Best price available. They kept me informed on delivery times and it arrived at 10am Mon despite being ordered late Sun and only standard delivery chosen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I was so happy to receive my order today as it was ordered Friday last week, I also made a mistake on the colour, it was very easy to correct my mistake I had an e-mail instantly to say they had corre... Mehr ansehen
Unternehmen hat geantwortet
Called prior to ordering preservative. A very helpful lady guided me through the best options & even calculated the volume I would need. I ordered more than that as I can be a little heavy handed when... Mehr ansehen
Unternehmen hat geantwortet
Wood finishes direct we’re excellent, had the paint colour I required, and it was sent out very promptly email all the way from buying to delivery and received well packaged , will defo recommend... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Our company's foundation is based on strong customer service values. Any wood related questions can be emailed and we will aim to reply the same day or you can call in and speak to one of our friendly advisers. Feel free to put us to the test with any wood related problems and if we can't help we should know a man who can!
Kontaktinformationen
Unit B, 5 Acre Site, Park Farm Road, CT19 5DS, Folkestone, Vereinigtes Königreich
- 01303 477549
- wood@finishes.direct
- www.wood-finishes-direct.com
4.7
Hervorragend
85'025 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great service end to end
What a great experience with this company. I had an issue with my first order - my fault - they rectified immediately to save me extra postage. My first order arrive on time, fabulous. My second order was seamless too - arrived ahead of time. Communication was superb end to end. Great job Wood Finishes Direct. Mike
11. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wood Finishes Direct
Hi Mike,
Thank you for taking the time to leave us a wonderful review!
We're absolutely delighted to hear that you had such a great experience with us, not just once but twice. It's fantastic that we were able to help with your first order issue and save you extra postage – that's exactly the kind of service we aim to provide.
It's also great to know that both orders arrived on time (or even ahead of time!) and that you found our communication superb from end to end.
Thank you for taking the time to share your feedback – it means a lot to the whole team.
Thanks again for choosing Wood Finishes Direct – we look forward to helping you again in the future.
All the best,
SJ @ Wood Finishes Direct
Excellent service
Excellent service,item arrived within two days
DPD service was excellent,arrived within slot time and item left where i had asked
Thanks to all
11. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wood Finishes Direct
Hi Ron,
Thank you for your fantastic feedback – this is great to read!
We're really pleased to hear that you received excellent service and that your item arrived within two days. It's also wonderful that DPD delivered within the slot time and followed your delivery instructions perfectly.
Thanks again for choosing Wood Finishes Direct – we really appreciate your support.
All the best,
SJ @ Wood Finishes Direct
Product was very good easy to use and…
Product was very good easy to use and was delivered on time.
11. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wood Finishes Direct
Hello,
Thank you for your great feedback!
We're really pleased to hear that you found the product very good and easy to use, and that your delivery arrived on time – that's exactly what we aim for.
Thanks again for choosing Wood Finishes Direct – we really appreciate your support.
All the best,
SJ @ Wood Finishes Direct
Great company but need better delivery service
Great company to deal with. Pricing is good, advice second to none. Just wish they would use a better delivery driver as we had safe place on the DPD app, there is a notice to it on the door and it was printed on the package. The driver still managed to leave it in an exposed flowerpot so they either can’t read or couldn’t be bothered to walk the 15m to the safe place!
10. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wood Finishes Direct
Hi Ian,
Thank you for your honest feedback – and for your kind words about our pricing and advice.
However, we're genuinely sorry to hear that the delivery driver ignored your instruction, we completely understand your frustration. Please be assured that we'll be raising this with DPD to ensure drivers pay closer attention to delivery instructions in future. We appreciate you bringing this to our attention.
Thanks again for choosing Wood Finishes Direct – we hope to serve you better next time.
All the best,
SJ @ Wood Finishes Direct
Fantastic service
Fantastic service.
I made the order on a Sunday then noticed the next day delivery offer. The company were onto my order immediately and I recieved it before 12noon the following day.
Brilliant!
10. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wood Finishes Direct
Hi Michael,
Thank you for your fantastic feedback – this really made us smile!
