TrustFord Bewertungen 23’182

TrustScore 4.5 von 5

4.7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Excellent experience all round. Dealt with Ben Westwood at Ford Wilmslow and he was great. The whole process was explained to me in detail and was very efficient. Ben’s communications throughout the w... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Amazing, I was in the middle of my PCP contract, and wasn’t sure what to do, there where a lot of offers on in trust Ford, so I went to have a chat with Joleen, and honestly she made everything so sim... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Outstanding service the guys in Wembley very helpful and better deal than anywhere else and is coming full loaded, with home charger, nice colour and roof rack, and ply inside and dead locks with pla... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I had an excellent experience. I wanted another car from the Birmingham branch and it was sent to the Bristol branch to make collection easier for me. Sam from Bristol and Susan from Birmingham were g... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Autohändler

Vom Unternehmen geschrieben

Operating as an independent dealer group with its own board of directors and operating strategies, TrustFord is part of the Ford Retail Ltd. Accredited as one of the Sunday Times Top 25 Companies to work for, TrustFord operates a network of 65 dealership sites throughout the UK and Channel Islands. It employs 3,500 staff all of whom are focused on Driving the Standard in Customer Care. On our website, you can find out more about our New and Used Cars, Motability vehicles or vans, as well as our latest Offers, Servicing options, and the latest driving advice from our Hints and Tips


Kontaktinformationen

4.7

Hervorragend

TrustScore 4.5 von 5

23’182 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great service.

Great service.

25. April 2026
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Antwort von TrustFord

Thank you so much for taking the time to review your experience with us, we really appreciate it.

Bewertet mit 5 von 5 Sternen

Linda the girl i delt with was just…

Linda the girl i delt with was just brilliant, she couldn't have done enough for me. I would recommend trust ford Craigavon to anyone.

28. April 2026
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Antwort von TrustFord

We're happy to hear that you had such a positive experience! We appreciate your recommendation and are so glad that you felt well-supported during your visit.

Bewertet mit 4 von 5 Sternen

BW72XER

A pleasant sales person but I don’t like the extras being offered.

24. April 2026
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Antwort von TrustFord

We appreciate your feedback and are happy you found our salesperson pleasant. And thank you for your feedback regarding the extras being offered.

Bewertet mit 5 von 5 Sternen

Bradley was very helpful

Bradley was very helpful, explained all my finance options and put my mind at ease. Showed me how to use the car and all it's gadgets (i upgraded from a fiesta to a puma). When I found a minor fault on the car Bradley organised a courtesy car and bought it to my place of work and then bought mine back once it was repaired, all completed on the same day. Can't fault the service at all. All the staff in the branch where helpful and friendly. Would highly recommend Erdington trust ford, this is my second car purchased through them.

18. April 2026
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Antwort von TrustFord

We're happy to hear that you found the team helpful, especially with your finance options and car features. It's great to know the car issue was resolved quickly with a courtesy car. We appreciate your recommendation and repeat business!

Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service

25. April 2026
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Antwort von TrustFord

Thank you so much for taking the time to review your experience with us, we really appreciate it.

Bewertet mit 5 von 5 Sternen

Very good Service purchase a new van no…

Very good Service purchase a new van no problems could get better service ask for Neil in commercial 10/10
Love the van

23. April 2026
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Antwort von TrustFord

We're happy you had a good experience purchasing your new van! It's great to hear that you love the van and that our service was helpful to you.

Bewertet mit 5 von 5 Sternen

Marie the motability consultant in…

Marie the motability consultant in trustford knock was amazing. Explained everything brilliantly and even followed up the week after to check everything was going well

22. April 2026
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Antwort von TrustFord

We're happy to hear that our employee explained everything brilliantly and followed up to ensure everything was going well. We appreciate you sharing your feedback.

Bewertet mit 5 von 5 Sternen

Awesome Service from start to finish…

Awesome Service from start to finish from Elliot and the team.

See you soon guys

Martin

24. April 2026
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Antwort von TrustFord

We're happy to hear that you had such a wonderful experience with our team! We appreciate your kind words and look forward to seeing you again.

Bewertet mit 5 von 5 Sternen

I found wonderful people who explain…

I found wonderful people who explain everything to you and guide you through every step.

