I've changed my review for this order. I did have problem with a Shimano reel which I returned for a replacement. To cut a long story short, Shimano got involved to assess whether the item is repaire... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
A first class service again from the team at TFT. This order was a few items I had pre-ordered from them in advance of them receiving stock. I was given estimated stocking times and the item was deliv... Mehr ansehen
Unternehmen hat geantwortet
Had an issue with faulty bucket, Luke got straight in touch and organised a replacement, great service and kept me up to date throughout, great service. Cheers Luke 👍
Unternehmen hat geantwortet
Saving a small fortune since finding Total fishing tackle and with Xtra get quick delivery aswell.All my regular bits and bobs in one place and at way cheaper prices. Saved money on bigger items aswel... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
UK Fishing Tackle Store Exclusive Offers & Discounts Check Out Our Website - https://www.total-fishing-tackle.com/ Whether you are an experienced angler or are new to the sport, here at Total Fishing Tackle we have everything you could ever need to get the next big catch of the season. From carp fishing bivvies to coarse fishing poles, carp fishing rods, fishing seatboxes and even carp fishing bedchairs, we have it all! What’s more, our products are up to date with angling technology and provide you with all you could ever need no matter what your preferred style of fishing. So, if you would like to get in touch with a member of our very helpful and knowledgeable team, don’t hesitate. Whether you decide to email us, whatsapp us, fill in our online enquiry form or even facebook us we are more than happy to help.
Kontaktinformationen
Berners Hall Farm, Berners Roding, CM5 0TB, Fyfield, Vereinigtes Königreich
- info@totalfishingtackle.com
- www.total-fishing-tackle.com
4.3
Hervorragend
1304 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great customer service
I ordered fox cookstation which arrived with a broken handle which seems like cheap plastic would expect maybe a rubber type of handle due to heat etc but obviously this is down to fox not total fishing. I have used total fishing for a while now and have never had a problem I reached out straight away about the broken handle and within a few days they had sent me out another. Great customer service and very quick to respond. Thanks
6. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Total Fishing-tackle
Hi Stewart,
We’re really sorry to hear that the handle on your Fox Cookstation arrived damaged — that’s certainly not the experience anyone expects when opening new gear. As you mentioned, product design and materials are down to the manufacturer, but we completely understand how disappointing it can be.
That said, we’re delighted we could get a replacement out to you quickly and resolve things without any hassle. Providing fast, straightforward support is something we take great pride in, so it’s great to hear you were happy with the service.
We truly appreciate your continued support and kind words — it means a lot to the whole team. If you ever need anything else, we’re always here to help.
Thanks again and tight lines! 🎣
Kind Regards
Emily
Customer Service & Sales Manager
Absolute great service,and the cheapest…
Absolute great service,and the cheapest around on the things I purchased I will be ordering again very soon thanks again tft
12. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Total Fishing-tackle
Hi Deano,
Thank you so much for your fantastic review!
We’re really pleased to hear you were happy with both our service and our prices — we always work hard to stay competitive while making sure every order is handled quickly and smoothly.
It means a lot to us that you’ll be ordering again soon. We truly appreciate your support and look forward to serving you again.
Thanks again from all the team at TFT! 🎣
Kind Regards
Emily
Customer Service & Sales Manager
After suffering an unexpected failure…
After suffering an unexpected failure of a product i purchased through TT, the team were very quick and helpful, liaising directly with the manufacturer and arranging for a replacement with no hassle what so every. Their customer service is fantastic especially Aimee who provided regular updates giving me peace of mind.
12. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Total Fishing-tackle
Hi Kris,
Thank you for taking the time to leave such a thoughtful review.
We’re really sorry to hear you experienced an unexpected product failure, but we’re pleased we could step in quickly and get everything sorted for you without any hassle. We always aim to make the process as smooth and stress-free as possible, especially when liaising directly with manufacturers on our customers’ behalf.
A special thank you for mentioning Aimee — we’ll be sure to pass on your kind words. Keeping customers updated and providing peace of mind is exactly what we strive for.
We truly appreciate your support and are always here if you need anything in the future.
Kind Regards
Emily
Customer Service & Sales Manager
Great customer service helped every…
Great customer service helped every step of the way if anything was an issue these guys would resolve it top tier communication great service all round from start to finish 👏
12. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Total Fishing-tackle
Hi Kiera,
Thank you so much for the brilliant feedback!
