Best price available. They kept me informed on delivery times and it arrived at 10am Mon despite being ordered late Sun and only standard delivery chosen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I was so happy to receive my order today as it was ordered Friday last week, I also made a mistake on the colour, it was very easy to correct my mistake I had an e-mail instantly to say they had corre... Mehr ansehen
Unternehmen hat geantwortet
Called prior to ordering preservative. A very helpful lady guided me through the best options & even calculated the volume I would need. I ordered more than that as I can be a little heavy handed when... Mehr ansehen
Unternehmen hat geantwortet
Wood finishes direct we’re excellent, had the paint colour I required, and it was sent out very promptly email all the way from buying to delivery and received well packaged , will defo recommend... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Our company's foundation is based on strong customer service values. Any wood related questions can be emailed and we will aim to reply the same day or you can call in and speak to one of our friendly advisers. Feel free to put us to the test with any wood related problems and if we can't help we should know a man who can!
Kontaktinformationen
Unit B, 5 Acre Site, Park Farm Road, CT19 5DS, Folkestone, Vereinigtes Königreich
- 01303 477549
- wood@finishes.direct
- www.wood-finishes-direct.com
4.7
Hervorragend
85'027 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
quick and efficient as usual
quick and efficient as usual
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wood Finishes Direct
Hello,
Thank you for your great feedback – and for your continued support!
We're really pleased that we continue to meet your expectations.
Thanks again for choosing Wood Finishes Direct – we really appreciate your loyalty.
All the best,
SJ @ Wood Finishes Direct
Great service
Great service, items well packed. Speedy delivery, good price, friendly efficient delivery man. Thank you, hope to use again.
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wood Finishes Direct
Hello Sam
Thank you for your lovely feedback – this is great to read.
We're really pleased to hear that you received great service, speedy delivery, and that your items were well packed at a good price. It's also wonderful that the delivery driver made a positive impression with his friendly and efficient service.
We hope to see you again soon – thanks for choosing Wood Finishes Direct!
All the best,
SJ @ Wood Finishes Direct
As always I know what service I'm going…
As always I know what service I'm going to get with this company..the paint arrived 2 days after ordering, exceptional customer service
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wood Finishes Direct
Hi Sheena,
Thank you for your brilliant feedback – and for being a loyal customer!
"As always" – that's exactly what we love to hear. We're really pleased to know that you trust us to deliver the service you expect, and that your paint arrived just two days after ordering.
Thank you for your kind words about our exceptional customer service – they mean a lot to the whole team.
Thanks again for choosing Wood Finishes Direct – we look forward to helping you again in the future.
All the best,
SJ @ Wood Finishes Direct
Great price
Great price. Swift delivery. Would certainly use again.
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wood Finishes Direct
Hello,
Thank you for your great feedback.
We're really pleased to hear that you found our price great and delivery swift – and that you'd certainly use us again. That means a lot to the whole team.
Thanks again for choosing Wood Finishes Direct – we look forward to helping you again in the future.
All the best,
SJ @ Wood Finishes Direct
Great product
Great product, very happy with the colour & coverage
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wood Finishes Direct
Hi Tony,
Thank you for your great feedback!
We're really pleased to hear that you're happy with the product, the colour, and the coverage – that's exactly what we aim for.
Thanks again for choosing Wood Finishes Direct – we really appreciate your support.
All the best,
SJ @ Wood Finishes Direct
Great company and excellent customer service.
Great company and excellent customer service. Very quick delivery by the reliable DPD.
I have used Protek Royal Exterior Paint before and it is a quality product. Perfect for the red cedar shingles on our converted barn.
Thanks again Wood Finishes Direct - I'll be back!
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wood Finishes Direct
Hi Trevor,
Thank you for such a fantastic review – this really made us smile!
We're absolutely delighted to hear that you received great customer service and quick delivery from DPD. It's also wonderful to know that the Protek Royal Exterior Paint is perfect for your red cedar shingles – that sounds like a stunning project!
Thanks again for choosing Wood Finishes Direct – we look forward to helping you again in the future.
All the best,
SJ @ Wood Finishes Direct
As usual fantastic delivery on time
As usual fantastic delivery on time
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wood Finishes Direct
Hi,
Thank you for your great feedback – and for your continued support!
We're really pleased to know that you consistently receive fantastic, on-time delivery from us.