29. Dezember 2025
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Antwort von TrustFord

We're happy to hear that our team was helpful and guided you through each step. We appreciate your positive feedback and thank you!

Bewertet mit 5 von 5 Sternen

Excellent service from start to finish

Excellent service from start to finish. Very professional technician called chris mennell that came and did the wet timing belt and service. Really polite and Really looked after my property. Cleaned up after himself. And Really quick and efficient. Thanks to chris and Thanks to trust ford. Well done and keep up the good work

28. April 2026
Bewertung ohne vorherige Einladung
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Antwort von TrustFord

We appreciate you sharing your positive experience. We're so glad to hear that the technician was professional, polite, and efficient, and that they looked after your property. We value your feedback!

Bewertet mit 5 von 5 Sternen

have bought from trust ford before

have bought from trust ford before. Bought my focus from ford trust staines and tom was brilliant made the whole process very easy and could not have made the process any better

27. April 2026
Bewertung ohne vorherige Einladung
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Antwort von TrustFord

We appreciate you choosing us again. We're happy to hear that your experience at Staines was brilliant, and that the process was made easy for you.

Bewertet mit 1 von 5 Sternen

Poor Customer Service

Took way to long. Given wrong information again and again and told the deposit that is stated as refundable is not refundable despite website saying it is so had to choice that to wait weeks for dealership even though day one told them I need a quick purchase

13. April 2026
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Antwort von TrustFord

Hi, this is not the kind of experience we want to hear of. Please can you email all the details to customer.experience@trustford.co.uk with your name, vehicle Reg, which dealership this relates too and a contact number. Once received I can have this looked into for you.

Bewertet mit 5 von 5 Sternen

A very pleasant experience.

We had already looked at various cars on Auto Trader and spotted one in Mallusk so went to inspect.
First impressions were good as a receptionist greeted us and directed us towards Neil Anderson.
Explained what I wanted and said it was likely the car was in the showroom.
I was shown the car in question and had a brief test drive, which was brilliant.
I was offered other cars to look at should I wish but none really caught my eye.
Sat down to discuss details. Neil was upfront regarding the extortionate tax band it fell under to make me well aware that I wouldn't be caught out.
The deal was then sealed, no hard sell just an explanation of extras on offer some of which I accepted and others I declined.
Collected the car two weeks later as agreed and this was followed up by an agreed courtesy call a few days later.
It's the first car I've bought in 8 years or so was well impressed by the level of service as well as the total lack of a hard sell etc. many thanks

11. April 2026
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Antwort von TrustFord

We're happy to hear that you had such a positive experience! We appreciate your comments regarding the helpful and informative service you received, and we're so glad you were impressed with our approach. Thank you for your review.

Bewertet mit 5 von 5 Sternen

Satisfied Customer

This is the second time I have bought a car from Trust Ford. Jeanette was very helpful and the process was dealt with professionally and smoothly by her.

18. April 2026
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Antwort von TrustFord

We're happy to hear that you found your experience professional and smooth. We appreciate you sharing that our team was helpful during the process of buying your car.

Bewertet mit 5 von 5 Sternen

Excellent and friendly.

Excellent and friendly.

14. April 2026
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Antwort von TrustFord

Thank you so much for taking the time to review your experience with us, we really appreciate it. We are so pleased you found our team to be friendly and their care to be excellent.

Bewertet mit 5 von 5 Sternen

There was a few hic-ups in buying my…

There was a few hic-ups in buying my new car, but the issues were sorted. It was nice to only deal with one person. He was very professional at all times & I would definitely like to deal with him again.
This is my second car from TrustFord & will definitely be using them again.

30. März 2026
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Antwort von TrustFord

We're happy to hear that the issues you experienced were resolved and that you appreciated dealing with one person. We appreciate your continued business and look forward to seeing you again.

Bewertet mit 5 von 5 Sternen

Great experience

Friendly staff, good knowledge, dealt with me swiftly and kept me informed all the way to picking up my new vehicle with comprehensive handover.

17. April 2026
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Antwort von TrustFord

We appreciate you sharing your experience. We're happy to hear that our staff were friendly, knowledgeable, and kept you informed, with a comprehensive handover.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

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