X1 Sales & Lettings Bewertungen 

I love how clean it is and the modern design!

Had the best experience ever
-Swaroop

Thank you Kristy :)

My experience with the X1 team is been really amazing so far

Highly recommend!!

My Expedia with them has been great so far. The staff are really welcoming and warm.

Shout out to Roisin and Kristy!!

Roisin was really helpful and nice!

Kristy was really friendly and did give a really good hospitality

Roisin help me to get a better experience with the game at platform party also more enjoy when i am living here

Roisen was very kind and friendly, got a free buzz ball so i’m happy

Roisin was amazing and made the game more fun.

Mikey at x1 the platform
Was so fun and love that the prizes are buzzballs

I really enjoy it here the whole staff are lovely and the facilities are really impressive for the price. Peter and Mikey were quite helpful.

Mikey was great very friendly

Great vibes, good selection of drinks and friendly staff, Peter and Mikey were particularly nice as well as Roisin

That was nice experience with the game, thanks to Micky that’s great job!

The experience was awesome
Mikuy did amazing work

Patrick Henry - rude, dismissive and wasted my time. In the end I had to use a different agent

Just been hit with my end of tenancy and x1 are trying to charge me for maintenance issues reported weeks (and in some cases months) ago.

Add to that I was unable to shower / live in the property for the final two weeks of my tenancy with 0 urgency to resolve from X1

If they reply to an email - it takes weeks if not months.

Still waiting on a callback requested 3 weeks ago... shambolic cash grabbing antics.

My experience with X1 Sales & Lettings has been incredibly stressful from the very beginning.

I applied for A10B at The Edge in Liverpool and what should have been a straightforward tenancy process has dragged on for weeks. There was repeated confusion over my room, with references at different points to A10B and A12B, which made an already stressful process even more confusing.

The referencing process through Let Alliance was also extremely frustrating. My guarantor provided the requested information and documents multiple times, yet we were repeatedly told to wait, then later told that something else was outstanding. At one point I was told the final report should be completed within a certain timeframe, only for the process to continue being delayed. My guarantor and I had to repeatedly chase both companies ourselves just to find out what was happening.

Communication from X1 throughout has been very poor. Emails often take far too long to receive a response, calls are difficult to get through on, and I have repeatedly had to chase different people for basic updates. I have been passed between X1 and Let Alliance rather than having someone take ownership of the situation.

My referencing and pre-tenancy process are now shown as completed, yet I am still waiting for the final tenancy agreement, payment details and confirmed key collection/move-in arrangements. I have tried calling and emailing again today and am still struggling to get a clear response.

Because of these delays, I have already had to extend my temporary accommodation and pay additional costs. My current accommodation ends tomorrow, I have around 10 boxes of belongings to move, and I cannot even confidently book my movers because X1 still has not confirmed when I can actually collect the keys.

I was also concerned to find that the draft tenancy agreement said I would be responsible for utilities, despite The Edge being advertised as bills included, meaning I then had to chase X1 for clarification on that as well.

This whole process has caused a completely unnecessary amount of stress at an already difficult time. What is most disappointing is that the problems have not just been one isolated delay — it has been weeks of poor communication, conflicting information, repeated chasing and uncertainty.

I simply want X1 to complete the tenancy process they have already started, send the final agreement and payment information, and confirm my move-in arrangements. A tenant should not have to chase this many times just to find out whether they will have somewhere to live the following day.

I will update this review depending on how X1 now handles the situation.

Elisha has helped us so much over the past few months finding a flat. She made the process very easy and was super kind.