X1 Sales & Lettings Bewertungen 

1'232
•
TrustScore 4.5 von 5

4.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

X1 has always been a lovely company to work with, and I have been for three years running as summer staff. The staff are bubbly, knowledgeable and really care about their tenants and landlords. I woul... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

My experience at X1 has been fairly good. I initially had a a few issues with my booking process, however, the team was extremely helpful. A special shoutout to Roisin and Bern, who guided me through... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I've used X1 Sales and Lettings to fully manage my property portfolio for around two years, and I'll be staying with them for the foreseeable future. They handle everything: HMO licences, tenant issue... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

My experience was great, this was because of Jevan! He was extremely friendly. He explained the property very well, and my questions were answered to the best of his ability. He made sure I knew that... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Hausverwaltungsunternehmen
  2. auch in
  3. Agentur für Gewerbeimmobilien
  4. Immobilienagentur
  5. Immobilienmakler
  6. Immobilienvermittlung

Vom Unternehmen geschrieben

X1 Sales & Lettings began life in Liverpool with our first development of student apartments. Now, after over ten years of operations, we are the appointed management agency for 4000 properties across the UK. This continual rapid expansion and growth have secured our position as a market leader for student and residential accommodation in Liverpool, Manchester, Leeds & Chatham, Kent. Following our success in the North of England, we extended our operations to the South of England and in 2020 we welcomed our first tenants to X1 Chatham Waters in Kent – our flagship development consisting of 199 luxury apartments located in one of London’s fastest-growing commuter belts.


Kontaktinformationen

4.4

Hervorragend

TrustScore 4.5 von 5

1232 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 91 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.4

Alle Bewertungen

(1'232)

388 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

All good !!

Lovely people and help throughout the apartment process !

14. September 2026
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Antwort von X1 Sales & Lettings

Thank you Nancy!

Bewertet mit 5 von 5 Sternen

Issue resolved promptly

Had a few issue and emailed the block management. Didn’t expect a reply. But had a prompt reply from Beth and stuck to her word and sorted it out

8. September 2026
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Antwort von X1 Sales & Lettings

Thank you so much for the positive review; we will be sure to pass on the kind words!

Bewertet mit 5 von 5 Sternen

I’d definitely recommend

I’d definitely recommend Elisha, who has been supporting us throughout the process of renting our new flat, has been incredibly helpful. She always answered all of our questions and gave us reassurance whenever we needed it. She’s been lovely and professional throughout, making the whole process feel much easier. We’re now just one step away from signing the agreement and moving into our new flat, which we’re really looking forward to! Thank you, Elisha and X1 Liverpool!

11. September 2026
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Antwort von X1 Sales & Lettings

Thank you for taking the time to leave such a positive review about Elisha, we will make sure to pass this on to her!

Bewertet mit 5 von 5 Sternen

Beth is a pleasure to deal with and is…

Beth Karaski is a pleasure to deal with and is really helpful, friendly and always professional. She is clearly very good at what she does and doesn't miss a beat. Thanks Beth

26. August 2026
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Antwort von X1 Sales & Lettings

Thank you so much for the positive review; we will be sure to pass on the kind words!

Bewertet mit 5 von 5 Sternen

Elisha was very helpful and answered…

Elisha was very helpful and answered all my questions. The viewing didn’t feel rushed and she took her time to show me around and gave me good advice on all queries I had.

3. September 2026
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Antwort von X1 Sales & Lettings

Thank you so much for the positive review; we will be sure to pass on the kind words!

Bewertet mit 5 von 5 Sternen

Elisha was great at answering any…

Elisha was great at answering any questions we had, would definitely recommend her

21. August 2026
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Antwort von X1 Sales & Lettings

Thank you Heather, we will be sure to let Elisha know!

Bewertet mit 5 von 5 Sternen

I rang up about a viewing and Elisha…

I rang up about a viewing and Elisha was so helpful in answering all of my questions, would definitely recommend!

26. August 2026
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Antwort von X1 Sales & Lettings

Thank you so much for the positive review; we will be sure to pass on the kind words!

Bewertet mit 5 von 5 Sternen

Elisha was absolutely amazing

Elisha was absolutely amazing! She made the whole experience less stressful and answered any questions I asked. I would recommend Elisha to anyone!

14. August 2026
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Antwort von X1 Sales & Lettings

Thank you so much for the positive review; we will be sure to pass on the kind words!

Bewertet mit 5 von 5 Sternen

I had a great experience with Laura who…

I had a great experience with Laura who helped me secure my Baltic Apartment and assisted throughout the referencing process

13. August 2026
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Antwort von X1 Sales & Lettings

Thank you so much for the positive review; we will be sure to pass on the kind words!

