WPA Bewertungen 

Very polite and good at her job

Just used the chat function to update a claim. Very helpful person on the chat (Faye I believe). All dealt with quickly and professionally.

Ruth was very helpful and talked me through all I needed to know step by step.

I was charged £90 from my dentist for work that is to happen at the end of this month . This was refused so I will send the full itemised receipt when the work has been done .
I have sent a fully itemised receipt for a check up done on 28/9/2026 for which I am awaiting payment .

The operator was so friendly and dealt with my issue very promptly quicker than i could ever of imagined

I’ve been using WPA for my chiropractic care and I couldn't be happier with the service. Submitting a claim is incredibly quick and user-friendly, and the turnaround time is impressive—every claim I’ve made has been paid straight away without any unnecessary back-and-forth. It’s rare to find an insurer that makes the process this smooth. 5 stars!

Lucy was fab. She was fast helpful and efficient
Some of your more indoctrinated dudes are, or seem to be, bogged down by you own inertia increasing policies. She was a breath of fresh… well you know the rest.
Ciao

I am very grateful to Charlie, he patiently walked me through my confusion as to my claim being authorised, but that the procedure has not yet been authorised - that was extremely helpful and a key distinction to understand 😀 My family are currently moving to WPA as they have been great and have the best reputation in the industry.

Sarah was fantastic. She and the other people like her at WPA are the reason why I stuck with you after my work changed provider. It costs me a lot more money and it’s worth every penny!!

WPA ARE EXTREMELY EASY TO DEAL WITH AND SEEM GENUINELY CONCERNED WITH YOUR HEALTH.

Always quick to reply, dont mind answering multiple questions or explaining things more than once. Polite.. Thanks Libby!

Beth was so helpful, so compassionate and just explained everything so well. Thank you Beth x

Ruth was a joy to talk to - helpful, informative, friendly and got my questions sorted brilliantly. Thank you Ruth 🙂

As a charity, we've found WPA to be exceptional to work with. Their customer service is genuinely personal, and it's always reassuring to speak directly with a knowledgeable member of the team who takes the time to understand individual circumstances.

Claims are handled efficiently, decisions are made fairly, and payments are processed promptly, which gives us confidence that our employees are receiving the support they need when they need it most. The service feels caring, responsive and straightforward, without the unnecessary delays or complexity often experienced elsewhere.

We would have no hesitation in recommending WPA to other charities and organisations looking for a reliable and people-focused private medical insurance provider.

WPA have been consistently above average in all of my interactions with them - they make everything so easy, and when it all feels stressful, They take the heavy load- cannot recommend them highly enough.

Becky assisted me in sorting out my appointment tonight and it was a relief and I'm very grateful

Always a responsive and helpful service

A great company to deal with. You can have a real conversation with a real person that listens and is fair in activating relevant parts of your policy. Nothing but 5stars from me.

Fantastic service from start to finish, had never considered a policy before, then after speaking to Glen he showed me the benefits and how much peace of mind it can be provide.

Would highly recommend

Very good , and quick service.