Well Pharmacy Bewertungen 

36'363
TrustScore 4.5 von 5

4.3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

I can say well pharmacy is the best when it comes to the services, notices or reminding emails every two weeks after your last order and they're always on time to deliver. But my last order is was not... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Made contact with well though their app, placed order for my prescription, received email promptly explaining that they need to contact my GP, shortly followed by another email saying my request has b... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Really good service, specific medication requests (e.g. brand or format) are usually acknowledged and fulfilled. Ideally order tracking should be more precise... its slightly vague until its on the... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The company is committed to their customers., they are happy to guide you through the process giving you the feeling of being supported. They ensure you have every information you're required to hav... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Online-Apotheke
  2. Apotheke

Vom Unternehmen geschrieben

With over 650 pharmacies, we are the second largest pharmacy chain in the UK. As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Through our website and app we offer a free NHS prescription delivery service that takes the hassle out of getting your medicine.

Vom Unternehmen geschrieben


Kontaktinformationen

4.3

Hervorragend

TrustScore 4.5 von 5

36'363 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.3

Alle Bewertungen

(36'363)

5'017 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

The worst experience

The worst experience. Hideous from start to finish, trying top get medication for over a month -- two missing prescriptions at the shop front and then when I was told to switch to the online service to fix the problem. They regularly mess about like this with my partner's medication, too.

As far as the GP was concerned, the system showed two filled prescriptions. Well didn't fill them, didn't bother to tell me they didn't have stock, didn't bother ordering it. Online, the said my order was filled and charged me, said it was being prepared and would be sent on the day I rang to check. The next day, it hadn't been sent so I rang again. Only after that did I find they didn't have it in stock.

Despite explaining the need was urgent and I had run out, every step went wrong, required me to make multiple calls and send several emails. Now I have to travel without the prescription.

Good think it's not keeping me alive or I'd be six feet under!

20. August 2026
Bewertung ohne vorherige Einladung
Well Pharmacy-Logo

Antwort von Well Pharmacy

We would like to review this further, if you can contact us by emailing hello@well.co.uk or by calling 0333 010 2222, our Customer Team will escalate this for you.
Kind Regards,
Well Pharmacy

Bewertet mit 5 von 5 Sternen

The company is committed to their …

The company is committed to their customers., they are happy to guide you through the process giving you the feeling of being supported. They ensure you have every information you're required to have thereby making the process simple and easy.

19. August 2026
Well Pharmacy-Logo

Antwort von Well Pharmacy

We're so happy to hear that our commitment to guiding you through the process and providing all necessary information made your experience simple and easy. Thank you for your kind words!
Well Pharmacy

Bewertet mit 2 von 5 Sternen

Much confusion about things I ordered……

Much confusion about things I ordered… I need meds not endless questions.. re ordered using nhs app

28. Juli 2026
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Antwort von Well Pharmacy

If you would like to discuss this further, please contact hello@well.co.uk and our Customer Team will look into this for you.
Thanks again,
Well Pharmacy

Bewertet mit 1 von 5 Sternen

Absolute shower of shite!

Absolute shower of shite!
Waitied over 2 weeks for essential medication, ran out of meds and they have been utterly useless. I was promised an urgent delivery which still hasn't arrived after another 4 days. Zero customer care, they ignore emails.
DO NOT USE THEM!

24. August 2026
Bewertung ohne vorherige Einladung
Well Pharmacy-Logo

Antwort von Well Pharmacy

We would like to review this further, if you can contact us by emailing hello@well.co.uk or by calling 0333 010 2222, our Customer Team will escalate this for you.
Kind Regards
Well Pharmacy

Bewertet mit 4 von 5 Sternen

The one problem I have is that the time…

The one problem I have is that the time between requesting my meds and having them delivered is really long.
Makes me order then a few weeks in advance.

19. August 2026
Well Pharmacy-Logo

Antwort von Well Pharmacy

We appreciate you sharing your experience regarding the delivery time for your medication. We understand that waiting for essential items can be frustrating, and we are to improve our delivery efficiency to reduce these times.
Kind Regards,
Well Pharmacy

Bewertet mit 1 von 5 Sternen

Well pharmacy Buxton road Weymouth

Well pharmacy Buxton road Weymouth, we changed back to another pharmacy closer to us as had probelms with well on buxton road when they changed owners. We have now experienced well on buxton road changing our nominated chemist back to them without permission from ourshelves or the GP. This has caused upset and distress to our disabled bed bound parent as unable to answer door when they attempted to deliver a prescription. When no answer they return again causing fear to elderly bed bound person who is not able to see who was trying to get in the front door as they did try to open door (as seen on camera.) Reported to
GP so they are aware of the bad of practice of the chemist, that being changing nominated chemist to them selves.

24. August 2026
Bewertung ohne vorherige Einladung
Well Pharmacy-Logo

Antwort von Well Pharmacy

We would like to review this further, if you can contact us by emailing hello@well.co.uk or by calling 0333 010 2222, our Customer Team will escalate this for you.
Kind Regards,
Well Pharmacy

Bewertet mit 5 von 5 Sternen

I’m a happy pensioner

The service is great.They keep me updated with all my orders 5*

21. August 2026
Bewertung ohne vorherige Einladung
Well Pharmacy-Logo

Antwort von Well Pharmacy

Thankyou for your positive feedback!
Kind Regards
Well Pharmacy

Bewertet mit 5 von 5 Sternen

I know I can rely on a reminder to…

I know I can rely on a reminder to order my meds and I am informed of the progress along the way I am completely happy with this service and will continue to use it

18. August 2026
Well Pharmacy-Logo

Antwort von Well Pharmacy

We're so pleased to hear that our service provides you with peace of mind regarding your medication orders. We truly appreciate your continued trust and loyalty.
Kind Regards
Well Pharmacy

Bewertet mit 5 von 5 Sternen

I have to get my prescriptions…

I have to get my prescriptions delivered, They keep me well informed of delivery. If their is ever a problem they are easy to talk to

18. August 2026
Well Pharmacy-Logo

Antwort von Well Pharmacy

Thankyou for your positive feedback!
Kind Regards
Well Pharmacy

Bewertet mit 3 von 5 Sternen

I can say well pharmacy is the best…

I can say well pharmacy is the best when it comes to the services, notices or reminding emails every two weeks after your last order and they're always on time to deliver. But my last order is was not happy, it took longer than usual. This made me worry till I contacted them via email then everything was sorted in few days. I would still recommend well pharmacy despite of last delay.

18. August 2026
Well Pharmacy-Logo

Antwort von Well Pharmacy

If you would like to discuss this further, please contact hello@well.co.uk and our Customer Team will look into this for you.
Thanks again,
Well Pharmacy

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