Dealt with extremely friendly staff, the vehicle I required was really good value for money, would definitely use this business again.
Standort
Standort wechselnAbbey Road, DH1 5HA Durham, Pity Me, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Customer service is excellent in my opinion. Once you've registered your details, it's such a quick & easy process. A sensible price too. I had a VW Golf for 4 days. An excellent vehicle for motorway... Mehr ansehen
Unternehmen hat geantwortet
Sarah and Steve, who run the rentals at VWFS made us extremely welcome, with coffee and hot chocolate to keep out the cold—snow had begun falling as our London KX train arrived into Durham. They are l... Mehr ansehen
Unternehmen hat geantwortet
Absolutely brilliant. The best car hire experience ever ( internationally) Could not be faulted- Steve and Shaka made the whole experience relaxed and seamless. Customer centred focus was evident f... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.
Kontaktinformationen
Abbey Road, DH1 5HA, Durham, Pity Me, Vereinigtes Königreich
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Great experience
Great experience. Very easy and cheap for the car which was provided! Stephen was helpful and easy to speak to. Will definitely be using in the future

Antwort von VWFS Rent-a-Car - Durham
I use these cars very regular and…
I use these cars very regular and they’re always perfect with a perfect customer Team Steve and Sarah. Easy to communicate with Downton to talk to and do everything they can to ensure a competent caring first class service.

Antwort von VWFS Rent-a-Car - Durham
Fabulous to deal with
Fabulous to deal with, smooth transaction with no hassle. Car was amazing.

Antwort von VWFS Rent-a-Car - Durham
Impeccable service from Shak faultless…
Impeccable service from Shak faultless service !!!!
Don’t hesitate if you need a hire car !!!

Antwort von VWFS Rent-a-Car - Durham
Thank You!
An enormous thank you to Sarah, Steve and Shak for enabling my recent European excursion to be so successful.
From every point of view, the necessary package of documentation,in-car tools and extras were professionally and comprehensively assembled.
The vehicle, a VW Tiguan, was perfect for the journey and task in hand.
I have nothing but praise for this first class team!
Once again, thank you.

Antwort von VWFS Rent-a-Car - Durham
Quite possibly perfect
It's been a year since I first rented from vwfs at Pity me Durham. And once again a seamless and professional service.
From pick up to return, it's a solid 10/10.

Antwort von VWFS Rent-a-Car - Durham
Best of the best!
3rd time we have hired a car from Pulman Group, fantastic customer service - always a smile and friendly service from Sarah at Durham and rest of the team. Easy to book, good prices, excellent fleet to choose from, and swift check and refund on return. We will definitely hire / buy from them in future. Cannot recommend highly enough. 5 stars

Antwort von VWFS Rent-a-Car - Durham
Sarah and Steve really make this a 5…
Sarah and Steve really make this a 5 star service. This should be everyones number 1 place for car rental.

Antwort von VWFS Rent-a-Car - Durham
Simple Straightforward Excellent Service
Excellent customer service. Simple & Straightforward.

Antwort von VWFS Rent-a-Car - Durham
Sarah and Steve are so lovely!
Sarah and Steve, are so lovely, warm, and hospitable. They are exceptional ambassadors for VW. It is my second time renting a car, and nowhere else have I experienced such a genuine and heartfelt welcome as I did at VW Durham.

Antwort von VWFS Rent-a-Car - Durham
Friendly and very helpful
Friendly and very helpful - flexible to modify my booking at short notice and a nice touch to be offered a coffee both collecting and dropping off the car. Thanks Sarah and co.

Antwort von VWFS Rent-a-Car - Durham
Easy seamless process
Easy seamless process. Steve and Sarah were very helpful and the free coffee was nice.

Antwort von VWFS Rent-a-Car - Durham
Great spot for a car rental
Sarah and the team as pleasant as always.

Antwort von VWFS Rent-a-Car - Durham
Great service and excellent value
Great service and excellent value. Made to feel very welcome in arrival, offered a hot drink while we waited which was much appreciated. Steve was really helpful and looked after us, would be our first choice if e needed a rental vehicle again

Antwort von VWFS Rent-a-Car - Durham
10 out off 10 staff were brilliant …
10 out off 10 staff were brilliant can't recommend enough very affordable for car hire will use again

Antwort von VWFS Rent-a-Car - Durham
Excellent service from start to finish
Excellent service from start to finish, you can only book cars which are available not like other companies such as enterprise cars who will take your money online when no car is available and you need to fight and wait for long periods of time to get your money back, VW have reasonable rates of hire, low deposit and excess compared to other companies and fast efficient collection and drop off, if your reading this review before deciding where to hire from then look no further and forget other well known companies as previously mentioned!

Antwort von VWFS Rent-a-Car - Durham
Very good service
Very good service, they don’t try and sell you any extra’s. Excellent customer service. Overall cheaper than Enterprise who I have rented from previously. I would definitely use these over Enterprise if I need to rent a car in the future.

Antwort von VWFS Rent-a-Car - Durham
Will use again!
Sarah was brilliant from start to finish. Answered all questions that we had prior to leaving . The hiring process’s was so easy and such an affordable price! Will definitely be using these again.

Antwort von VWFS Rent-a-Car - Durham

Antwort von VWFS Rent-a-Car - Durham
Very good service excellent staff…
Very good service excellent staff perfect experience once again used regularly now and will keep using

Antwort von VWFS Rent-a-Car - Durham
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