I have had exprience of other online pharmacies and have found them wanting, my last one wanted after a while to add on high delivery charges. I then went back to my locak high st pharmacy and every... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Very good service so far , dispatched within a couple of days of them receiving prescription. Delivered 48 hours later . No problems yet , Much better than tackling our useless chemist.👍👍
Unternehmen hat geantwortet
Parcel came very well packed in bubble wrap, with NO damage. Order was spot on with only one item short of the full total which I am hoping will be refunded back to my account. parcel arrived well on... Mehr ansehen
Unternehmen hat geantwortet
My wife just collected her prescription from Well pharmacy at Gilmore st Shaw heath Stockport. She is quite hard of hearing even with hearing aids, and was made to feel embarrassed by one of the assis... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
With over 650 pharmacies, we are the second largest pharmacy chain in the UK. As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Through our website and app we offer a free NHS prescription delivery service that takes the hassle out of getting your medicine.
Vom Unternehmen geschrieben
Kontaktinformationen
Merchants Warehouse, Castle St, M3 4LZ, Manchester, Vereinigtes Königreich
- 01782 597 313
- Hello@well.co.uk
- www.well.co.uk
4.3
Hervorragend
35'961 Bewertungen
Bittet Kunden um Bewertungen
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Thank you for the prompt delivery very…
Thank you for the prompt delivery very convenient
15. Juli 2026
My wife just collected her prescription…
My wife just collected her prescription from Well pharmacy at Gilmore st Shaw heath Stockport. She is quite hard of hearing even with hearing aids, and was made to feel embarrassed by one of the assistants. He doesn’t know how to speak to customers. He whispers to people when the customer is asking for their prescription from the back of the shop. I have had to ask him to speak up and repeat him self several times and my hearing is ok. When my wife said I can’t hear you he smirked at her. I have just phoned to complain and received an equally ignorant response from him . Mumbling and unhelpful as he usually is and deliberately being obtuse. Unfortunately the real professional Pharmacist called Kai has left. He was a true gentleman and kind person. We will be asking our Medical practice to send our prescriptions to another Pharmacy from now on
23. Juli 2026
Bewertung ohne vorherige Einladung
Very good okx
14. Juli 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Highly recommend
Communication is great, everything is very straightforward and professional.
17. Juli 2026
Antwort von Well Pharmacy
Hi Nicuta,
Thank you for your wonderful feedback! We are so pleased to hear that you found our communication great and everything straightforward and professional.
We truly appreciate your feedback and recommendation.
Kind Regards,
Well Pharmacy
Very good service and quick delivery
17. Juli 2026
Antwort von Well Pharmacy
Hi Mkulaszewska,
We're so happy to hear that you experienced great service and fast delivery. Thank you for taking the time to share your positive feedback!
Kind Regards,
Well Pharmacy
Antwort von Well Pharmacy
Hi Jiji,
We are so pleased to hear you are happy with the service. Thank you for sharing your feedback.
Kind Regards,
Well Pharmacy
Antwort von Well Pharmacy
Hi Clare,
We're so glad to hear you appreciated our prompt and efficient service, and our reasonable prices. Thank you for your feedback!
Kind Regards,
Well Pharmacy
Antwort von Well Pharmacy
Hi Cherish,
We're delighted to hear that you consistently receive quick and hassle-free deliveries. Thank you for your wonderful feedback!
Kind Regards,
Well Pharmacy
Great thanks
17. Juli 2026
Antwort von Well Pharmacy
Hi Ben,
We are pleased to hear you are happy with the service.
Thank you for your feedback.
Kind Regards,
Well Pharmacy
Excellent customer service, but
Excellent customer service, but slow to process and despatch orders.
Use very slow Royal Mail.
You need to build up a reserve stock to use this service.
17. Juli 2026
Antwort von Well Pharmacy
Hi Paul,
We appreciate your feedback and pleased to hear you are happy with the level of customer service you received. We are very sorry that we let you down on the processing and dispatch times. We understand your frustration with the delivery speed and the Royal Mail service.
