tony. We're pleased to hear that you always get helpful and responsive service from the team. It's always a pleasure to support you, and we look forward to continuing to do so. Best regards, James.
Excellent Service; Price & Support
Have used Yappl - previously A1 Comms for many years!!! Helen who has looked after my mobiles has always sought a great deal, supported my requests during contract term and renegotiated on my behalf. Extremely supportive, professional and always goes the extra mile - has through the years been the reason I am confident I need not look for the deals myself!! Thank you Helen!!!!
4. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Yappl
Thank you for your loyalty over the years, Stuart. It's fantastic to hear that Helen has consistently gone the extra mile to find you the best deals and provide ongoing support. Knowing you feel confident leaving everything in her hands is the best feedback we could ask for! We really appreciate your trust in Yappl and look forward to continuing to support you for many more years to come. Thanks again for your kind words. Best regards, James.
The team were great
The team were great, suggested a new solution, which has worked well and followed up to make sure all was ok.
23. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Yappl
Thanks for dropping us a review, David. It's great to hear your new solution from Yappl is doing the job, and the team have been checking in. We're always here should you need anything. Best regards, James.
Highly Recommend
Excellent service from Emma and Lindsay, made switching our contracts over a totally seamless experience. Highly recommend to any business wanting to switch providers without hassle.
15. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Yappl
Thanks for your kind words, Nyall. It's great to hear that Emma and Lindsay made your switch such a seamless experience. Thanks also for your recommendation - it means a lot us! We're always on hand if there's anything we can do to support your business. Best regards, James.
Fantastic
Fantastic! Always friendly and helpful. Nothing seems to be too much trouble for them :)
19. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Yappl
Thanks for dropping by to leave us a review, Joanne. It's always great to get glowing feedback, but what makes us even happier is keeping our customers happy. We're here whenever you need us. Best regards, James.
So helpful and very patient whenever…
So helpful and very patient whenever support is required. Been with them for several years now and no hesitation with five stars.
10. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Yappl
Thanks for your glowing feedback and loyalty over the years, Jeremy. We're pleased to hear the team has been on hand when you've needed us. We look forward to continued success together, and will always be available to support you when you need it. Best regards, James.
Yappl provided outstanding support in…
Yappl provided outstanding support in sorting out business contracts for IHaCCS. Helen is an absolute superstar, and her colleague Kay was fantastic in helping close everything off seamlessly. Nothing was too much trouble, and they took the time to explain everything clearly. The whole process was smooth and stress-free thanks to their professionalism and dedication. Highly recommend!
10. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Yappl
Thanks so much for your warm feedback, Daryl. We're delighted to hear that Helen and Kay made your experience smooth and stress-free. They'll be thrilled to know they made such a positive impact! Thanks also for your recommendation, it means a lot to us. If there’s ever anything else we can do to support you, we're always here to help. Best regards, James.
Contract renewal
Contract renewal, listened to our needs and exceeded expectations. Very smooth process, definitely recommend
29. November 2024
Bewertung ohne vorherige Einladung
Antwort von Yappl
Thanks for leaving us a review, Louise. Thanks also for your kind words and recommendation - they mean a lot to us. It's been a pleasure working with Roslyn's Accounting Co over the years, and we look forward to more ahead. As always, we're on hand to help whenever you need it. Best regards, James.
Always a First Class Service
We have dealt with Nicola and Tonia for many years now and the service provided has never been anything less than first class.
Everything is always explained clearly and I feel that they always go the extra mile to find us the best possible contract.
3. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Yappl
Thanks so much for your lovely feedback and for being such a loyal customer over the years, Sarah. It's fantastic to hear that Nicola and Tonia have consistently delivered first-class service and gone the extra mile for you. We're incredibly proud of their dedication and commitment to our customers, and your kind words make it all worth it. We're really grateful for your continued trust in Yappl and look forward to supporting you for many more years to come. Best regards, James.
Helen and the team have been fantastic
Helen and the team have been fantastic.
Great customer service and competitive pricing.
Would highly recommend for all of your business phone needs.
21. November 2024
Bewertung ohne vorherige Einladung
Antwort von Yappl
Thanks for dropping us a review, Archie. We're pleased to hear you're getting great service from Helen and the team - we pride ourselves on delivering the best for all of our customers. Thanks also for the recommendation, it means a lot. We're looking forward to continuing working together! Best regards, James.
Great Service from start to finish
Great Service from start to finish, all questions answered quickly and professionally, would recommend
31. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Yappl
Thanks for leaving us a review, Ruth. We appreciate your generous feedback and are pleased to hear the team is looking after you well. Your recommendation means a lot to us, and we're here for you when you next need something. Best regards, James.
Trusted Partner
Yappl has been a trusted partner for our mobile phone needs for over 20 years, providing exceptional service that has significantly simplified our Mobiles management. Tonia, Nicola, and the entire Yappl team consistently demonstrate remarkable efficiency and a commitment to customer satisfaction; they go above and beyond to ensure that nothing is too much trouble for them. One of the standout aspects of Yappl's service is their ability to alleviate the hassle associated with dealing directly with network providers. They proactively manage our mobile usage and billing, offering insightful reporting and analysis that empowers us to make informed decisions. This level of support has not only streamlined our processes but has also enhanced our overall experience with mobile communications. In summary, Yappl's dedication to customer service, coupled with their proactive approach, has made them an invaluable resource for our mobile phone needs, allowing us to focus on our core business without the stress of managing mobile logistics.
1. November 2024
Bewertung ohne vorherige Einladung
Antwort von Yappl
Thank you for such a thoughtful review, Jon! We're honoured to have been your trusted partner for over 20 years, and it's wonderful to hear that Tonia, Nicola, and the team have been able to make managing your mobile needs easier and hassle-free. We're extremely grateful for your loyalty and look forward to many more years of working together. Thanks again from all of us at Yappl - we're always here whenever you need us! Best regards, James.
A big thanks to Tonia and Nicola for…
A big thanks to Tonia and Nicola for there excellent service and swift actions in renewing are contract. Thanks from all at Whitehouse Construction
1. November 2024
Bewertung ohne vorherige Einladung
Antwort von Yappl
Thanks for leaving us a review, Paul (and the Whitehouse Construction team)! It's great to hear Tonia and Nicola have delivered yet again. It's a pleasure working with you, and we appreciate your continued trust in us. Here's to continuing our partnership! Best regards, James.
Thanks to Tonia and Nicola for being on…
Thanks to Tonia and Nicola for being on the ball and keeping things progressing!
31. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Yappl
Thanks for dropping us a review! It's fantastic to hear that Tonia and Nicola are on the ball for you - they'll be thrilled to know their efforts are making a difference. We're always here to help. Best regards, James.
No problems here.
We've dealt with Yapple for many years now and have never been disappointed with the service. Our account manager, Helen, has just organised our upgrades for this year and everything was taken care of in the professional (but friendly!!) manner we've come to expect. Thanks Helen!!
31. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Yappl
Thanks for your fantastic feedback, Richard, and for being such a loyal customer over the years! We're delighted to hear that Helen has once again delivered the professional and friendly service you expect from us. Thanks again for your trust in us - we look forward to many more years of working together! Best regards, James.
Just renewed my contract again
Just renewed my contract again, thanks to Helen Kind. She's been really helpful and always does me a great deal.
24. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Yappl
Thanks for renewing with us, Dale, and for the generous feedback. We're pleased to hear that Helen was helpful and secured a great deal for you. Your loyalty means a lot to us, and we're always here to ensure you receive the best service and value. Looking forward to supporting you throughout your new contract! Best regards, James.
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