We’re really pleased to hear you felt supported every step of the way. Clear communication and resolving any issues quickly are exactly what we aim for, so it’s great to know that came across from start to finish.
We truly appreciate your kind words and support — it means a lot to the whole team. If you ever need anything, we’re always here to help 👏
Kind Regards
Emily
Customer Service & Sales Manager
Reliable and great customer service
Reliable and great customer service
11. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Total Fishing-tackle
Hi Darren,
Thank you so much for your kind words! We’re really pleased you found us reliable and enjoyed our customer service — that’s exactly what we strive for. We truly appreciate your support!
Kind Regards
Emily
Customer Service & Sales Manager
Highly recommended
Went to the burners hall store today for some new rods . Very helpful staff super friendly . Happy to spend my hard earned at this store . Thanks again
8. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Total Fishing-tackle
Hello,
Thank you so much for the kind review! We’re really glad to hear you had a great experience in our Burners Hall store and that the team could help you find the right rods. We truly appreciate you choosing to spend your hard-earned money with us and look forward to seeing you again soon. 🎣
Kind Regards
Emily
Customer Service & Sales Manager
I’ve ordered a couple of items from TFT…
I’ve ordered a couple of items from TFT and their service is excellent. Very friendly on the phone, always willing to help and advice. When items arrive they are well packed and always arrive on time. Would recommend to anyone. Thank you TFT
7. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Total Fishing-tackle
Hi Paul,
Thank you very much for the lovely feedback! We’re really pleased to hear you’ve had such a positive experience with us, from the phone support through to delivery. It means a lot that you’d recommend us, and we truly appreciate your support. Thanks again from all of us at TFT!
Kind Regards
Emily
Customer Service & Sales Manager
EXCELLENT SERVICE KEPT ME INFORMED FROM…
EXCELLENT SERVICE KEPT ME INFORMED FROM START TO FINISH
CUSTOMER SERVICE IS SECOND TO NONE DEFINITELY 5 STAR 🌟
2. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Total Fishing-tackle
Hi Lee,
Thank you for the fantastic feedback! We’re delighted to hear you were kept informed throughout and that our customer service met your expectations. Your 5-star review really means a lot to the whole team — thanks again for your support! ⭐️
Kind Regards
Emily
Customer Service & Sales Manager
Excellent company/excellent staff
Excellent company, and excellent staff, everyone I’ve ever had the pleasure to deal with has been very efficient, with the xtra added to my account most things get delivered next day or a couple of days, this is why I prefer to use this company
5. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Total Fishing-tackle
Hi Dave,
Thank you for the great review! We really appreciate your kind words about the team and are pleased to hear the extra service on your account has made such a difference with deliveries. Your continued support means a lot to us, and we’re glad to be your company of choice. Thanks again!
Kind Regards
Emily
Customer Service & Sales Manager
Antwort von Total Fishing-tackle
Hi Darren,
Thank you for your 5* rating and kind words!
Kind Regards
Emily
Customer Service & Sales Manager
Great experience
Where do you start ,shopping was a great experience,dealing with the shop was easy , the website was layed out extremely well, and easy to navigate, payments were easy , communication was top notch, as I said a joy to shop, wish I was nearer to actually go into the shop, so big thanks and will tell others about your shop, highly recommend this company thanks again
30. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Total Fishing-tackle
Hello,
Thank you so much for taking the time to leave us such lovely feedback. We’re really pleased to hear that you enjoyed shopping with us and found the website easy to use, the communication helpful, and the overall experience a positive one.
It genuinely means a lot to us to receive feedback like this, and we really appreciate you recommending us to others. Hopefully we’ll get to welcome you into the shop in person one day—but until then, we’re always happy to help online.
Thanks again for your support and kind words.
Kind Regards
Emily
Customer Service & Sales Manager
Excellent service and advice
Excellent service and advice, I have no hesitation in recommending them to my fishing buddies. And the good thing is you are not paying a premium price for the service; in fact, they were the most competitive
29. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Total Fishing-tackle
Hi Richard,
Thanks so much for the kind words! We really appreciate you taking the time to leave a review and recommend us to your fishing buddies. Our goal is always to give honest advice, great service, and competitive pricing, so it’s awesome to hear that came through. Tight lines, and we look forward to seeing you again soon! 🎣
Kind Regards
Emily
Customer Service & Sales Manager
Impressive outfit…
I have been really impressed with the communication you get from Total. They respond very quickly and are always trying to help.Add that to very competative pricing and quick delivery and you dont get much better.
30. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Total Fishing-tackle
Hi Allan,
Thanks for the great feedback! We’re really glad to hear you’ve been impressed with our communication, pricing, and delivery. Helping our customers quickly and keeping things competitive is what we aim for every day. We really appreciate your support!
Kind Regards
Emily
Customer Service & Sales Manager
Amazing shop & the customer service is…
Amazing shop & the customer service is Excellent. Bought 3 rods & kindly requested the rods to be inspected for guide positions as they are a factory build. All 3 are perfect & thorough communication throughout.
I’ve emailed them a few times this year & they always respond clearly & in good time……… the best bit is the price, some of the best discounts in the country.
29. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Total Fishing-tackle
Hi Chris.
Thanks so much for the fantastic review! We’re really glad to hear you were happy with the rod checks, communication, and overall service. Taking the time to make sure gear is spot-on before it leaves us is something we take a lot of pride in. And of course, we’ll keep doing our best to offer some of the most competitive pricing around. Thanks again for the support—we really appreciate it! 🎣
Kind Regards
Emily
Customer Service & Sales Manager
Antwort von Total Fishing-tackle
Hi Rui,
Thanks for the great feedback! We’re glad you found our responses quick and on point. We really appreciate your support and look forward to helping you again soon! 🎣
Kind Regards
Emily
Customer Service & Sales Manager
Had the wrong bedchair turn up due to…
Had the wrong bedchair turn up due to the website I messaged luke on WhatsApp within 24hr he had the correct bedchair ordered for next day delivery and sent my old one back for re fund.
Fanatic service thanks again
29. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Total Fishing-tackle
Hi Joe.
Thanks so much for sharing your experience! We’re glad we could sort the mix-up quickly and get the right bedchair to you. We really appreciate your kind words and your support—tight lines and happy fishing! 🎣
Kind Regards
Emily
Customer Service & Sales Manager
Don't let this one get away
I try and use local companies in county who aren't part of a nationwide chain to boost local businesses. Total fishing tackle are my go to for larger items of tackle such as rods, reels, luggage, nets and trolleys as not only are they based in Essex, they are a great company. They have a large selection of items on line which are competitively priced as well as discounted items. They have even offered price match on certain items which are cheaper elsewhere, such as poles. They are reliable, have great customer service and delivery. I ordered a guru A class pellet waggler rod and digital fish counter,both discounted, but the matching method feeder rod was shown out of stock. I checked ebay and one left from Tft so guess they keep ebay items separate. Ordered this too as price lowered . Free delivery meant both arrived in 3 days, which suits me and delivery agent gave short delivery window which made sure I was home. Great, friendly, value for money, professional and efficient seller
29. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Total Fishing-tackle
Hi Paul,
Thanks so much for your fantastic review! We really appreciate you supporting a local business and taking the time to share your experience. It’s great to hear you were happy with our stock selection, pricing, price matching, and fast delivery. We pride ourselves on friendly, reliable service, so we’re thrilled it came through. Thanks again for choosing Total Fishing Tackle—we really appreciate your support! 🎣
Kind Regards
Emily
Customer Service & Sales Manager
Long term review of Total Fishing…
Long term review of Total Fishing Tackle.
Ordered lots of tackle from this company over a number of years and have always had great service at really competitive prices.
28. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Total Fishing-tackle
Hi Nicholas,
Thanks so much for your long-term support and kind words! We’re thrilled to hear you’ve consistently had great service and competitive prices over the years. We really appreciate your loyalty and look forward to helping with your tackle needs for many more years to come! 🎣
Kind Regards
Emily
Customer Service & Sales Manager
Amazing service start to finish
Best mail order by a mile. Amazing service from start to finish, great coms, product amazing and at a fantastic price can’t recommend enough
26. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Total Fishing-tackle
Hi Scott,
Thank you so much for the fantastic review! We’re really pleased to hear you were happy with the service from start to finish, along with the communication, product, and pricing. Your recommendation means a lot to us — thanks again for your support! 🎣
Kind Regards
Emily
Customer Service & Sales Manager
Superb customer service and best prices.
23. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Total Fishing-tackle
Hi Paul,
Thank you very much for the great feedback! We’re really pleased to hear you’re happy with both our service and pricing. We appreciate your support and look forward to seeing you again soon. 🎣
Kind Regards
Emily
Customer Service & Sales Manager
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