Toomey Motor Group Bewertungen 

Great service, quick and efficient. Ellie and Mia helped from start to finish! Thank you!

Had my service and MOT done here. Time went by quickly as I was also able to work conveniently in their office. Sofia and Amber were very kind and gave me a breakdown of what was done and the extra benefits I had after the service. Would highly recommend.

Kona in for 1st service yesterday, was waiting for it, booked it in with Sofia and as usual was very pleasant and told me what was going to happen and how long it would be, she kept me informed all the way through the service. Excellent service

Thanks for a pleasant experience for my service and especially Sarah on reception.
Roger Perham

Sarah, have a first class service

Great experience today. Second time here to service my car and have MOT done. Place is clean and organised - Sofia, the Service Advisor was kind, friendly, professional and very easy to work with. Will highly recommend this dealership.

Ellie was fantastic today while I had my service done. Very well done

I recently bought an MG and had the pleasure of dealing with Sam. He was absolutely amazing from start to finish and made the whole experience so easy and enjoyable. He was friendly, helpful, professional and went above and beyond to make sure everything was perfect.

I’m absolutely delighted with the car — it’s amazing and I’m so happy with my purchase! A huge thank you to Sam for making everything so straightforward and stress-free. I would definitely recommend him and the team to anyone looking to buy a car. 😊🚗 Gemma Johnson

Big thank you to Mia again 2nd time dealing with Mia very professional, you need to give this young lady a promotion!!!!!

Online booking system that is NOT an online booking system. You choose your date and then get a message implying that your booking made and simply awaiting confirmation, but no confirmation comes. You can't call to confirm because they don't answer the phone (30 mins on hold more than. once) and no message to the contrary arrives so one assumes that the booking made online stands.
But, when you get there they have no record of any booking and are generally clueless. They're nice enough and you cannot fault the customer service but the booking system is infuriating and they express no concern about this "booking" system

I can’t seem to respond to the comment on my previous review.

But , my vehicle is booked in for the 17th of September ( not 16th) as that was the first date was I given in July with or without a courtesy car.

You could have accommodated the vehicle sooner if you would accept it via recovery vehicle so it was kept on site ready for the appointment date. It may not have been seen any earlier but would have been there if something came up. The recovery is being arranged and paid for by Peugeot care but Toomey’s will not accept the car any sooner then 24 hours before the appointment.

So I have had months of paying for a car I cannot use , ridiculous appointment dates from Toomey’s , refused being allowed to recover the car earlier to the site and now have to try and get time off work mid week to be available for the recovery vehicle a day before.

So thanks very much.

Don’t believe the response from Toomey’s as they could have helped more than they have.
(I’m sure this does not apply to every member of staff within the whole of Toomey’s) this applies to Toomey’s Southend

First time using Toomey Southend to service my MG. Excellent and friendly service from Sarah. Very pleased I went there.

Great customer service by Mia took me in with welcoming smile and made me comfortable as a customer.
Tea coffee bar needs refilling but thats minor, was informed possibly 2 hrs service but was done in an hour and 15 mins.
All in all great service.

Bought a Hyundai Tucson from Toomey, Southend earlier this week. We had met with Bradley Isaac the previous week and had decided on the age/mileage etc. Bradley was brilliant in explaining the options and add ons with the vehicle and we were very satisfied with his level of service. After we had driven the car away he contacted us a few days later for a follow up conversation. All in all a very good purchase experience made all the easier by Bradley.

Brilliant service great staff wonderful customer service. Very friendly and efficient kept me informed of times and progress on my vehicle. Many thanks very satisfied

online booking process does not reflect availability of appointments. although attempting to book a month in advance received an email advising that first appointment would be another five weeks.

Mia was very helpful and kept me informed.
Thank you

Had car service. Quick easy and helpful. Ellie was brilliant and very helpful.

I booked my car in at Toomey Motor Group Southend for a service and an infotainment system update. The service was completed as expected, but unfortunately the update couldn’t be done due to connection problems. I now need to return for the update, which isn’t ideal and adds extra time and inconvenience.
However, I want to highlight Sarah, who greeted me when I arrived. She was very polite, professional, and made the check‑in process smooth. Her approach definitely improved the overall experience.
A good level of customer care, but the technical issue meant the visit didn’t fully meet expectations.