Thanks again for choosing Wood Finishes Direct – we really appreciate your loyalty.
All the best,
SJ @ Wood Finishes Direct
Fast and efficient delivery
Great quick service of numerous Bona products for restoring a wood floor.
Competitive pricing.
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wood Finishes Direct
Hello,
Thank you for your great feedback!
We're really pleased to hear that you received quick service on your order of Bona products for your wood floor restoration, and that you found our pricing competitive.
We hope the restoration project goes well – and we look forward to helping you again in the future.
All the best,
SJ @ Wood Finishes Direct
Just the Job
Used the company a few times. Excellent products. Great prices and super quick delivery by DPD. Would not hesitate to recommend
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wood Finishes Direct
Hi Aly,
Thank you for your wonderful feedback – and for being a returning customer!
We're absolutely delighted to hear that you've used us a few times and that you've consistently found our products excellent, our prices great, and our delivery super quick with DPD.
Your comments mean the world to the whole team. Thanks again for your continued support and for choosing Wood Finishes Direct.
All the best,
SJ @ Wood Finishes Direct
Perfect UV protection product!
Purchased the Osmo UV Protection Oil Extra for my newly installed oak porch. I waited for all the tannins to come out, painted on an oxalic acid cleaner, rinsed, left to dry then used the uv oil to bring back to life and protect!
Great product, easy to apply. Doesn't drip, I spent a lot of time paining above my head and came away drip free!!!
Best price i could find and fast delivery.
Just about to order more!
1. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wood Finishes Direct
Hi Nicola,
Thank you for such a detailed and brilliant review – this is exactly the kind of feedback we love to read!
It sounds like you've put real care and effort into your oak porch project . We're so pleased the product was easy to apply and drip-free, especially with all that overhead work!
It's also great to know we offered the best price and fast delivery – and that you're just about to order more. That's the best compliment we could ask for.
Thanks again for choosing Wood Finishes Direct – we look forward to helping you with your next order.
All the best,
SJ @ Wood Finishes Direct
I’m in the Decking maintenance business…
I’m in the Decking maintenance business and use these guys to buy my products, they are competitively priced and get free delivery. Delivery is very good too.
1. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wood Finishes Direct
Hi Simon,
Thank you for your fantastic feedback – and for choosing us as your go-to supplier for your decking maintenance business!
We're really pleased to hear that you find us competitively priced, with free delivery and a very good delivery service. It means a great deal to us that professionals like you trust us with your regular product needs.
We look forward to continuing to support your business with reliable service and great value.
All the best,
SJ @ Wood Finishes Direct
Late Delivery
Unfortunately, although I paid for an express delivery service in order to complete a project, the courier company delivered the product 24 hours late.
While I appreciate this was not in the direct control of Wood Finishes Direct, it was disappointing…
I have contacted Wood Finishes Direct for their comments and await their response with interest..
1. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wood Finishes Direct
Hi Craig,
Thank you for your honest feedback – and we're really sorry to hear that your express delivery arrived 24 hours late.
We completely understand your disappointment, and while this was out of our direct control as it was a courier issue, we take full responsibility for ensuring your order arrives when promised. We appreciate you reaching out to us and giving us the opportunity to look into this.
Unfortunately, your details were not clear from your review so I am unable to check on the status of this but if you need any further assistance, please get in touch with your order number on hello@wood-finishes-direct.com.
We value your custom and hope to resolve this for you as quickly as possible.
All the best,
SJ @ Wood Finishes Direct
Antwort von Wood Finishes Direct
Hi Mary,
Thank you for your great feedback!
We're really pleased to hear that your order arrived within 24 hours – that's exactly the kind of speedy service we love to provide.
Thanks again for choosing Wood Finishes Direct – we really appreciate your support.
All the best,
SJ @ Wood Finishes Direct
Don't go anywhere else for paint!
The paint was sent very quickly, arrived well packaged and intact. It was easy to make decisions on the information concerning the particular paints. The colour charts were excellent making it easier to make a good choice. This is the second time I have used this company and am about to use it a third time. Very happy to recommend.
18. Juli 2026
Antwort von Wood Finishes Direct
Hi Amanda,
Thank you for such a lovely review – and for being a returning customer!
We're absolutely delighted to hear that your paint arrived quickly and well packaged, and that you found the information and colour charts helpful in making your decision. It's great to know that we made the process easy for you.
