Fish arrived alive but did not seem happy, the water they were in was dirty and seemed like such a small amount for the amount of fish. I have ordered from other companies where the fish arrive sooner... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Fish arrived alive!! Didn't take too long to get the package, he was a bit smaller than I expected, but he happened to be big enough to survive in the tank with bigger tank-mates.
Unternehmen hat geantwortet
5 more African Cichlids purchased to cut down on aggression. Beautiful and colorful haps and one mbuna. Great selection and fast shipping with careful packaging. Happy tank mates now. Very pleased wi... Mehr ansehen
Unternehmen hat geantwortet
Valerie was terrific . Communication during heavy cold snow storms delayed delivery . She went out of her way by calling me to assure me as soon as able they will deliver fish. Fish arrived all... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
The iFISH Store provides one of the widest selections of freshwater aquarium and pond fish available online today. We have been providing freshwater fish to aquarium and pond enthusiasts for over 20 years. Here's what you can expect from The iFISH Store: High Quality Fish / Low Pricing / Fast, Low Cost Shipping / Superior Customer Service Following quarantine, all shipments are sent via FedEx Overnight at a flat rate on all orders regardless of size. Interested in something you don't see in our store? Contact us at info@theifishstore.com or 516.524.6423 and just ask!
Live Arrival Guarantee
We follow stringent pre-shipment quarantine, packaging and Overnite Shipment procedures to guarantee live arrival of your fish.
In the unlikely event that you receive a perished fish, do not worry. You can choose to receive a refund or receive a credit on your next order.
Kontaktinformationen
130-27 92nd Avenue, 11418, Richmond Hill, Vereinigte Staaten
- 516.524.6423
- info@theifishstore.com
- www.theifishstore.com
4.6
Hervorragend
5029 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Job Well Done!…
Fish arrived secured and well packaged and in a timely manner . The fish appeared healthy upon arrival and are currently displaying a healthy state.
Would definitely order again from this fish store.
12. Oktober 2025
Antwort von The iFISH Store
Hi Marilyn;
Thanks so much for your kind words and for coming back to order with us again! We’re happy to hear your Cichlids and Tetras arrived safe, healthy, and on time. It’s always great to know they’re thriving in their new home — we’re here to help when you’re ready to stock your tank again!
Great experience
Great experience, ordered fish on Sunday and they arrived on Tuesday, all are healthy and happy fish 3 weeks later
13. Oktober 2025
Antwort von The iFISH Store
Hi Robin;
That’s awesome to hear! We’re so glad your Cichlids are healthy and happy three weeks in. Thanks for giving us a try and for sharing your experience — we really appreciate it and hope to see you back again in the future!
The best and fastest communication I…
The best and fastest communication I ever had ordering online. 100% happy with the product and packaging.
Thank you
13. Oktober 2025
Antwort von The iFISH Store
Hi Charles;
Thank you so much for your great review! We’re glad to hear that you’re 100% happy with your new Cichlids and that our communication and packaging made the experience a good one. We really appreciate you as a returning customer and look forward to helping you grow your tank again soon!
Great to know that they quarantine the…
Great to know that they quarantine the fish for you, and I’m super pleased with the conditions of how my fish my packed and shipped. My Red Tail Catfish came and he is super active and healthy!
13. Oktober 2025
Antwort von The iFISH Store
Hi Brandon:
Thanks so much for the awesome review! We’re really happy to hear your Red Tail Catfish showed up healthy, active, and ready to swim. We put a lot of care into quarantining and packing every fish, so it’s great to know you noticed. Enjoy your new addition to your tank!
Nice fish and fast shipping
8. Oktober 2025
Antwort von The iFISH Store
Hi Chris;
We’re grateful for your repeat business! Thrilled the fish look great and arrived quickly. If you need anything at all, we’re here to help.
Fast shipping, healthy fish
Fast shipping, packaged very well, all fish came in very healthy and are enjoying their new home. Fair and competitive pricing compared to other online fish sale sites and a lot of variety to chose from
6. Oktober 2025
Antwort von The iFISH Store
Hi Nicholas;
Thank you so much for your thoughtful review! We’re thrilled to hear your first experience with us was a great one and that your Discus arrived healthy and happy. We really appreciate you noticing the care we put into our packaging and pricing—welcome to The iFISH Store family!
Needed a common pleco to help keep the…
Needed a common pleco to help keep the tank clean, couldn't for the life of me find one locally. Shipping was fast and are tank was sparkling clean overnight. Would recommend and would buy from seller again. Thanks!
6. Oktober 2025
Antwort von The iFISH Store
Hi Rick;
We love hearing this—thank you! Those plecos really do their job fast. So glad yours arrived safely and got right to work. Thanks for choosing The iFISH Store!