Bewertet mit 5 von 5 Sternen

Elisha was really lovely

Elisha was really lovely, helpful and willing to answer any questions i had for the properties I viewed! She has good communication skills and pleasant manner

27. August 2026
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Antwort von X1 Sales & Lettings

Thank you so much for the positive review; we will be sure to pass on the kind words!

Bewertet mit 1 von 5 Sternen

Avoid at all costs! Terrible company

I am almost certain the majority of these posts are written by bots. First of all the pictures of our flat didn't reflect the flat we moved in to. We moved in and it hadn't been cleaned, tobacco and cannabis down the sofa and huge dustballs everywhere.

We thought we were moving into a council tax band B because of what the ad said but instead when we received the first council tax letter we learnt it was a band C.

Our agent changed quite often. We had people coming to do 'repairs' for things we had never asked for, and the things we asked for were never acknowledged. For example, within a week of moving in they told us that they were going to change the blind as it didn't fit the window. We followed up on this with not response. 1 year later it was exactly the same. I took days off work to be there when checks were supposed to happen and nobody came.

We were without an elevator for 5 months, when we contacted them about this they said they would contact us with updates. 3 months later and no updates we decided to ask and the response was rude. They then told us we would have to call and notify the building management about the lift because it was separate to them. We never got this information at any point. The same way they never told us where to pick up parcels or dispose of rubbish bags.

Finally, when we ended our tenancy, they tried to charge £260 to repaint the whole flat despite it being cleaner than when we found it. We ended up fighting this through an independent auditor who recognised their charges were completely unfair. We paid nothing.

They also tried to charge us for a mattress that we didn't dirty. Conveniently they didn't take a photo of this on the first inventory check and tried to charge us when we left.

I would avoid this company at all costs, take photos of everything to cover yourself because they will try and charge you for anything.

2/10 service from the company.

25. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von X1 Sales & Lettings

We’re sorry to hear that your experience with X1 fell below expectations. We appreciate the concerns you have raised regarding the condition of the property, communication and maintenance during your tenancy. Some matters relating to communal areas, including the lift, are managed by the separate building management company, although we understand your frustration if this responsibility was not communicated clearly.

Where end-of-tenancy deductions are disputed, the independent deposit adjudication process allows both parties’ evidence to be considered and we respect the outcome of that process. We would also like to reassure you that the reviews left by our residents reflect their individual experiences with X1. Thank you for taking the time to share your feedback.

Bewertet mit 5 von 5 Sternen

Very quick and smooth process

Very quick and smooth process, went for a viewing and came out presently surprised by the standard and quality of the studios, so I immediately put a holding fee down. Thank you Jevan for being so helpful and attentive.

28. August 2026
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Antwort von X1 Sales & Lettings

Thank you so much for the positive review; we will be sure to pass on the kind words!

Bewertet mit 5 von 5 Sternen

I had a open viewing with Jevan…

I had a open viewing with Jevan yesterday, he was very informative and the viewing was very smooth’

27. August 2026
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Antwort von X1 Sales & Lettings

Thank you so much for the positive review; we will be sure to pass on the kind words!

Bewertet mit 5 von 5 Sternen

Wonferful experience

My experience with X1 was wonderful, during my booking to my move in, Georgina Opara has been very helpful throughout the process, she is very calm and polite when attending to tenants, and that makes her very unique when carrying out her duties. Thank you Georgina for your help.

14. August 2026
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Antwort von X1 Sales & Lettings

Thank you so much for the positive review; we will be sure to pass on the kind words!

Bewertet mit 5 von 5 Sternen

Phil has been so helpful with advising…

Phil has been very helpful and has gone above and beyond many times! Thank you

15. August 2026
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Antwort von X1 Sales & Lettings

Thank you so much for the positive review; we will be sure to pass on the kind words!

Bewertet mit 5 von 5 Sternen

Isabella was fabulous

Isabella was fabulous. Showed me everything I need, explained everything in details. Communication very good, with phone calls and emails, you can feel that they care about their job. Can’t wait to move in to this property (fingers crossed) and hope she will go to Rome hehe

27. August 2026
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Antwort von X1 Sales & Lettings

Thank you so much for the positive review; we will be sure to pass on the kind words!

Bewertet mit 5 von 5 Sternen

Jevan has been a great tour guide

Jevan has been a great tour guide! Extremeley friendly and polite. We had a good time at X1.
Definitely helped me make an easier decision where to stay for this academic year.
Really happy Jevan was the one to show us around! Amazing Agent!

27. August 2026
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Antwort von X1 Sales & Lettings

Thank you so much for the positive review; we will be sure to pass on the kind words!

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