We're absolutely delighted to hear that you took advantage of our next day delivery offer and that your order arrived before 12 noon the following day – even after ordering on a Sunday! That's exactly the kind of speedy service we love to provide.
Thanks again for choosing Wood Finishes Direct – we really appreciate your support.
All the best,
SJ @ Wood Finishes Direct
only one item received
only one item received, I thought I ordered two packets!
8. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wood Finishes Direct
Hello,
Thank you for your feedback, and I'm sorry to hear that you only received one item when you were expecting two.
So that we can look into this and confirm what's happened, could you please email us at hello@wood-finishes-direct.com with your order number? We'll check your order details and track the delivery to make sure everything is accounted for.
We appreciate you bringing this to our attention and hope to resolve it for you without delay.
All the best,
SJ @ Wood Finishes Direct
Delivered promptly by two friendly…
Delivered promptly by two friendly drivers into my hands.. not left on doorstep!!
8. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wood Finishes Direct
Hello,
Thank you for your lovely feedback!
We're really pleased to hear that your delivery was prompt and that the two drivers were friendly and handed the parcel directly to you. That's exactly the kind of service we hope for from our couriers.
Thanks again for choosing Wood Finishes Direct – we really appreciate your support.
All the best,
SJ @ Wood Finishes Direct
An absolutely first class experience…
An absolutely first class experience from start to finish. Thank you to all concerned in the processing of my order, from confirmation right through to delivery. The accuracy, and frequency, of updates, with regard to delivery, were particularly useful, and delivery, a couple of days earlier, than I had expected, when I placed the order, was another notable feature of the overall experience. Excellent in all respects.
8. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wood Finishes Direct
Hello,
Thank you for such a wonderful and detailed review.
We're absolutely delighted to hear that you had a first-class experience from start to finish. It's great to know that you found the updates accurate and frequent, and that your delivery arrived even earlier than expected – that's always a lovely bonus!
Your kind words about the team and the entire process mean a great deal to us. "Excellent in all respects" – we'll take that as a huge compliment.
Thanks again for choosing Wood Finishes Direct – we look forward to helping you again in the future.
All the best,
SJ @ Wood Finishes Direct
Great service quick delivery good price…
Great service quick delivery good price can’t fault them this is my second order.very happy customer
8. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wood Finishes Direct
Hello,
Thank you for your wonderful feedback – and for placing a second order with us!
We're really pleased to hear that you've received great service, quick delivery, and a good price once again.
Thank you for being a very happy customer – it means a lot to the whole team.
Thanks again for choosing Wood Finishes Direct – we look forward to helping you again in the future.
All the best,
SJ @ Wood Finishes Direct
As always great to order from.
As always great to order from.
Delivered much earlier than expected 👍
8. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wood Finishes Direct
Hello,
Thank you for your brilliant feedback – and for your continued support!
We're really pleased that your order arrived much earlier than expected. That's always a nice surprise.
Thanks again for choosing Wood Finishes Direct – we really appreciate your loyalty.
All the best,
SJ @ Wood Finishes Direct
Impressed all round.
First time used, impressed ordering in the afternoon, paid slight extra for overnight delivery, arrived next morning, securely packaged unlike some. More than happy to use again.
7. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wood Finishes Direct
Hello,
Thank you for your great feedback.
We're really pleased to hear that your experience with us was so positive. Ordering in the afternoon and receiving your delivery the very next morning is exactly the kind of service we love to provide. It's also great to know that your order arrived securely packaged – we know how important that is.
Thank you for giving us a try – we look forward to helping you again in the future.
All the best,
SJ @ Wood Finishes Direct
Dents in tin and what looks like dried…
Dents in tin and what looks like dried white paint on outside.
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wood Finishes Direct
Hello,
Thank you for taking the time to share your feedback.
We're sorry to hear that your order arrived in this condition. That's not the standard we expect, and we completely understand your disappointment. We take care to ensure our products are dispatched in perfect condition, so we're concerned to hear that this has happened.
So that we can look into this and put things right for you, could you please email us at hello@wood-finishes-direct.com with your order number and a photos of the damage/ packaging?
We appreciate you bringing this to our attention and hope to resolve it for you as quickly as possible.
