I’ve been ordering my salt from UK Water Softeners for the last 20 years. Always deliver on time. All my family members have had their water softeners fitted with these guys too. I would always recomm... Mehr ansehen
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Das sagen Bewerter
Thoroughly impressed with the service provided by UK Water Softeners. Sarah was very knowledgeable and helped us decide which softener machine to choose. We never felt pressured during the... Mehr ansehen
Very efficient and helpful company. Andrew fitted our new water softener yesterday. He came on time, was a very clean worker. It wasn’t an easy job because of pipe work so took a bit longer than usual... Mehr ansehen
The installation process was seamless. The engineer arrived exactly on time, was incredibly polite, and completed the job neatly under the kitchen sink with zero mess left behind. They took the time t... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
UK Water Softeners is a family run business since 1995 They have over 10,000 customers in Surrey, Hampshire, and Berkshire UK Water Softeners offer the complete service from no obligation surveys, Installation of your water softener, and aftercare which includes a reliable salt delivery service. Everything UK Water Softeners do is to the highest standard, in workmanship and in parts used to fit your water softener whilst providing the best customer service to their customers which really comes through in their online reviews. They specialise in Twin cylinder, Non-Electric, Block Salt Water Softeners, like the TwinTec S4, manufactured by Harvey Water Softeners Ltd (established over 40yrs), and the Infinity T4 water softener which is manufactured by Kinetico (established over 50 years). The majority of their Water Softeners come with 10-year parts and a 2-year labour warranty. The plumbers are trained and have worked for the manufacturers, with over 30 years of experience installing water softeners. They are considered the best plumbers in their field as well as being very courteous in your home.
Kontaktinformationen
Unit 1, Sunfield Business Park, New Mill Rd, RG40 4QT, Finchampstead, Vereinigtes Königreich
- 01276 27924
- support@uk-water-softeners.co.uk
- www.uk-water-softeners.co.uk
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I booked a visit and Sarah called me…
I booked a visit and Sarah called me back. It was prompt response. During the visit she explained the potential problem during the installation. I like that she is not just want to sell you a product but she would really observe the property and let you know the problem. I am satisfied with the overall experience. Everyone in the company was helpful and assist you with any question.
Replace my old water softener
The work to replace my old water softener with a new one was carried out efficiently. I am now confident that I will enjoy all the benefits of soft water especially not having to clean a buildup of lime scale.
Excellent Service
Excellent service from quotation to installation and free delivery of salt blocks all within a matter of weeks. Lovely experience with Sarah the manager who visited our property and and sent us a quote promptly. She has a lot of knowledgable and took us through all options, taking time to explain and demonstrate thoroughly making it easy for us to choose the device that suited our property. We also had a Triflow Tap fitted to our water softener which allows you to have hot and cold softened water and a water filter for drinking water all in one.
We cannot recommend this company highly enough for their excellent communication, informative approach and efficient service.
Excellent service and installation
Highly recommend UK Water Softeners!
I made contact with Sarah after problems with a Kinetico softener. She suggested next steps and manage to get Kinetico to get in touch with me before I could reach them. After the Kinetico visit, which was very little help to me, I decided to go with UK Water Softeners as they customer service and knowledge by far exceeded any other company I've researched. From start to finish Sarah, Andrew and Steve delivered an excellent service.
Amazing
Sara was spot on with what we wanted for our needs.
Amazing service and set up done by Steve!
#ValueforMoney£££
Fantastic experience.
Fantastic experience.
We shopped around, looking for a combination of service and value, and UK Water Softeners stood head and shoulders above the rest of the market.
A local, family business (which is very important to me), and the fitter/plumber Pete did a great job, and was also very tidy.
The unit is hidden in a corner cupboard, can hardly be seen, and the water quality was transformed in only a couple of days.
Huge thumbs up
Everything went well with the…
Everything went well with the installation, Steve did a really good job with what looked like a complicated situation with the pipe work and access to it all via the sink cupboard, etc.
