I have been with VPS.Net for over 10 years. I am satisfied with the speed and support. Recently I experienced a delay in tech support. My cPanel was breached and I was locked out of my account. Tech s... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Tech support has improved dramatically over the past few years. It used to be that a support request would take days - especially over weekends. Now, it's being addressed within a couple of hours or o... Mehr ansehen
I needed to access our DNS servers to install a TrueShield by a third party security service. I submitted a case with VPS.net for instructions to locate the DNS Server. In less than minutes, we... Mehr ansehen
Unternehmen hat geantwortet
Technical issue engineers hardly lift a finger to solve basic problems. In the time that they take to write an answer that they can't help, they could have fixed my problem.
Unternehmensdetails
Vom Unternehmen geschrieben
VPS.net is the original VPS cloud, providing high availability VPS web hosting to customers in the UK and USA.
Kontaktinformationen
VPS.NET, 517 W. 100 N. SUITE #225, PROVIDENCE, , UT 84332, Utah, Vereinigte Staaten
- +1-435-213-2498
- sales@vps.net
- www.vps.net
4.0
Gut
427 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Too much nice support
4. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von VPS.NET
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day.
Antwort von VPS.NET
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
There is no Sign Up page nor Login with Google/Github works
There is no signup page, and Sign in with Google/Github redirects back to sign in page, total waste of time
24. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von VPS.NET
Hello! Thanks for letting us know about your experience and I'm sorry to hear about the trouble.
Please reach out to us directly on client-escalations@uk2group.support so we can discuss this and help with a way forward.
Good services.
23. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von VPS.NET
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day.
Antwort von VPS.NET
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day.
They billed me twice
They billed me twice and the live chat told me to make a ticket and now I have to wait for the ticket people to respond. I dont even see two vps services on my panel so why would I be billed twice for two different amounts.
18. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von VPS.NET
Hi Luke! Thanks for letting us know about your experience and I'm sorry you've not received a reply to your issue.
Please reach out to us directly at client-escalations@uk2group.support so we can discuss this and help with a way forward.
great support
14. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von VPS.NET
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day.
Fast & Furious Support
Fast & Furious Support! Which is great!
22. April 2023
Bewertung ohne vorherige Einladung
Antwort von VPS.NET
Hello
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
UK Hyderabad
UK Hyderabad
Rajit dixit
Very calm and polite
Good response
10. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von VPS.NET
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
Worst VPS hosting. Don't use them.
The worst VPS hosting I have ever used (and I have used and still use a lot).
I registered with themabout 2 years ago and had more then 10 servers with them at some point.
1. Activation took more then 3 days
2. Scaling up and down didn't work so had to work with support a lot to make them fix their bugs
3. They constantly disable your account if you don’t login.
4. At some point they said 'ups, we accidently removed a server' so I lost all my VPSs at the time. Luckily I only decided to keep 2 and had backups to migrate the rest to a better hosting because of the #5...
5. A month ago they decided to remove some servers again. This time they sent an email about it. I asked them to help with taking a snapshot and to migrate myVPSs to their new environment.
After not doing it for over a week the deadline for migration was reached and they only said sorry that they didn't do it.
Don't fall into their trap of giv8ng you credits as you will lose more time with them or just run disposable servers that you can afford to lose.
1. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von VPS.NET
Hello, Thanks for letting us know about your experience. Please reach out to us directly on client-escalations@uk2group.support so we can discuss and help you with your VPS.
Andrew Sedun was very helpful
Andrew Sedun was very helpful, above and beyond.
2. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von VPS.NET
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day.
The support technician was incredibly…
The support technician was incredibly helpful.
18. April 2023
Bewertung ohne vorherige Einladung
Antwort von VPS.NET
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day.
perfect chat
12. April 2023
Bewertung ohne vorherige Einladung
Antwort von VPS.NET
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
The account is closed for no reason
25. März 2023
Bewertung ohne vorherige Einladung
Antwort von VPS.NET
Hello and thank you for reaching out and leaving this review. Please feel free to contact us at "client-escalations@uk2group.support" so we can help understand what has happened and help activate it.
Exceptional Support from Kais: A Job Well Done!
I recently had the pleasure of working with Kais and I must say, I am thoroughly impressed with the level of support he provided. From start to finish, Kais went above and beyond to ensure that all of my needs were met and that I was satisfied with the service I received. His attention to detail, responsiveness, and expertise were truly exceptional. I cannot recommend Kais enough and am grateful for the outstanding support he provided. Thank you, Kais, for a job well done!
13. März 2023
Bewertung ohne vorherige Einladung
Antwort von VPS.NET
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
The staff at UK2 are very helpful with…
The staff at UK2 are very helpful with support on using technical upgrades.
6. März 2023
Bewertung ohne vorherige Einladung
Antwort von VPS.NET
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Andrew sedun
Andrew sedun , made my life easier, he is very cooperative and clearly advising for the best practices , even i had too many question , he answered each and everyone
4. März 2023
Bewertung ohne vorherige Einladung
Antwort von VPS.NET
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Quick, friendly and helpful
Quick, friendly and helpful response(s). Couldn't ask for more.
21. Februar 2023
Bewertung ohne vorherige Einladung
Antwort von VPS.NET
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
I had a problem with my name servers…
I had a problem with my name servers after a domain transfer. The tech made the changes to the control panel that allowed the domain to operate properly.
16. Februar 2023
Antwort von VPS.NET
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Pharmacy doing wrong calculation on Co…
Pharmacy doing wrong calculation on Co pay and not providing bill. A detailed bill should be given to customer.
20. Januar 2023
Bewertung ohne vorherige Einladung
Antwort von VPS.NET
Hi,
Thank you for taking the time to leave a review.
We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?
We look forward to getting this resolved.
Kind Regards,
Sam
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.