Fish arrived alive!! Didn't take too long to get the package, he was a bit smaller than I expected, but he happened to be big enough to survive in the tank with bigger tank-mates.
Unternehmen hat geantwortet
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Das sagen Bewerter
Fish shipped within 48hrs, delivery however was another issue. FedEx showed a delivery time of between 10:45 and 2:45, actual delivery time was 7:03. Luckily they were packed well, as the heat packs w... Mehr ansehen
Unternehmen hat geantwortet
5 more African Cichlids purchased to cut down on aggression. Beautiful and colorful haps and one mbuna. Great selection and fast shipping with careful packaging. Happy tank mates now. Very pleased wi... Mehr ansehen
Unternehmen hat geantwortet
Service was very good fish themselves where nice ones and three not so healthy so those three died other than the customer service was great
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
The iFISH Store provides one of the widest selections of freshwater aquarium and pond fish available online today. We have been providing freshwater fish to aquarium and pond enthusiasts for over 20 years. Here's what you can expect from The iFISH Store: High Quality Fish / Low Pricing / Fast, Low Cost Shipping / Superior Customer Service Following quarantine, all shipments are sent via FedEx Overnight at a flat rate on all orders regardless of size. Interested in something you don't see in our store? Contact us at info@theifishstore.com or 516.524.6423 and just ask!
Live Arrival Guarantee
We follow stringent pre-shipment quarantine, packaging and Overnite Shipment procedures to guarantee live arrival of your fish.
In the unlikely event that you receive a perished fish, do not worry. You can choose to receive a refund or receive a credit on your next order.
Kontaktinformationen
130-27 92nd Avenue, 11418, Richmond Hill, Vereinigte Staaten
- 516.524.6423
- info@theifishstore.com
- www.theifishstore.com
4.6
Hervorragend
5028 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Great Customer Service
Quick response with problem with getting the wrong fish.
Very knowledgeable staff.
Got an instant refund!
Would not hesitate to order again from the Ifish Store!
27. Oktober 2025
Antwort von The iFISH Store
Hi Robert;
Thanks so much for the awesome review! Glad we could jump in and fix the mix-up quickly for you. Our team’s always here to help, and we appreciate you giving us a try. Hope we can help you stock your aquarium again in the future!
Thanks for the fish
Thanks for the fish. They are great and doing well. Will definitely order again. 💯
3. November 2025
Antwort von The iFISH Store
Hi Shabazz;
Thank you so much for the review! We’re really happy to hear your discus are thriving!
We really appreciate you giving us a try, and we’ll be here whenever you’re ready for your next order. In the meantime, enjoy your new discus!
Great Busines
i came across a problem with delivery which wasn't they fault byt they was understanding and very patient. ifish is a great store and the staff is even better especially Valerie 👏🏾 thank you so much. I will continue to patronage the business e
27. Oktober 2025
Antwort von The iFISH Store
Hi Cindy;
Thanks so much for the awesome review and for your continued business with us!
We’re really glad we were able to work through the delivery issue with you, and we appreciate your understanding since it was out of our hands. It means a lot to hear your kind words about our team — especially Valerie, we’ll be sure to share this with her.
We look forward to sending you more beautiful fish in the future!
Good assortment!
The assorted 10pk I ordered from them came with a beautiful assortment of Discus.
27. Oktober 2025
Antwort von The iFISH Store
Thanks so much! We’re really glad to hear you were pleased with the assortment you received. Discus are such stunning fish, and we're sure the 10-pack brought a beautiful variety to your tank. We appreciate you as a repeat customer and look forward to helping you stock your tank again in the future!
Antwort von The iFISH Store
Hi Jeff;
Thank you so much for your review and for being such a great customer. We’re really sorry to hear that one of your fish didn’t make it. Based on your email today, we asked for a quick photo so we can take a closer look and help make this right for you.
We truly appreciate you and we’re here to help every step of the way!
Antwort von The iFISH Store
Hi Carl;
Thank you for the awesome feedback and for coming back to order from us again!
We’re really happy to hear everything was great — fish, shipping time, price and overall experience. That’s exactly what we aim for every time.
We truly appreciate your continued support and look forward to sending you more fish in the future!
Fish are healthy and vibrant.
21. Oktober 2025
Antwort von The iFISH Store
Hi Anthony;
Thank you so much for your review!
We’re really happy to hear your fish arrived healthy and vibrant—that’s exactly what we love to hear!
We appreciate you choosing us and hope to send more fish your way in the future.
Fish delivered quickly with no…
Fish delivered quickly with no casualties, ordered multiple times, always satisfied.
20. Oktober 2025
Antwort von The iFISH Store
Hi Greg;
Glad to hear the fish arrived quickly and everyone made it with no issues. Really appreciate your repeat orders — it means a lot.
We’re always here when you’re ready for more fish! In the meantime, happy fishkeeping!
Good healthy fish
Great customer service and good healthy fish. I got a nice beautiful group of discus! I will be a repeat customer for sure.
20. Oktober 2025
Antwort von The iFISH Store
Hi Douglas;
Thank you for the great review! We’re really happy to hear that you’re enjoying your new group of Discus. They’re really a beautiful species, and we’re glad they arrived healthy and looking great!
We appreciate you choosing us and we’d love to help you add to your tank when you’re ready. Thanks again for the kind words and for being a future repeat customer!
