X1 has always been a lovely company to work with, and I have been for three years running as summer staff. The staff are bubbly, knowledgeable and really care about their tenants and landlords. I woul... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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X1 has always been a lovely company to work with, and I have been for three years running as summer staff. The staff are bubbly, knowledgeable and really care about their tenants and landlords. I woul... Mehr ansehen
Unternehmen hat geantwortet
My experience at X1 has been fairly good. I initially had a a few issues with my booking process, however, the team was extremely helpful. A special shoutout to Roisin and Bern, who guided me through... Mehr ansehen
Unternehmen hat geantwortet
I've used X1 Sales and Lettings to fully manage my property portfolio for around two years, and I'll be staying with them for the foreseeable future. They handle everything: HMO licences, tenant issue... Mehr ansehen
Unternehmen hat geantwortet
My experience was great, this was because of Jevan! He was extremely friendly. He explained the property very well, and my questions were answered to the best of his ability. He made sure I knew that... Mehr ansehen
Unternehmen hat geantwortet
X1 Sales & Lettings began life in Liverpool with our first development of student apartments. Now, after over ten years of operations, we are the appointed management agency for 4000 properties across the UK. This continual rapid expansion and growth have secured our position as a market leader for student and residential accommodation in Liverpool, Manchester, Leeds & Chatham, Kent. Following our success in the North of England, we extended our operations to the South of England and in 2020 we welcomed our first tenants to X1 Chatham Waters in Kent – our flagship development consisting of 199 luxury apartments located in one of London’s fastest-growing commuter belts.
Unit 1, Tower A, Michigan Point, 9 Michigan Ave, M50 2HD, Salford, Vereinigtes Königreich
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Hat 91 % seiner negativen Bewertungen beantwortet
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Lovely people and help throughout the apartment process !

Antwort von X1 Sales & Lettings
Had a few issue and emailed the block management. Didn’t expect a reply. But had a prompt reply from Beth and stuck to her word and sorted it out

Antwort von X1 Sales & Lettings
I’d definitely recommend Elisha, who has been supporting us throughout the process of renting our new flat, has been incredibly helpful. She always answered all of our questions and gave us reassurance whenever we needed it. She’s been lovely and professional throughout, making the whole process feel much easier. We’re now just one step away from signing the agreement and moving into our new flat, which we’re really looking forward to! Thank you, Elisha and X1 Liverpool!

Antwort von X1 Sales & Lettings
Beth Karaski is a pleasure to deal with and is really helpful, friendly and always professional. She is clearly very good at what she does and doesn't miss a beat. Thanks Beth

Antwort von X1 Sales & Lettings
Elisha was very helpful and answered all my questions. The viewing didn’t feel rushed and she took her time to show me around and gave me good advice on all queries I had.

Antwort von X1 Sales & Lettings
Elisha was great at answering any questions we had, would definitely recommend her

Antwort von X1 Sales & Lettings
I rang up about a viewing and Elisha was so helpful in answering all of my questions, would definitely recommend!

Antwort von X1 Sales & Lettings
Elisha was absolutely amazing! She made the whole experience less stressful and answered any questions I asked. I would recommend Elisha to anyone!

Antwort von X1 Sales & Lettings
I had a great experience with Laura who helped me secure my Baltic Apartment and assisted throughout the referencing process

Antwort von X1 Sales & Lettings
Elisha was really lovely, helpful and willing to answer any questions i had for the properties I viewed! She has good communication skills and pleasant manner

Antwort von X1 Sales & Lettings
I am almost certain the majority of these posts are written by bots. First of all the pictures of our flat didn't reflect the flat we moved in to. We moved in and it hadn't been cleaned, tobacco and cannabis down the sofa and huge dustballs everywhere.
We thought we were moving into a council tax band B because of what the ad said but instead when we received the first council tax letter we learnt it was a band C.
Our agent changed quite often. We had people coming to do 'repairs' for things we had never asked for, and the things we asked for were never acknowledged. For example, within a week of moving in they told us that they were going to change the blind as it didn't fit the window. We followed up on this with not response. 1 year later it was exactly the same. I took days off work to be there when checks were supposed to happen and nobody came.
We were without an elevator for 5 months, when we contacted them about this they said they would contact us with updates. 3 months later and no updates we decided to ask and the response was rude. They then told us we would have to call and notify the building management about the lift because it was separate to them. We never got this information at any point. The same way they never told us where to pick up parcels or dispose of rubbish bags.
Finally, when we ended our tenancy, they tried to charge £260 to repaint the whole flat despite it being cleaner than when we found it. We ended up fighting this through an independent auditor who recognised their charges were completely unfair. We paid nothing.
They also tried to charge us for a mattress that we didn't dirty. Conveniently they didn't take a photo of this on the first inventory check and tried to charge us when we left.
I would avoid this company at all costs, take photos of everything to cover yourself because they will try and charge you for anything.
2/10 service from the company.

Antwort von X1 Sales & Lettings
Phil is always so helpful nothing is ever too much for him

Antwort von X1 Sales & Lettings
Very quick and smooth process, went for a viewing and came out presently surprised by the standard and quality of the studios, so I immediately put a holding fee down. Thank you Jevan for being so helpful and attentive.

Antwort von X1 Sales & Lettings
I had a open viewing with Jevan yesterday, he was very informative and the viewing was very smooth’

Antwort von X1 Sales & Lettings
Elisha was great and answered all my questions throughout the viewing! Thanks so much for all your help.

Antwort von X1 Sales & Lettings
My experience with X1 was wonderful, during my booking to my move in, Georgina Opara has been very helpful throughout the process, she is very calm and polite when attending to tenants, and that makes her very unique when carrying out her duties. Thank you Georgina for your help.

Antwort von X1 Sales & Lettings
Every time I deal with Phil he always puts me at ease. He is super helpful and answers all of my questions.

Antwort von X1 Sales & Lettings
Phil has been very helpful and has gone above and beyond many times! Thank you

Antwort von X1 Sales & Lettings
Isabella was fabulous. Showed me everything I need, explained everything in details. Communication very good, with phone calls and emails, you can feel that they care about their job. Can’t wait to move in to this property (fingers crossed) and hope she will go to Rome hehe

Antwort von X1 Sales & Lettings
Jevan has been a great tour guide! Extremeley friendly and polite. We had a good time at X1.
Definitely helped me make an easier decision where to stay for this academic year.
Really happy Jevan was the one to show us around! Amazing Agent!

Antwort von X1 Sales & Lettings
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