Timpson Bewertungen 9'997

I went to see if my bag, handbag and boots could be fixed. "Tinkerbell" fixed the bags immediately for nothing and explained why my boots were beyond repair...

Disappoinrted to be charged £51 for a remote control to activate a garage door.
An item I could have picked up on Amazon for £10.
Made me feel like a fool.
Consumers make sure you do your homework.

I took my jacket in for a zip repair, and when returned both cuff tabs had snapped off. Had to chase customer services to get a response. Now in for them to repair again for over a month and heard nothing.

Horrible quality and way too expensive for a plain dogs tag. Only bought it as online wouldve taken few days to arrive .
The engraving is fading away not even in 2 weeks time 😤😤 and costs double the price online .
Do not recommend!!!!

Timpson at Sainsbury's east sussex, a gentleman named rob, I took a pair of boots that I'm very fond of, they needed resoling the sole was wearing thin, he said he wasn't sure if the soles would take because the existing sole has to be made level but he would give it a go I agreed on the understanding it might not work, guess what he succeeded, am so happy with his work, he is a polite courteous man and it's clear he enjoys his job I wrote this in hope timpsons will see this and give rob the reckonition he deserves thank you rob

Prices well overpriced. Visited my Asda timpsons and asked price first. I thought he said £4. 95 so said yes. Wasn't until checked my receipt and saw price of £24.95. I. Returned to see if error and he said no that was price. I really would Never have paid that. Im a pensioner and struggling now like most people. No matter what I would never have agreed to pay £24.95. You are ripping customers off with prices like that. Spoken to lots of people now who have said same.

Sherman from the Wembley branch is an absolute superstar. Professional high quality work, I dropped a pair of my Crockett & Jones shoes to him and the finish on them is just as good as when it left the C&J store when I fist bought them. Accurate delivery times too, delivered within the timeframe he stated which was perfect because I was travelling

I would rate less if possible. I sent my slightly muddy wedding dress in for dry cleaning and due to improper care, they have returned my dress damp allowing for mould to grow which can't be removed, ruining something incredibly special to me. I stupidly trusted that professional dry cleaners wouldn't do something like that and would provide reasonable care to my garment so didn't check my dress thoroughly and regularly to make sure it was in good condition once I had collected it. Once I realised after only 5 months (during this time it stayed in the garment bag and was stored in perfect conditions) I returned the dress to them to be fixed, and they won't do this or provide compensation. I wish I had never sent it to them for dry cleaning. Avoid at all costs!

Called into The Morrisons branch Kendal needung a broken clasp on invictus watch .Gareth took the time to look onthe internet for me . I ordered it took to Market place kendal Aiden replaced it fo me thanks for your time and effort .10/10

Ellis helped my a great deal with getting some photo prints done as I kept getting it wrong. He was very patient as I got in a muddle and put it right for me , Great staff ! Thank you . Happy customer

what a rip off tried to charge £24.99. for a battery fir a £5.00 watch. dont go to timsons in swansea market.

Simple right? I have a car, it needs a new key, a 2020 Golf, not difficult, I need one and Timpsons supply and programme them for you, it's a common problem with an easy local and handy solution. But no, I have been into the Timpsons (Darlington, Sainsburys branch) personally, on three separate occasions with the car (and the key!) to order/arrange for a replacement to be supplied and programmed. There is a mysterious character, a member of staff who works there whom I've never met, his name begins with the letter 'J' and apparently he's the 'key guy', only him, no one else does it. He's hard to track down; days off (fair enough), on holiday (we all
need one) and just 'not in'. Details of what I need left on the three separate occasions (over a month long period). I made specific trips to organise the key replacement and not a single telephone call back, email or any contact or 'service'. I wanted a key and hoped to give the business (£183) to my local Timpsons as supporting local outlets is important. But I've now sacked that idea and I won't be bothering with them for anything in the future. If you need a car key, get someone who is bothered to help you as Timpsons clearly are not!

DJ Paul provided me with a great customer service he is real gentleman and helped me to find my lost mobile phone
Thanks DJ Paul you are super hero

I took my recently bought and worn twice Birkenatock dupes to Timpson in Chapelfield, Norwich for better quality and longer lasting replacement soles. Rob did an excellent job the new soles are brilliant quality and will last. Good value for money and an excellent service. Thanks Rob. My shoes will last me much longer and they look great. 😀

The company fully addressed my issues after a delivery didn’t turn up and gave me excellent customer service. Having experienced their prompt and thorough follow up, I would definitely return to them in the future.

Brad from Thurmaston Asda gave a great service. I wanted to change battery in my old watch. Brad treats customers as people and very engaging.

I twice went in to Timpsons at Sainsburys Rustington, West Sussex, with a receipt, 3 years old, for a Lifetime Battery and the watch it pertained to - I had kept the two faithfully together as the watch was not worn but kept on a mantelpiece. The watch needed to have the battery replaced as it was no longer working.
On my first visit the female assistant informed me, very abruptly, that i needed the 'red card' that 'would have been issued' with the receipt. I went home, could not find any red card, but the receipt clearly showed it was for a 'Lifetime Battery' and i had, as i say, kept the receipt carefully, with the watch, for over 3 years...
I went back and explained this, to the male assistant. Like the first assistant had been, he was curt to the point of rudeness, saying that without the 'red card', despite the receipt i had it would cost me another £24 and he 'could then fit a lifetime battery' for me. Thus, effectively, the staff there are accusing me of lying about the watch being the one that is guaranteed - I could have assured them i was not, but neither of them would brook any sort of conversation with me.
I strongly suggest that these people, unless Timpson is proud of their behaviour, could do with some training in customer service.

My thanks to Vicky Smith at Timpson Customer Care for contacting me and sorting this issue out so promptly. The only thing i would say is I will go to a different branch of Timpson in the future!

Much needed replacement zip for my favourite long winter padded coat provided by Timpson's expert seamstress.

Delighted with the friendly reliable service at my local Morrison's supermarket.

A new outlet opened recently in Wombourne West Midlands on the local Sainsburys car park.We decided to try them as had a few items we needed i.e shoes reheeling,watch repair etc.The young man Tim who works there is excellent 👌 very professional very polite and friendly really knows his job.We have been so pleased with the quality and customer service and there is such a variety of services available it’s such a help to us as it’s local and reasonable prices for everything.Highly recommend this place.

AVOID DRY CLEANING!!!

My brand‑new white jacket was returned to me in a ruined condition following the dry‑cleaning service provided by this company. Can’t believe I paid for a service that clearly failed to meet basic standards. My jacket had zero marks on it, it needed just a freshen up so I took it to the Livingston store. After collecting my jacket I noticed the back had a huge stain on it, so I went back down where the sales assistant confirmed there had been no marks when I handed it into them, this was then sent back to be cleaned again. When I collected the second time, the first mark they caused had been removed only to be replaced with a different mark and the jacket no longer bright white, more like a dull washed too many times white jacket with bobbles all over. Contacted the store who advised to go straight to customer service which I did. They did respond to me on the Monday to say they had my complaint and would be in touch, a week later and multiple emails sent to the dry-cleaning manager (as stated on her email signature) no further response. I find it astonishing that they first ruin a brand new jacket, but to then just not respond is beyond unacceptable. I will be looking to take this matter further.