Order through NHS app which than sends repeat prescription to well.com. Good communication from well.com from receiving prescription to despatch. Have been using well's delivery service for some tim... Mehr ansehen
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Das sagen Bewerter
I went in this afternoon and was greeted very warmly by a lovely lady and when I asked for some advice/help, she said the pharmacist would help, A couple of minutes later, I was seen by the pharmacis... Mehr ansehen
Unternehmen hat geantwortet
Highly recommend this service. It’s so much easier than standing in a queue in the Chemist. I order my prescriptions on NHS app, My GP approves and sent the prescription to Well online pharmacy. They... Mehr ansehen
Unternehmen hat geantwortet
The staff at the Abbotsbury Road are all lovely &helpful , I went to pick up my prescription and it had not come through from the doctor . I was worried as I had been without my blood pressure... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
With over 650 pharmacies, we are the second largest pharmacy chain in the UK. As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Through our website and app we offer a free NHS prescription delivery service that takes the hassle out of getting your medicine.
Vom Unternehmen geschrieben
Kontaktinformationen
Merchants Warehouse, Castle St, M3 4LZ, Manchester, Vereinigtes Königreich
- 01782 597 313
- Hello@well.co.uk
- www.well.co.uk
4.3
Hervorragend
35'877 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Well pharmacy on Bolton Road Salford.
Well pharmacy on Bolton Road Salford.
I’ve changed since as it’s been the third time I’ve felt unwelcome. All I can say is the attitudes of those working there are off. They make you feel as if ordering medication is a inconvience. I’ve unfortunately had to use the 111 service twice this year. Last this past Saturday and the bald short black guy with glasses constantly shook his head when I told him I’d realised at 7pm on a Friday evening thus unable to order from the doctors. Only administered 4 meds despite having a week emergency earlier in the year. It was more the approach honestly I felt like a naughty child lol . I keep not ordering meds in anticipation of going in which is probably a factor as to why I run out.
11. Juli 2026
Bewertung ohne vorherige Einladung
I got someone else’s prescription
I got someone else’s prescription. When my husband went in to return the drugs I had delivered I was given another prescription for again something I didn’t request!
11. Juli 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Always helpful always prompt
Always helpful always prompt. Unfortunately held back by Royal Mail on delivery of prescriptions
11. Juli 2026
Antwort von Well Pharmacy
Hi Becky,
We appreciate your feedback about our service. We understand your frustration regarding the Royal Mail delivery delays affecting your prescriptions. We are always working to improve our processes.
Kind Regards
Well Pharmacy
Very easy and delivered on time
11. Juli 2026
Antwort von Well Pharmacy
Hi Jason,
We're so happy to hear that our service was easy and delivered on time for you. We truly appreciate your feedback.
Kind Regards,
Well Pharmacy
medication never arrived
8. Juli 2026
Antwort von Well Pharmacy
Hi Dawn,
We are absolutely delighted to hear that you found our service excellent, prompt, and easy to use. Your positive feedback is greatly appreciated and truly brightens our day!
Kind Regards,
Well Pharmacy
Brilliant pharmacy
Brilliant pharmacy who deliver my prescriptions quicker than expected. Always efficient and will contact if they encounter an issue and offer a solution. Great team
9. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Well Pharmacy
Hi Julie,
We are so happy to hear that our pharmacy has provided you with such a positive experience! We truly appreciate your kind words about our efficiency and proactive communication. It means a lot to us that our team is meeting your needs.
Kind Regards,
Well Pharmacy
All great ta
6. Juli 2026
Antwort von Well Pharmacy
Hi there,
Thank you for your feedback, we are glad to hear you are happy with our recent service.
Kind Regards,
Well Pharmacy
Antwort von Well Pharmacy
Hi Kim,
We're so happy to hear that our service was helpful and that the delivery met your expectations. Thank you for your kind words!
Kind Regards,
Well Pharmacy
Website easy to use and fast delivery…
Website easy to use and fast delivery time, happy with their service
10. Juli 2026
Antwort von Well Pharmacy
Hello,
We're thrilled to hear that you found our website easy to use and appreciated our fast delivery. Thank you for your positive feedback!
