I contacted customer service the day after my order arrived and have not received any response. The product is not as described or pictured, and the website provided does not appear to be functional o... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Absolute favorite when it comes to earrings. I own multiple pieces and love them all, they always elevate my outfits! Lately I've decided to splurge in the Elisabeth Romper Dress and it's genuinely go... Mehr ansehen
I've bought the Elisabeth Romper Dress in several different colors/patterns over the years and I get so many compliments when I wear them. They are super flattering. Shipping has always been fast. By... Mehr ansehen
I ordered a necklace that unfortunately happened to be out of stock. VM let me know about it quickly and refunded my money fast. They’re always easily available when you need help- responsive and prof... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Established in 2009, Vanessa Mooney is a product of all things creative and built on musings of its namesake founder. Inspired by her travels, vintage finds, the art & culture that she sees & especially that woman on the street. This is a brand designed for every type of woman. It is unabashedly sweet, sexy, bohemian, and glamorously rock n' roll. We source our materials from all over the world, paying very close attention to quality, uniqueness & sustainability. All the fabrics for our clothing are either deadstock vintage or vintage inspired fabrics that have been discarded by larger fashion houses. Which we then re-use with the purpose of giving our girl something truly special, one of a kind, limited edition & with no foot print left as our way of honoring mother nature & our beautiful planet. It is Jewelry & Clothing for lovers who are wild on the outside & romantic on the inside. Designed in Los Angeles. The brand exists as an eclectic muse that draws influence from a multitude of eras, revolutions, and walks of life. From vintage nostalgia to sophisticated simplicity. Vanessa Mooney collections are all about expression. They are unadulterated and uninhibited. Filled with statement earrings, strong forms, bold and interesting shapes, gold and silver multi-chain necklaces, semi-precious stones, and symbolic symbols like crosses and hearts. This brand is for every woman - regardless of style and influence, she can find herself within the Mooney aesthetic. Her pieces can be found in over 1000 of the top specialty stores and boutiques in the U.S. and abroad, including Neiman Marcus, Cusp, ShopBop, Free People, Urban Outfitters, Planet Blue, Bergdorf Goodman, Revolve Clothing, ASOS, Selfridges, Scoop NYC, Madison, and American Rag... She can also be found in pages of Harper’s Bazaar, InStyle, Nylon, Cosmopolitan, Us Weekly, Marie Claire and Glamour to name a few. She has scored high-profile collaborations with premiere U.S. retailers like Free People, Calypso, Urban Outfitters, Dolce Vita, Club Monaco and Madewell. Loved by influencers, ”it” girls & lovers of fashion, in all the cities of the world.
Kontaktinformationen
727 Rockaway Rd, 93022, Oak View, Vereinigte Staaten
- support@vanessamooney.com
- www.vanessamooney.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 42 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
STAY AWAY FROM THIS COMPANY!!!!!!!
There should be a zero star for this horrible company.They have 0 customer service no one gets back to you. I bought a silver necklace had it less then a mouth and all the fake silver is off and the necklace is now BLACK! This company takes your money and give you nothing in return. i have written to their "customer service" twice now with no reply. DO NOT BUY ANYTHING FROM THIS COMPANY VENESSA MONNEY!!!!!!!!! HUGE RED FLAG!
Do not buy from here
Returned three items as soon as I received them because the quality was not what I wanted. The package was delivered two weeks and I'm yet to receive any money back (expecting $140 to be refunded). I've emailed the team 5 times over the span of two weeks and have not got a single reply. Total scam.
I received as a gift
I received as a gift. Bad quality!!!not worth what was paid. The necklace bail looks like it’s plastic The earrings look as if the opals are plastic
Not worth the money
Terrible Quality - Stay Away!
Terrible quality. Bought the heavily Instagram-advertised heart necklace and not only is the gem peeling (definitely plastic or resin, not an actual gem or even colored glass), but the chain is tarnishing at an unbelievable rate, considering I’ve worn the piece a handful of times, and never in water. Contacted them and I have to return the item for a refund? Don’t photos of your clearly sub-par item suffice? $86 wasted.
Worst products ever- break immediately
Received a necklace for Christmas and within the first month of wearing it, the necklace broke and the charm fell off. Received my replacement and opened the box to find the charm not even attached to this one. You can’t even screw it on and this one is PLASTIC. The charm of the first one was metal and they sent me a replacement plastic one. HUGE SCAM of a company. Never buy anything from them.
Poor quality jewelry from Vanessa Mooney
I purchased necklace from Vanessa Mooney which was 154$. The quality is very poor for such a high price. There are a lot of decorative stones on the lock which are missing. Looks really cheap. Will not purchase again from them and not recommend to anyone. Really disappointed!