Simplified shopping experience and all…
Simplified shopping experience and all around great customer support and quality
20. Oktober 2025
Antwort von The iFISH Store
Hi Gerardo;
Thank you so much for sharing this! We’re really happy to hear the shopping experience felt simple, that you’re happy with our customer support and the quality of your Discus. That’s exactly what we aim for.
If you ever need anything at all or have questions about your tank, we’re always here to help.
Beautiful healthy fish doing great in…
Beautiful healthy fish doing great in my tank
19. Oktober 2025
Antwort von The iFISH Store
Hi Justin;
Thanks for the 5-stars! So glad to hear your new fish are looking great and doing well in their new home.
If you ever need anything or have questions along the way, we’re always here to help. Enjoy your new additions!
Arrived Quickly
Arrived quickly. Well packaged. Excellent communication. Beautiful fish.
4. August 2025
Antwort von The iFISH Store
Hi Lynette;
Thank you so much! We’re really glad everything arrived quickly and safely — and even happier to hear you’re loving the fish.
We always appreciate you coming back to us. If you ever need anything, just let us know!
Antwort von The iFISH Store
Hi James;
Thanks for the 5-stars! We’re really glad to hear your Discus are doing well and showing off their distinctive colors and markings. They’re really beautiful fish to watch grow and settle in. We appreciate you being a returning customer and part of The iFISH Store family!
The first order of koi fish was ok
The first order of koi fish was ok. The next order, butterfly koi was sent out; I am sure that it was because they were out of stork. Because sanke koi
fish does not have long fins or long tails, unless they
are butterfly koi. The order was pass due, so I call
and ask how long it will be before the order will be shipped. You told me you will get right back with me. Then I notice that the order had been shipped.
We both know why the order was shipped out so
fast don't we. First off, the fish don't look anything like the picture on your page, I understand that they
wasn't going look just like the koi fish on your page.
But like I said I was ok with the order. But I must tell the truth about the next order that was shipped out. You shipped out anything that were on hand. And I feel very scammed out of my money. You tried to make me believe that the butterfly koi were regular
koi fish which isn't true.
When comparing regular sanke koi fish to butterfly koi fish, it's important to note that regular sanke koi fish are known for their robust and streamlined bodies, while butterfly fish have long flowing fins that resemble butterfly wings. We can do better.
Mr. Harvey Wells.
14. Oktober 2025
Antwort von The iFISH Store
Hi Mr. Wells,
Thank you for taking the time to share all of this — we truly appreciate you explaining your concerns. We’re very sorry to hear you feel disappointed with your second order, and we definitely want to take a closer look at what you received so we can make this right for you.
Just to clarify, we never substitute fish without confirming with the customer first, so we’d really like to understand exactly what arrived on your end. When you have a moment, could you please send us a clear picture or a short video of the koi you received? That will help us see their fins, body shape, and markings and determine what happened with this shipment.
We absolutely want you to feel confident ordering from us, and your feedback matters. Once we see the photos, we’ll be able to move forward with the best solution.
Thank you again for reaching out, and we look forward to your pictures or video so we can help.
The service was quick and easy
The service was quick and easy. The fish were shipped in a timely manner and arrived in great condition.
13. Oktober 2025
Antwort von The iFISH Store
Hi John;
Thanks so much for your order and kind review! We’re happy to hear your African Cichlids arrived safe and healthy. Enjoy your new additions, and we hope to help you stock your tank again in the future!
MY FIRST TIME ORDERING
MY FIRST TIME ORDERING
I ORDERD 22- 2'' FISH AND ALL OF THEM ARE FULL OF COLOR, ATIVE AND HEALTHY
13. Oktober 2025
Antwort von The iFISH Store
Hi Thomas;
That’s great to hear! We’re so glad your first order went so well and that all your African Cichlids are showing their distinctive colors and are thriving. Thanks so much for giving us a try — we hope to see you back again!
As per usual I received beautiful and…
As per usual I received beautiful and healthy fish. Fish arrived quickly and very carefully packaged. My favorite fish store for sure!🤗❤️
6. Oktober 2025
Antwort von The iFISH Store
Hi Heidi;
Thank you so much! We’re so glad to hear your fish arrived happy and healthy as always. It means a lot that you keep coming back — you’re the best! 🐠💙
Delivery and good prices for my merchandise
The prices was good and delivery was on time! I follow the instructions and it work out fine
13. Oktober 2025
Antwort von The iFISH Store
Hi Donna;
Thanks so much for your review! We’re happy to hear everything went smoothly with your Gouramis and that the instructions helped. Great job getting them settled in — enjoy your new fish!
Excellent seller & quality fish
My fish arrived super fast, healthy, happy,beautiful & hungry. Thank you so much. I'm a repeat customer.
14. Oktober 2025
Antwort von The iFISH Store
Hi Perla;
Thank you so much for the awesome review! We’re so glad your Cichlids arrived fast, healthy, and ready for some food! It means a lot that you’ve come back to order with us again — we truly appreciate your support. Enjoy your beautiful fish!
Job Well Done!…
Fish arrived secured and well packaged and in a timely manner . The fish appeared healthy upon arrival and are currently displaying a healthy state.
Would definitely order again from this fish store.
12. Oktober 2025
Antwort von The iFISH Store
Hi Marilyn;
Thanks so much for your kind words and for coming back to order with us again! We’re happy to hear your Cichlids and Tetras arrived safe, healthy, and on time. It’s always great to know they’re thriving in their new home — we’re here to help when you’re ready to stock your tank again!
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