There have been some technical issues with our system that has resulted in delays with prescription processing. Please be assured that we are actively working to improve this and to ensure prescriptions are being dispensed in a timely manner whilst we work through and resolve the technical issues.
Thank you once again for your feedback and please accept our sincerest apologies once again for any inconvenience caused.
Kind Regards,
Well Pharmacy
Does everything i need to get my…
Does everything i need to get my medication from my GP to my door.thank you
17. Juli 2026
Antwort von Well Pharmacy
Hi Jensen,
We're so glad to hear that our service effectively meets your needs by delivering your medication right to your door.
Thank you for your feedback!
Kind Regards,
Well Pharmacy
Useless
Useless. I have been here multiple times this week and they never have the medication you need. They have the prescription and I have not had any medication for over a week. I am travelling 15 miles to get here and told that it is not ready every time. Staff on the just find excuses to try and shift the blame on to you when it is their shear negligence and incompetence that cause the issue. Don't go here, there are other pharmacies that are far more proficient and professional. Horrible staff.
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Well Pharmacy
Hi Thomas,
Thank you for taking the time to share your feedback regarding your local well pharmacy. We are truly sorry to hear about the repeated difficulties you've experienced in obtaining your medication and the frustration this has caused, especially given your travel distance. We understand how important it is to receive your prescription in a timely manner and we sincerely apologise for the inconvenience and distress.
If you would like to talk to us regarding your concerns, please email your experience to hello@well.co.uk with the pharmacy name and address in the subject bar. This will allow the relevant team to share this with the area manager and allow them to address any issues directly with the pharmacy.
Thank you once again for your feedback and please accept our sincerest apologies once again for any inconvenience caused.
Kind Regards,
Well Pharmacy
Antwort von Well Pharmacy
Hi Michael,
We are delighted to hear that you found the ordering process straightforward and that your delivery arrived so quickly.
We appreciate you sharing your positive experience!
Kind Regards,
Well Pharmacy
Good advice given
13. Juli 2026
Antwort von Well Pharmacy
Hi Jill,
We are please to hear you received good advice from one of our pharmacists. Thank you for your feedback.
Kind Regards,
Well Pharmacy
It took too long for the medication to…
It took too long for the medication to arrive as I had to chase up
17. Juli 2026
Antwort von Well Pharmacy
Hi Jessica,
We sincerely apologise for the delay in your medication's arrival and the inconvenience of having to follow up.
There have been some technical issues with our system that has resulted in delays with prescription processing. Please be assured that we are actively working to improve this and to ensure prescriptions are being dispensed in a timely manner whilst we work through and resolve the technical issues.
Thank you once again for your feedback and please accept our sincerest apologies once again for any inconvenience caused.
Kind Regards,
Well Pharmacy
Prescription delivered on time and I…
Prescription delivered on time and I knew at what stage
17. Juli 2026
Antwort von Well Pharmacy
Hi Jon,
We're so pleased to hear your prescription arrived on time and that you were kept informed throughout the process.
Thank you for your positive feedback!
Kind Regards,
Well Pharmacy
Antwort von Well Pharmacy
Hi Ken,
We're happy to hear that getting your prescription was easy.
We appreciate your positive feedback!
Kind Regards,
Well Pharmacy
Really helpful consultation and lots of…
Really helpful consultation and lots of ways to get support during this process . Great prices and reliable delivery by Royal Mail.
13. Juli 2026
Antwort von Well Pharmacy
Hi Fiona.
We're so happy to hear you found our consultation helpful and appreciate your kind words about our support and reliable delivery.
Thank you for your positive feedback!
Kind Regards,
Well Pharmacy
The well experience
Cannot think of anything bad to say carry on with your excellent service
17. Juli 2026
Antwort von Well Pharmacy
Hi Christopher,
We're so pleased to hear that you had such a positive experience with us! It means a lot to know that our service is excellent.
Kind Regards,
Well Pharmacy
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