Vanessa Mooney Bewertungen 

107
TrustScore 4 von 5

3.8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I contacted customer service the day after my order arrived and have not received any response. The product is not as described or pictured, and the website provided does not appear to be functional o... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Absolute favorite when it comes to earrings. I own multiple pieces and love them all, they always elevate my outfits! Lately I've decided to splurge in the Elisabeth Romper Dress and it's genuinely go... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I've bought the Elisabeth Romper Dress in several different colors/patterns over the years and I get so many compliments when I wear them. They are super flattering. Shipping has always been fast. By... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I ordered a necklace that unfortunately happened to be out of stock. VM let me know about it quickly and refunded my money fast. They’re always easily available when you need help- responsive and prof... Mehr ansehen

Unternehmensdetails

  1. Juweliergeschäft
  2. Bekleidungsgeschäft

Vom Unternehmen geschrieben

Established in 2009, Vanessa Mooney is a product of all things creative and built on musings of its namesake founder. Inspired by her travels, vintage finds, the art & culture that she sees & especially that woman on the street. This is a brand designed for every type of woman. It is unabashedly sweet, sexy, bohemian, and glamorously rock n' roll. We source our materials from all over the world, paying very close attention to quality, uniqueness & sustainability. All the fabrics for our clothing are either deadstock vintage or vintage inspired fabrics that have been discarded by larger fashion houses. Which we then re-use with the purpose of giving our girl something truly special, one of a kind, limited edition & with no foot print left as our way of honoring mother nature & our beautiful planet. It is Jewelry & Clothing for lovers who are wild on the outside & romantic on the inside. Designed in Los Angeles. The brand exists as an eclectic muse that draws influence from a multitude of eras, revolutions, and walks of life. From vintage nostalgia to sophisticated simplicity. Vanessa Mooney collections are all about expression. They are unadulterated and uninhibited. Filled with statement earrings, strong forms, bold and interesting shapes, gold and silver multi-chain necklaces, semi-precious stones, and symbolic symbols like crosses and hearts. This brand is for every woman - regardless of style and influence, she can find herself within the Mooney aesthetic. Her pieces can be found in over 1000 of the top specialty stores and boutiques in the U.S. and abroad, including Neiman Marcus, Cusp, ShopBop, Free People, Urban Outfitters, Planet Blue, Bergdorf Goodman, Revolve Clothing, ASOS, Selfridges, Scoop NYC, Madison, and American Rag... She can also be found in pages of Harper’s Bazaar, InStyle, Nylon, Cosmopolitan, Us Weekly, Marie Claire and Glamour to name a few. She has scored high-profile collaborations with premiere U.S. retailers like Free People, Calypso, Urban Outfitters, Dolce Vita, Club Monaco and Madewell. Loved by influencers, ”it” girls & lovers of fashion, in all the cities of the world.


Kontaktinformationen

3.8

Gut

TrustScore 4 von 5

107 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 42 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.8

Alle Bewertungen

(107)

48 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

My go-to spot for jewelry

My go-to spot for jewelry. A wide range of romantic styles from statement pieces to layering pieces. The quality is great as well! I have experienced no turning in color after getting my pieces wet. I cannot recommend Vanessa Mooney enough!!

10. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Most beautifully crafted unique jewelry brand

Absolutely unique pieces like I have never seen before, perfectly crafted and the sweetest costumer service, very patient and attentive. Definitely my favorite jewelry brand for a while now. Their crucifixes are like no other and I have never received as many compliments on any accessory as with them! Absolutely worth it, amazing brand.

14. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Adore Vanessa Mooney

Absolutely love this brand. Unique and branding is on point. I’ve ordered multiple times, both jewelry and clothing, and I’ve received my items on time, if not a day sooner. Customer service is also very prompt..I had ordered a swim suit top that was too small and had my new size sent back to me within a week.

9. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Obsessed with their unique jewelry…

Obsessed with their unique jewelry pieces! Every time I wear one I get so many compliments. I’m also terrible at styling jewelry pieces together and the styles of each piece make it really easy to mix and match for that fun stacked look.

17. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Absolute favorite: earrings, Elisabeth Romper

Absolute favorite when it comes to earrings. I own multiple pieces and love them all, they always elevate my outfits! Lately I've decided to splurge in the Elisabeth Romper Dress and it's genuinely gorgeous. Love the fit (true to size), the garment, everything about it! I am sure it's a piece that I'll wear for a long time. Also, I'm from Europe and International Shipping is a plus that you don't see a lot in US website unfortunately, Thank you VM!

9. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Elisabeth Romper Dress is amazing!!

I've bought the Elisabeth Romper Dress in several different colors/patterns over the years and I get so many compliments when I wear them. They are super flattering. Shipping has always been fast. By far one of my favorite brands!

8. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Beautiful jewelry options!

I’ve ordered so many pieces of jewelry from VM over the past few years! I get them as gifts for my family & friends. I love the unique style choices that are offered. My current favorites are the Nas chain and Luna hoop earrings!

7. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Repeat/Frequent Customer!

I am a repeat, frequent customer of Vanessa Mooney! I love their feminine and unique jewelry of high quality, their sales, and fast shipping. I get compliments every time I wear a piece. Highly recommend!

5. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Unique and well-made

I have several pieces from VM that are all still in perfect condition. They are all unique and well made and I get tons of compliments when I wear them. I just received a pair of pretty pearl earrings today that I purchased just a few days ago. Love the quick turnaround time and can’t wait to wear them!

7. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I’ve purchased several items from…

I’ve purchased several items from Vanessa Mooney throughout the years. It is my go to brand. I have had great customer service experience when needed and the shipping is fast & reliable. They are always on top of things with my orders. I really appreciate a coming that cares for their customers.

1. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The romper girl.

Hey yall! I’m Silvia aka @xhumiss_ I love love love the Vanessa Mooney dress rompers. I’m a sucker for those. The fabric is amazing. Literally goes with anything. Dress it up. Never down though lol. I’ve got three of them. Plus a few sets and bikinis. And I love them all. If I could show them off worldwide. I would. They’re super comfy too cause it doesn’t show the pompis as much. So it’s super girly friendly.

26. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I loveee Vanessa Mooney

I loveee Vanessa Mooney! So many pieces always catch up my eye. The brand is unique and definitely has one of a kind pieces. The jewelry is my fav! I am always eyeing a piece!

7. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

VM owns my H E A R T

Obsessed with this whole brand. I discovered them through one of my friends in 2023 and The Jules Heart Necklace!? Staple. It is my most complimented piece like hello!!!!???? It’s stunning how could it not be?

7. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

They sent my order to the wrong address and refused to help

Unfortunately, I had a very bad experience with my last order. My parcel was sent to the wrong address and Vanessa Mooney refused to do anything to help. The tracking said it was going to an address with a similar street name to mine, on the other side of my city, with a completely different post code. I emailed Vanessa Mooney to ask what they could do and they told me it was being sent to the correct address, which was not true. I checked and I definitely entered the correct address when ordering. I explained this and asked again for help, but they said they could only do something if the parcel was returned to them. Obviously, if delivered to a random house, it is very unlikely it would ever be returned to them. The delivery company’s tracking said that the retailer can contact them to change the address, but they refused to do this. They told me once it is shipped, it is the customer’s responsibility, which is incorrect. It is still the company’s responsibility. I redirected the parcel to a parcel shop for collection, as this was my only option, but I could only choose shops near the incorrect address, which would take me an hour and a half to get to. I asked for proof from Vanessa Mooney that it was going to the correct address, as they insisted their tracking showed the correct address. They did not respond to this email. I had to spend hours travelling back and forth to collect my parcel. Once I opened the parcel, the packing slip inside had the incorrect address on it. Therefore, this must have been Vanessa Mooney’s fault. Their refusal to do anything to correct their error is very disappointing. I will not be ordering from them again. I would not recommend ordering from them. If there are any issues, it seems like they will be very reluctant to help.

Update: The response to this review is not accurate. The parcel was shipped to the incorrect address. The address was then changed by me to a parcel shop, because they had shipped it an hour and half away from where I live. This was my only way of getting the parcel. If I had let it go to the random house they had shipped it to, then I wouldn’t have been able to receive it and it would not have been returned to the company. I can see the address I entered at checkout is different from the address on the packing slip that the company put inside the parcel. The company has still provided no proof that it was ever shipped to the correct address. It would be much better to take responsibility and apologise instead of lying. Worst customer service I have ever dealt with. Avoid at all costs!!

Response: I can see the address I entered at checkout in my confirmation email and it is my correct address and is different to the various labels on the parcel and the packing slip inside the parcel, that you put in there. I do not appreciate you insinuating that this was my fault. I entered the correct address and you sent it miles away. I have proof of this. I was upset because I had to spend hours travelling to get the parcel and you are continuing to lie. I have only posted a review to warn others. Thank you for responding and offering a discount, but I do not wish to order from you again in case it is sent to the wrong address.

8. September 2025
Bewertung ohne vorherige Einladung
Vanessa Mooney-Logo

Antwort von Vanessa Mooney

We are sorry you are upset. We sent the item to the address given when you placed the order. The address was then changed by the customer mid transit. We were unable to alter the address once it was in transit. But we did offer to reship it if it was returned to us. We do our best to help our customers receive their orders.

Hello there,
We shipped it to the address given to us to ship to when the order was placed in our system. That was the only address we shipped it to. We can't alter that information given to us, as it is all done through Shopify and Ship Station unless before it is shipped the customer reaches out to us to change the address. We could have changed the address if you had reached out to us before it had shipped. We are having a hard time understanding why you are upset with us if you changed the address mid transit, before reaching out to us, to receive the item at that changed address, and you have received it. If there is anything else we could have done we would of. We are very sorry that you feel so upset with us. We wish you the best and are always striving to help our customers as much as we possibly can. Please let us know if there is anything else we can do for you? We can offer you a discount for your troubles? We are a small family run business and I always want to make sure we do our best for our customers!

Best,
Vanessa Mooney

We understand and hear you. We would need to see the paper work you are saying has the incorrect address in your package in order to confirm that it was sent to the wrong address. As we only have the address given when the order was entered. That address is directly duplicated in the postage and shipping system. We would be happy to refund your order and report the incorrect shipping to the shipping company so it can be set right. Please email us at support@vanessamooney.com so we can see what the wrong address was on the shipping label and resolve the matter for you.

Best!
Vanessa Mooney

Bewertet mit 5 von 5 Sternen

Every Item is Always High Quality

This company is consistently good in each way a company should be.

31. Juli 2025
Vanessa Mooney-Logo

Antwort von Vanessa Mooney

Thank you so much Heidi! We really, really appreciate this review! It means a lot to us!
Best!
Vanessa Mooney

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