Knowing that this is your second time using us and that you're about to place a third order is the best compliment we could ask for. Thank you for the recommendation – it means a great deal to the whole team.
We look forward to helping you with your next order.
All the best,
SJ @ Wood Finishes Direct
Antwort von Wood Finishes Direct
Hello Ian,
Thank you for your lovely feedback.
We're really pleased to hear that you found our team helpful and polite, and that you received excellent value. That's exactly the combination we strive for.
Thanks again for choosing Wood Finishes Direct – we really appreciate your support.
All the best,
SJ @ Wood Finishes Direct
Antwort von Wood Finishes Direct
Hi Paul,
Thank you for your great feedback.
We're really pleased to hear that your order arrived quickly, just as promised – that's exactly what we aim for.
Thanks again for choosing Wood Finishes Direct – we really appreciate your support.
All the best,
SJ @ Wood Finishes Direct
Wood Finishes Direct are a 5 star company
This was the first time I used this company and I have to say that they have been excellent .
The Sadolin wood stain arrived on time to the minute .
I was kept informed the whole way through the process
Thank you
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Wood Finishes Direct
Hi Neil,
Thank you for your wonderful feedback.
We're absolutely delighted to hear that your first experience with us was excellent. It's great to know that your Sadolin arrived right on time and that you were kept informed throughout the whole process.
Thank you for giving us a try – we really appreciate your support and look forward to helping you again in the future.
All the best,
SJ @ Wood Finishes Direct
Good service but poor delivery
Good products reasonably priced and timely dispatch. However service let down by DPD who ignored first option delivery instructions to leave parcel in a porch and instead delivered it to the next door alternative, apparently without even attempting delivery to the first option as requested. This caused problems with location and recovery of our parcel which had effectively been left with a disabled person who was unable to deal with it herself. We sorted this out ourselves, not without some inconvenience and embarassment to our neighbour. Nevertheless we will certaily order from Wood Finishes Direct again hoping that their delivery procedure will be more streamlined in the future.
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Wood Finishes Direct
Hi Victor,
Thank you for your honest feedback – and thank you also for letting us know you'll order from us again despite the issues.
We're really pleased to hear that you found our products reasonably priced and dispatch timely. However, we're genuinely sorry that DPD ignored your clear delivery instructions and left the parcel with a neighbour instead of in your porch as requested. We completely understand how frustrating and inconvenient this must have been.
Please be assured that we will be raising this with DPD to ensure drivers adhere more carefully to delivery instructions in future. We appreciate you bringing this to our attention, as it helps us push for a better service from our courier partners.
We look forward to helping you again and hope that your next delivery experience is much smoother.
All the best,
SJ @ Wood Finishes Direct
Arrived safe and sound well packaged…
Arrived safe and sound well packaged was a little concerned as it arrived a day or so latter than I expected but I am a little impatient when required I will order from you again
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Wood Finishes Direct
Hi Jeff,
Thank you for your honest feedback and for letting us know you'll order from us again.
We're really pleased to hear that your order arrived safe and sound and was well packaged. We completely understand your impatience when you're waiting for something – we're the same! While we're sorry it arrived a little later than you'd hoped, we're glad it got to you safely in the end.
We truly appreciate your understanding and look forward to helping you again in the future.
All the best,
SJ @ Wood Finishes Direct
This is the third or 4th time I’ve…
This is the third or 4th time I’ve ordered from Wood Finishes Direct and they do not disappoint. It is the best delivery I have had in a while from a supplier. Their products (Clear Lacquer & decking oil) are competitively priced. I ran short of decking oil and had to re-order. I then needed clear lacquer and ordered it the following day and both arrived today as promised. Product was also packaged extremely well so no worries about spillage or damage.
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Wood Finishes Direct
Hi Scott,
Thank you for your wonderful feedback – and for being such a loyal customer!
We're absolutely delighted to hear that you've ordered with us multiple times and that we continue to meet your expectations. It's great to know that our delivery service stood out as the best you've had in a while, and that both your decking oil and clear lacquer arrived as promised.
We're also really pleased that you found our prices competitive and that the packaging gave you peace of mind with no worries about spillage or damage.
Thank you for your continued trust in us – it means a great deal to the whole team. We look forward to helping you with your next project.
All the best,
SJ @ Wood Finishes Direct
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