Paid $80 for a necklace that I…
Paid $80 for a necklace that I constantly have to put back together. Will never purchase from them again!
Took ages for my dress to come..
Took ages for my dress to come... size 10-12 UK sIze would fit me when I was 8 years old.... necklace cheap looking... then slapped with a tax bill from fed ex which I wasn’t aware of or made aware of for £60
Thank you x
Broken Necklace No Response…
I have ordered multiple items from Vanessa Mooney, and just had a necklace break in two as I was sitting still. I had only worn it 2 time previously. I sent them a picture and have not gotten a response. The necklace cost $150. I will not be buying any more.
Worst Quality Jewelry
Got a brass cross necklace. Looked incredibly beautiful online. Looks NOTHING like their promo pictures.. Cheapest piece of jewelry I’ve ever seen. PAID $80 for complete garbage. Do NOT buy from them.
Disappointed asf
It took quite a while for my jewelry to arrive, but I was so happy and excited that once it did show up I completely dismissed my annoyance.
I've wanted her jewelry for the past two years and I finally said fvck it and bought two necklaces and three pairs of earrings. And here we go...
The locket earrings are so cute, but nothing keeps the lockets from falling off the tiny hoops when your taking them off, thus lost lockets. This pair of earrings was approx 40 dollars. You would think for a 40 pair of earrings they would be sterling silver or at least surgical steal. Nope, they're not hypoallergenic.
Besides being expensive and not hypoallergenic I don't have any other complaints about the other two pairs I bought.
I also purchased the "fvck off" necklace. I've had it for maybe a month and a half, also not hypoallergenic and the clasps broke! Luckily my partner saw it fall off my neck but jeez! I would have lost it.
I'd never recommend Vanessa Mooney to anyone. Unless they start making better quality jewelry, because it's cheap.
Bad quality, do not trust
Do not buy if you are shipping internationally. I live in Canada so it shipped fast and the quality was so much worse than what I thought, there were gems missing from the necklace and bracelet. Don’t buy the earrings if you don’t want an infection just a waste of money. 6months later I get my tax return for over $100 says I only spent $20 on a ring $5 which was actually $55 and a necklace which was definitely not $15...
Not worth it
Do not buy from this company if you live outside the US. I spent more than double the cost of the item on shipping, duties and returns (which they do not cover themselves). The item came looking very different to the pictures on the website and not of very high quality, considering it was $65. It also ran quite small. It's not worth the hassle.
Order #68248
Shipping to Australia was fast and affordable—received my order in a week and half despite ordering during the holidays.
The Elisabeth dress is perfect for summer. Although thin, it’s of great quality and made locally which I love.
Don’t waste your money on Vanessa Mooney
This company has the worst customer service, firstly it took multiple emails to get a reply about returning an item as it is international and I had to pay fees to send back a dress I already paid over €100 for and don’t even get me started on the sizing of their dresses, this dress size small which is my regular size was fit for an early teen or child it literally would not close around my bust which their website claims it should fit every bust size plus the stitching wasn’t good for a dress that values at $175 plus the fabric doesn’t feel good quality either. After I sent away the dress and paid I have now received a letter to say I owe €94 on custom charges. If I had known this I would have just sold the dress. Very disappointed in this purchase I will not make the same mistake twice. Just don’t waste your money on this company they really don’t deserve it.
very generous and honest
I had ordered a pair of earrings, but there was a production error. Even though I had purchased them last year, I decided to email them about it. They immediately replied that they would send me a new pair or refund me. They are so generous and kind. Would definitely recommend them!
Bought a slip dress from Vanessa…
Bought a slip dress from Vanessa Mooney. I didn’t think anyone could mess up a slip dress- it’s such a simple design. But somehow this dress does not fit right at all- there is something very wrong with it and it’s not the wrong size or anything. Also uneven seams and the back of the dress is shorter than the front. Terrible quality! Waste of money.
Just as other reviewers said
Just as other reviewers said. Horrible quality, so different (uglier) from the picture and you can't return. Never order from here
Waste of money
I bought original Elisabeth dress and didn’t expect such poor quality for 175$. Fabric is shiny and looks cheap. Seams are crooked and threads stick out. One strap is wider than another. 100% waste of money
Told me I could exchange a defective dress, then changed mind
Paid 175 for a very poor quality dress that started falling apart when I put it on. Both the fabric quality and stitching were bad. I emailed them asking for an exchange thinking the dress was defective. I clearly told them that I had taken off the tags and worn the dress. They told me to send it back and that they'd refund me. I heard nothing back and emailed them and they told me they changed their mind and wouldn't do a refund because I had taken the tags off. Horrible customer service to promise one thing and do another. Don't buy their dresses or jewelry, it is all bad quality.
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