Kind Regards,
Well Pharmacy
Antwort von Well Pharmacy
Hello,
We're so pleased to hear that you had such a positive experience with our service. It's wonderful to know that you found it quick and efficient. Thank you for your feedback.
Kind Regards,
Well Pharmacy
The email reminders by the assistant…
The email reminders by the assistant Ryan at the chemist is very helpful as I am very forgetful.
9. Juli 2026
Antwort von Well Pharmacy
Hi there,
We're so happy to hear our email reminders are helpful to you. We understand how beneficial these can be, and we appreciate your kind feedback.
Kind Regards,
Well Pharmacy
Antwort von Well Pharmacy
Hi Teresa,
We're so glad to hear our consultation was informative and helpful for you. Thank you for your feedback.
Kind Regards,
Well Pharmacy
Antwort von Well Pharmacy
Hi there,
Thank you for your feedback, we are glad to hear you are happy with the service you received.
Kind Regards,
Well Pharmacy
The staff at the Abbotsbury Pharmacy
The staff at the Abbotsbury Road are all lovely &helpful , I went to pick up my prescription and it had not come through from the doctor .
I was worried as I had been without my blood pressure tablets for a couple of days , and it was Friday 3rd July around 4pm and busy time
for them .
The Lady I spoke to said it’s not a problem we can dispense your prescription now .
Absolutely fantastic service ,all very kind & helpful as I have anxiety & PTSD so I need a friendly caring person which she certainly was
Thank you very much , so happy to have changed my pharmacy and come here💐🩷💯😊x
3. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Well Pharmacy
Hi Debbi,
We are so pleased to hear about your positive experience with our team, especially given your concerns about your blood pressure medication and anxiety. It's wonderful to know that our colleague was able to assist you promptly and with such kindness during a busy time.
We are truly grateful for your kind words and are delighted that you've chosen us as your pharmacy. We will pass on your feedback to the team.
Kind Regards,
Well Pharmacy
I always order 14 day before I runout…
I always order 14 day before I runout and my order is always late u must be sending them by pigeon
9. Juli 2026
Antwort von Well Pharmacy
Hi Paul,
We appreciate you sharing your experience. We understand your frustration with delayed orders.
The whole process from order through to delivery usually takes 7 working days. Once you've ordered your prescription online, your GP will need to approve it. GPs usually aim to do this within 2-3 working days, but the time this takes may vary. Once they've approved your prescription and we've processed it, you'll usually receive your order within 2-4 days via Royal Mail.
Delivery may take longer during busy periods so be sure to order your prescription in plenty of time. We always recommend placing your order 2 weeks before you need it which you have mentioned you do.
We have checked your prescriptions since January 2026 and they all appear to have been processed and delivered within our timescales as advised. There was a slight delay with all prescriptions in June due a technical issue so your prescription in June fell just outside of our timescale and we apologise for any inconvenience caused by this.
Thank you once again for your feedback.
Kind Regards
Well Pharmacy
Very helpful, professional, great service.
I went in this afternoon and was greeted very warmly by a lovely lady and when I asked for some advice/help, she said the pharmacist would help, A couple of minutes later, I was seen by the pharmacist and after a brief consultation and taking my details, she prescribed some antibiotics which I hope will kick in very soon.
I just want to thank both of the ladies there for their friendly, professional and very helpful manner. Great service. Thank you very much. Stephen
14. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Well Pharmacy
Hi Stephen,
We are truly delighted to hear about your positive experience with us this afternoon. It's wonderful to know that our team provided you with friendly, professional, and very helpful service. We always aim to ensure our customers receive the best possible care, and your feedback confirms we are achieving that goal. We hope you feel better very soon.
Thank you for your kind words.
Kind Regards,
Well Pharmacy
Always deliver medication quickly and…
Always deliver medication quickly and free of cost.
11. Mai 2026
Antwort von Well Pharmacy
Hi there,
We're so glad to hear we consistently deliver your medication quickly and free of charge. Thank you for your feedback.
Kind Regards,
Well Pharmacy
No problems whatsoever.
6. Juli 2026
Antwort von Well Pharmacy
Hi Sally,
Thank you for your feedback, we are glad to hear you are happy with the service you received.
Kind Regards,
Well Pharmacy
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