Great communication
Great communication. Great prices. Extremely high quality Cichlids. Much better than any of my locale fish stores. Will order again soon.
6. Oktober 2025
Antwort von The iFISH Store
Hi Tino;
We really appreciate the great feedback! So glad you’re loving your cichlids and that our communication and pricing hit the mark. Thanks for giving us a try—we’ll be ready for your next order!
Everything was great
Everything was great. Beautiful fish. Packed well and arrived alive.
6. Oktober 2025
Antwort von The iFISH Store
Hi Robert:
Thanks for the kind words and for being a repeat customer! We’re happy your fish arrived safe and sound. Enjoy your new additions!
Great store owned and operated by GREAT…
Great store owned and operated by GREAT PEOPLE!!
30. September 2025
Antwort von The iFISH Store
Hi Peter;
Thank you so much for your kind words and continued business! We truly appreciate you being part of our iFISH family and it means a lot to hear that our efforts make a difference. We’ll keep working hard to live up to that “great people” reputation!
Antwort von The iFISH Store
Hi Tommy;
Thanks for the 5 stars! Great to hear your Discus are healthy, eating, and loving their new tank. Enjoy them!
Antwort von The iFISH Store
Hi Carlito;
Thank you so much! We really appreciate your kind words and continued support. It means a lot to know you trust us and our team—we’re always happy to help however we can!
iFish Store is a great place for get your fish
This is a great place for your fish. They arrived fast and healthy. Excellent customer service in responding to questions. Will buy from here in the future and will recommend to others.
22. September 2025
Antwort von The iFISH Store
Hi Saul;
Thanks so much for the awesome feedback and for coming back to us! We’re really happy to hear your fish arrived healthy and that our team could help out. Can’t wait to help you again next time—and we appreciate the recommendations!
I will like to give more stars just for…
I will like to give more stars just for one little detail about what the fish was feeding before was sent it .My two fish disc refusing to eat one is just starting to eat and getting a nice orange color the second one still yellow and hide the entire day barely piking something I have the feeling is gonna die.
22. September 2025
Antwort von The iFISH Store
Hi Juan;
Thanks so much for your feedback and for taking such good care of your new Discus! We’re glad to hear one of them is starting to eat and show some nice color. It can sometimes take a little time for Discus to fully settle in after shipping—they’re sensitive fish and may go off food or hide until they feel comfortable in their new surroundings.
We typically feed a mix of high-protein flakes and pellets, along with frozen foods, so offering something similar (like frozen bloodworms or brine shrimp) can help encourage them to eat.
If the second one still isn’t improving, please reach out to us directly with some details and photos—we’ll be happy to help you troubleshoot and make sure everything’s on track.
Thanks again for sharing your experience!
Antwort von The iFISH Store
Hi Linda;
Thank you so much! We’re glad to hear you’re happy with your fish. We really appreciate your support and look forward to sending you more beautiful fish in the future!
I order 3 Discus fishes and none of…
I order 3 Discus fishes and none of them was what I order. I order a red discus 2” and got a yellow one less than 2 inches and order 2 blue discusses that should have been 3-4 inches and they where less then 2. Totally dissatisfied.
22. September 2025
Antwort von The iFISH Store
Hi Anthony;
We’re really sorry to hear that your order didn’t meet your expectations. That’s definitely not the experience we want for our customers. Please reach out to us directly at info@theifishstore.com and we’ll be happy to work on this with you.
Great fish great service!
24. September 2025
Antwort von The iFISH Store
Hi Anthony;
Thanks so much! Glad to hear you’re happy with the fish and service. Always great having you back with us!
The fish are doing great
22. September 2025
Antwort von The iFISH Store
Hi Larry;
Glad to hear your Catfish are thriving! Thanks for the review and happy fishkeeping!
Antwort von The iFISH Store
Thanks for the 5-stars, Linda! Enjoy your newest additions to your tank!
Seven of my ten discus survived…
I ordered the mixed Discus ten pack. Absolutely beautiful creatures.
21. September 2025
Antwort von The iFISH Store
Hi David;
We’re sorry to hear that a few of your discus didn’t make it, but we’re really glad to know the others are thriving now. Shipping can be stressful for discus since they’re more sensitive than most tropical fish, and sometimes a few just don’t bounce back as quickly even when everything’s done right.
We truly appreciate you sharing your experience and taking the time to nurse the others back to health—it sounds like they’re in great hands now. If anything like this ever happens again, please don’t hesitate to reach out right away so we can help assess what might have gone wrong and make it right.
Thanks again for your feedback and for caring so much about your fish!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.