Thank you for your sensible advice and clearly explaining it to us. Dealing with all of you has felt very easy and efficient.
Definitely would recomment UK Water…
Definitely would recomment UK Water Softener. They are quick responder, even after purchase. 100% happy with their product and service.
1 example of their good service: After purchase, I called them by accident and I hung up immediately. But they called me back to ask if everything is alright!!
Replacement Water Softener
Professional, prompt pre-sale service followed by a quality installation
Water softener service
Engineer called to repair and service our water softener unfortunately machine had seen better days and was knackered, It was 13 years old, I had an option to rebuild or replace decided to replace with the latest model, engineer was professional polite and informative and very tidy, I would not think twice about recommending uk water softeners “excellent”
Very professional, friendly and very high standard of work backed up by long warranty
Had our water softener installed a month ago on recommendation from a friend who had a great experience. The presales visit and quote was very clear and answered all my concerns and questions. Had the install done a week later. The installation was very quick and done to a very professional level. They explained how to use and manage the device in nice simple terms. Really glad we had this installed as we are already noticing the benefits of no more limescale and softer skin. Also glad we chose uk-water softeners as they gave great customer service before, during and after installation. Highly recommended.
The UK Water Softeners are brilliant!
The UK Water Softeners are brilliant. The no-obligation quotation is very smooth with detailed elaboration. The installation arrangement has been arranged shortly with only several days of lead time. The installation is also smooth while plumber is highly qualified to offer you the most appropriate installation method. Highly recommended!
Great Service & Installation.
We had a water softener installed over a month ago and our experience of the sales process, installation and after sales have all been great. The water softener has made a huge difference to limescale build up and the instant drinking water from the tap makes life much easier. Installation was neat and everyone we dealt with was helpful and polite.
Excellent Service
My water softener had stopped working with hard water staining everywhere... A call to UK water Softeners and they had an engineer (Carl) over to me within 24 hours to service my Water Softener. All working perfectly again. Highly recommended 10/10
Exceptional service and expertise
I'm extremely satisfied with the services. Sarah and team were professional, knowledgeable and efficient throughout the entire process, the installation was seamless. I highly recommend UK Water Softeners for their exceptional service and expertise.
Great service
Great service, we had initial urgent support to remove our faulty water softener followed by seamless install of the new one.
Very good job and carreid out to a high standard
Sarah came to our house on time, explained the options and discussed the unit installation location options.
She was able to give the quote there and then and arrange a date for installation.
Peter came a few days later to install the softener unit, an additional filter and an extra outside tap. All of this was done quickly, cleanly and without any drama.
We would certainly recommend
Smooth process from quote to install
About 5 years ago, we decided to invest in a water softener
At the time, our perception was that they were quite expensive, so we opted for a refurbished unit
The softener performed Ok for the first 3 years, but then progressively got worse
- needing several repairs, until it eventually failed completely
I contacted Uk Water Softeners and had a very knowledgeable conversation with Sarah
I was impressed with the company's background and approach and decided to place an order
The softener was installed very quickly and has been functioning well ever since
- the install was completed very professionally
- we hear the regeneration cycle regularly as expected
After about 6 weeks I tested the water and have found it to be significantly softened
- as compared to the situation without a softener
I would thoroughly recommend UK Water Softeners
Great Price! ... Great Service!
Carl was great!
Very customer service focussed and left my property clean & tidy
A credit to the team!
Knowledgeable, Professional, Punctual and Friendly
I approached UK Water Softeners to visit, suggest and quote the best suitable system for the property recently moved into. Sarah gave a call, fixed a date and visited. Being very knowledgeable she understood the plumbing system well, listed the options and described everything well. She had even brought all the systems and taps in her vehicle. A discount was applied for the partly existing plumbing system, in their quotes.
Happy overall, we decided to proceed and we were clearly communicated the total cost, date and time of work etc. Work was well executed and we have started to enjoy softened water in the property within the mentioned time window(because we have an overhead tank). I wish UK Water Softeners all the best and would be happy to recommend to anyone looking to fit/change water softeners.
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