All the best,
SJ @ Wood Finishes Direct
Superb experience
Superb experience! I am very impressed and delighted with the speed and delivery and being kept informed of the order process.
And the item price is reasonable too.
Thank you.
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wood Finishes Direct
Hello,
Thank you for your superb feedback.
We're absolutely delighted to hear that you were impressed with the speed of delivery, the updates throughout the order process, and that you found the item price reasonable too. That's exactly the kind of all-round experience we aim to provide.
Thanks again for choosing Wood Finishes Direct – we really appreciate your support.
All the best,
SJ @ Wood Finishes Direct
Brilliant service at brilliant prices
Brilliant service at brilliant prices. Tjank you!!
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wood Finishes Direct
Hello,
Thank you for your wonderful feedback.
We're absolutely delighted to hear that you received brilliant service at brilliant prices. That's exactly what we aim for!
Thanks again for choosing Wood Finishes Direct – we really appreciate your support.
All the best,
SJ @ Wood Finishes Direct
Excellent service arrived very quick…
Excellent service arrived very quick thank you. R Slade.
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wood Finishes Direct
Hello,
Thank you for taking the time to leave us a review.
We're delighted to hear that you received excellent service and that your order arrived very quickly. That's exactly what we aim for.
Thanks again for choosing Wood Finishes Direct – we look forward to helping you again in the future.
All the best,
SJ @ Wood Finishes Direct
The delivery was at the wrong place
The delivery was at the wrong place - it seem that DPD can’t follow basic instructions.
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wood Finishes Direct
Hello,
Thank you for your feedback, and I'm genuinely sorry to hear that your delivery was left at the wrong place.
It's incredibly frustrating when basic delivery instructions aren't followed, and we completely understand your disappointment. While this is an issue with DPD, we take full responsibility for ensuring your order reaches you safely and correctly.
So that we can look into this and report the matter to DPD properly, could you please email us at hello@wood-finishes-direct.com with your order details? We'll investigate this and make sure it's raised with the courier to prevent it from happening again.
We appreciate you bringing this to our attention and hope to resolve it for you.
All the best,
SJ @ Wood Finishes Direct
Great company to deal wth
A very good company with an excellent website for on-line ordering. Prompt delivery too. Thank you
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wood Finishes Direct
Hello,
Thank you for your lovely feedback.
We're really pleased to hear that you found our website excellent for online ordering and that you received prompt delivery – that's exactly the experience we aim to provide.
Thanks again for choosing Wood Finishes Direct – we really appreciate your support.
All the best,
SJ @ Wood Finishes Direct
Very well priced product range backed…
Very well priced product range backed up by an efficient delivery service using DPD. Shall continue to buy products from Wood Finishes Direct.
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wood Finishes Direct
Hello,
Thank you for your great feedback – and for your continued loyalty!
We're really pleased to hear that you find our product range very well priced and that our delivery service with DPD is efficient. Knowing that you'll continue to buy from us means a great deal to the whole team.
Thanks again for choosing Wood Finishes Direct – we look forward to helping you with many more orders in the future.
All the best,
SJ @ Wood Finishes Direct
Great experience
Great experience. Pam took my order on a Wednesday afternoon and it was delivered to me by 10am the next day. This meant no loss of time and progress on the decorating job we were working on. Very satisfied and would highly recommend.
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wood Finishes Direct
Hello,
Thank you for your fantastic feedback – and a special mention for Pam!
We're absolutely delighted to hear that you had a great experience and that Pam was able to get your order processed so efficiently. It's brilliant that your delivery arrived by 10am the next day, meaning no loss of time on your decorating job – that's exactly what we aim for.
Thank you for the high recommendation – it means a great deal to the whole team, and we'll be sure to pass on your kind words to Pam.
Thanks again for choosing Wood Finishes Direct – we look forward to helping you again in the future.
All the best,
SJ @ Wood Finishes Direct
quick and efficient as usual
quick and efficient as usual
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wood Finishes Direct
Hello,
Thank you for your great feedback – and for your continued support!
We're really pleased that we continue to meet your expectations.
Thanks again for choosing Wood Finishes Direct – we really appreciate your loyalty.
All the best,
SJ @ Wood Finishes Direct
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.