Timpson Bewertungen 9'995

The guy in the Sainsbury’s car park, Aylesbury was extremely helpful and friendly when I visited for a passport photo.

Fantastic service at Timpson, located within Morrisons Store at Gyle Shopping Centre. Ryan and Joe were super efficient, extremely helpful and provided comprehensive information in terms of a watch repair. Would definitely recommend a visit and I wouldn't hesitate to shop there again.

Made a special trip to the Kilmarnock branch to get some work done.
The shop worker said, sorry don't know how to help you as I've just started.
What a waist of my time.
Won't be back

Bought four dog and cat name/phone tags last year and due to the poor quality of the engraving have had the info totally erased thru wear and tear. I believe i paid £13 for the dog tags. Overpriced and poor quality.

I went in Timpson in Church Square Arcade in St Helens. I took a watch in to have some links taken out of the bracelet. Pete had patience as I could see him struggling to put it back together. In the end Pete suggested a leather strap, I agreed and a strap was fitted with no problem. Please commend Pete for his excellent customer service.

I couldn’t be more delighted with Phil and Ben the Winchester Timpson’s men for resoling and reheeling my beloved Italian leather shoes I bought on the Amalfi coast I can’t be parted from 💕. They mended them so expertly with such a friendly and speedy service, a smile and a shoe shine too. A credit to Timpson and the retail sector 🙌. Brightened my weekend. Huge thank you 🙏🙏🙏

Gentleman serving in the Nantwich Sainsbury’s was generally miserable . Left 2 expensive watches for a battery change and said it would take 90 minutes. When we returned to collect them he hadn’t even bothered to set the time and date on the watches which wasn’t a difficult job. If it wasn’t for the lifetime battery warranty I wouldn’t bother returning. Poor customer service.

The man in the shop was generally miserable and not very welcoming. Batteries changed in 2 expensive watches and he couldn’t be bothered to set the time or date. Didn’t appear to be overly busy. If it wasn’t for the lifetime battery warranty I probably wouldn’t return. Timpsons is really going downhill these days.
Timpsons Nantwich

I popped into Timpsons in Ventura Park Tamworth just before it was about to close for the day as the heel of one of boots had come off and I wanted them for my holiday the next day. Jason very kindly repaired them for me and I was extremely grateful.

I went to Timpson in pinner Tesco to cut a patio door lock key on 2 April. Unfortunately the key did not work - so I went in again today 3 April to have the key re cut. The person behind the counter seemed bored and uninterested. She asked if the key went into the lock which it did. In any event she cut me another key but you could tell she just wasn't interested. When I asked what I should do if this second key did not work her response was - come and get a refund. I did not expect such poor service from Timpson - what was more unexpected was the completely negative attitude of your shop agent. I will be going again this time to get a refund and I do not plan on using Timpson Tesco pinner again.

Edit for timpson
Don't worry, I wasn't over charged as I picked my items back up and walked out, customer lost forever, I'll be passing this attitude over to anyone I know regarding timpsons

Dropped into this branch to take two watches for a battery replacement, both are pop off and replace, very simple, done myself before
told it would take 5 minutes, was about to walk out and leave and I said so how much? the reply.....
Errr that's will be £25 per watch!

What an absolute joke! the local jewelry store is £15 for both,
Clearly timsons what to rip people off! ill avoid in the future

I took a pair of Dune black ankle boots in for the bottom of the heels to be replaced. A simple job. The boots were scratched in two separate places and now look scruffy. Very disappointed. Caused by carelessness. I also wrote a review where Timpson ruined a jacket of mine during their dry cleaning service.

Very fast service

I was silly and asked for 2 copies of two keys without checking the price. £50 !
No prices displayed in the shop. Rip off. I could have ordered them online for £5.50 each.

Had some boots resoled from them. Had to take back to repair as side of resole had come away from boots. 1 month later boots were taken back again as they have completely come away from boots after they had repaired them.
That was the 1st of Feb and are still waiting for repairs to be done properly. Every week it is the same excuse.
No parts
2 to 3 week back log it is strange that the back log seems to get longer and longer every time.
I am getting the impression that they don't want to correct their mistakes.
Absolutely disgusted.

I would recommend you use somebody else because they can't cope with their workload and the workmanship is poor

I have been to the Twickenham Tesco branch of Timpson on two occasions now and both times I have had a fantastic experience, all thanks to Wendy. A fantastic employee, does not wast time while also advising on the best possible service to provide.
Watches is her main forté and will easily be able to tell you what battery you need and whether the watch needs a service.
On this occasion, she cut me a new key and was super efficient in doing so. Keep it up Wendy, thanks again!

Regards, Lee

Once again I have experienced dissatisfaction with the service at Timsons. A part of my watch which they repaired did not work after about 14 months (guarantee was for one year but I had been told that it should last 15 years)
After some discussion they agreed to replace it but now just under two years the part is again broken , the part costs about £120.
I have emailed them twice and they have failed to respond so I think all should be wary of their service as this is a totally unsatisfactory customer service for a reputable company??

The manager and all the staff were very helpful, and went out of their way to help me resize my wedding ring. Thank you so much.

Over £19 to change a car fob battery.... Ridiculous. I youtubed and did it myself in less than 20 seconds... Get real and stop taking pricing liberties.... I know you need to earn a wage. If you had said £5 I would have gone with that... But over£19 for a 20 second job.... Muck off

I went to see if my bag, handbag and boots could be fixed. "Tinkerbell" fixed the bags immediately for nothing and explained why my boots were beyond repair...