Vivid Doors Bewertungen 

The door was not quite as glossy as I would have liked. Unfortunately it was not packed as well as it should have been, the cardboard was torn and there was a small chip on the edge of the door.

Really easy ordering process and fast delivery. Bit of a communication issue meant some incorrect doors were sent - but these were very quickly replaced!

Only issue - with the manufacturer is that the door literature was stuck over the fire door sticker with very sticky glue - meaning half the sticker came off - but vivid doors have been excellent from start to finish.

We found the door prices competitive. We are still awaiting the delivery of the Fire door which we find very disappointing.
I made contact and spoke with Charlie he was very helpful and reassured me that I would receive confirmation that the fire door would be chased up !!
Charlie offered to send out part of the order which would allow us to install six of them.
I made another call and spoke with Abbie and explained what Charlie had advised again I was very impressed with how our situation was sorted out.
Please pass my thanks to them both they are a credit to your company.
Just looking forward to the Fire door being delivered.

Easy to order without having to contact the company,Doors are great quality. Delivery details were provided by text. Delivery was also great.Would recommend Vivid Doors. Thank you.

First time I've ordered 2 doors from vivid doors. From start to finish everything went perfect and excellent service. The fire door was quite heavy and the delivery driver took it in the house by himself where I wanted it. I was always wary of ordering online for doors but now if I want anymore doors I will be ordering again from vivid doors.

Had exactly the product I was looking for at a reasonable price.
Prompt delivery and good communication.
Thank you

High quality all round service!

Will definitely use again!

No good service

Absolutely shocking service. Their staff are rude, disinterested and unhelpful. In fact I am still awaiting a call back from one of their supervisors that I was promised 2 weeks ago. You can buy exactly the same doors at the same prices elsewhere and if I had my time over again that is precisely what I would do.

I also now want to respond to the reply from Vivid Doors. I believe that the response is economical with the truth.
I was not provided with any delivery details prior to the “missed delivery “ the first I knew was when I received a mail telling me that it would cost £40 to rearrange delivery. I accept I never paid this but the only reason the doors were delivered were because I phoned the courier who were very helpful and arranged delivery the following day without ever mentioning any charge. I was told that the couriers would not deliver the following day. So the message is if you are reading this review is if you buy from this site be aware that if things don’t go to plan you will not get any help from Vivid Doors.

I must also say the fitted doors look great !

I put T wood in Thole, ney more draft

Communication is poor!

Ordered 9 doors which was set for delivery then cancelled the night before and trying to organise another delivery time was difficult. Staff were unhelpful

Good quality doors at reasonable cost slight issue with delivery but was quickly resolved thank you

Easy to order and product was just as required.

Brilliant service top quality doors and very prompt delivery

Brilliant doors at a great price. Customer service is spot on and communication is excellent! Great quality doors too!

Decent quality product, very reasonably priced, well finished door. Telephone staff were knowledgeable and helpful. Website intuitive. Would recommend

Very helpful staff when making an enquiry, by phone, re delivery .
Kept well informed by text re delivery timings .