Ordered the item with plenty of time noting a delivery timeline of “within two days” on the website. Order still didn’t arrive four days later in time for my son’s birthday. When I asked for updat... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Ordered well on time but was delivered too late for my granddaughters birthday…. Which was most disappointing. Had to keep chasing the delivery Called many times but no answer Email... Mehr ansehen
Unternehmen hat geantwortet
We bought a wild rider green tiger LED scooter for our son’s 5th birthday which unfortunately arrived slightly damaged. However the Xootz customer services were brilliant and we received a replacement... Mehr ansehen
Very well made skates that our daughter absolutely loves as she gets to learn how to move about in them. It arrived very well packaged in a ridiculously oversized box but in perfect condition. We deci... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Breaking the mould and setting new standards is what we do. After all, how can mini-humans truly have fun within the boundaries? Since our birth back in 2014 we’ve made it our duty to get kids out exploring and spending less time cooped up indoors watching other people have fun on YouTube.
Kontaktinformationen
Vereinigtes Königreich
- hello@xootz.co.uk
- www.xootz.co.uk
3.5
Akzeptabel
217 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
Amazing gift ..
Omg this is truly amazing .. it was a gift for my 10 yr old godson and to say he loved it is an understatement.. He took to it straight away , his dad build it and charged it ready for birthday boy and his face was a picture .. it’s a fantastic gift and worth every penny .. excellent service too
29. Oktober 2024
Not bad but design could be reviewed
This scooter is amazing and my son loves it. He rides it to school every morning and his friends are all over him because of the bubbles. I have also had a few parent ask where I got it from. However, the design needs to be reviewed as the bubble part keeps breaking off. I know this because I have had to buy this twice now and no more. Hence the 3 star review.
5. Oktober 2024
Good after sales service
Had a problem with my delivery due to courier damaging parcel this was resolved quickly by the supplier.
10. Oktober 2024
Fast service and excellent customer…
Fast service and excellent customer support. I bought two scooters for my children and it appears only one was received upon receiving the goods. I then contacted customer service, who swiftly dealt with the matter and posted another one for me for next-day delivery. I was impressed with the service I received.
8. Oktober 2024
Prompt delivery
Prompt delivery. Well informed of delivery and trike was excellent and well made and very attractive. Would recommend.
4. Oktober 2024
The scooter is not good quality
The scooter is not good quality. Broke already bad it under a month
20. September 2024
Fast delivery excellent service
Fast delivery excellent service. Would highly recommend.
2. Oktober 2024
Very pleased with the whole experience
Very pleased with the whole experience, easy to order, prompt delivery and pleased with the purchase
30. September 2024
Good product and price
Good product and price. I was kept informed about progress of parcel. Delivered on third day, as promised.
30. September 2024
Great item and quick delivery.The…
Great item and quick delivery.The delivery company left my parcel outside my door and someone stole it.I spoke to Xootz about the situation and they gave me a full refund even though it was not there fault.great service and good products
18. September 2024
The Perfect Purchasing Experience
Ordered some roller skates for my granddaughters Birthday on Monday evening and they arrived early Thursday afternoon.
Excellent extremely helpful customer service, the skates are amazing and my granddaughter will be thrilled.
A perfect online buying experience :)
8. September 2024
First time using this company,fast…
First time using this company,fast delivery and service,would recommend
5. September 2024
A little small
It's a sturdy go cart, I feel the steering wheel is quite far back for the children and thus makes their legs too crouched to reach it.
4. September 2024
Roller skates
Quick delivery.Roller skates were great quality and cheapest price across a few websites
17. August 2024
The ordering process was spot on
The ordering process was spot on, delivery was quite quick but box arrived damaged and left on the doorstep. Didn’t ring the ‘ring’ doorbell, just knocked and ran off……we were 20miles away at the time.
29. August 2024
Excellent company and very well made skates.
Very well made skates that our daughter absolutely loves as she gets to learn how to move about in them. It arrived very well packaged in a ridiculously oversized box but in perfect condition. We decided to place an order direct from Xootz since the price worked out cheaper than other retailers that carried stock of this item with the first order discount code applied. We would highly recommend Xootz!
18. Juli 2024
Quick service,great product
8. August 2024
Great product
Great product, good value for money, excellent service albeit by a second party delivery company.
26. Juli 2024
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