Use to love this place untill they decided to remove most of the vegetarian options. Walked out last time we went there as only options were sides. Wont go back.
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Das sagen Bewerter
Visited CMK branch in the Theatre District. The table service was very good. Tables were sticky, including the bar. Toilets were disgusting - out of 4 female cubicles, one had the seat on the floor... Mehr ansehen
Today I came to TGI’s Bluewater to celebrate my sons 14th birthday I just want to thank Joanne door, trina and Sofia there service was outstanding thank you lady’s for making my sons birthday lunch a... Mehr ansehen
Tog jättelång tid att få service, dom hade inte köttet vi beställde så fick ta entrecote istället och den var fruktansvärt hård och överstekt. Lika föt tre pers. Dom hade heller inte efterrätten vi be... Mehr ansehen
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Das haben sich andere Leute angesehen
Quick trip to Meadowhall and no time to…
Quick trip to Meadowhall and no time to sit in the restaurant but wanted TGI sesame chicken - problem solved - scan the code on the A board and hey presto 8 minutes later I have my order (very large portion) and a drink for just £12! Super impressed!
TGI disgusting Friday.
Booked a table for 6 at TGI in Cribbs Causeway Bristol. Eventually got seated then waited for our drinks and food order to be taken. Then after a while the drinks arrived, the waitress asked if we wanted glasses for our beer and brought us unwashed Guinness glasses for our cider. When we asked for these to be replaced she looked like I had asked for the world!! After an age (we were waiting to go to the cinema) the food arrived. Part of the order was two sharing chicken plates which quite frankly were disgusting! The chicken was over cooked and covered in some sweet sticky sauce (presumably to hide the chicken), the chicken pasta was dry, the nacho salad was more sad salad than nacho and overall the meal was not of a quality that justified the £170 bill . You really need to get on top of this with some concentrated waitress, service and chef training. Your famous name won't be enough for long and currently you deserve to go out of business. Really really poor, but unfortunately looking at your reviews, you will not do anything about it or even respond to this review.
11 of us there order food at 7:30 for…
11 of us there order food at 7:30 for an hour and 30 mins later for the server to come and say we don’t have any sweet potato fries discrasfull communication then 2 hours later they came and safe we don’t have any chicken wings left we asked for the manager of 3 different workers then 30 mins later she came over and said sorry I didn’t know you wanted me then Evan though we didn’t get half of what we ordered they still charged us for it rubbish Service and rubbish communication between chiefs and waiters!
Booked a table at the Halifax site for…
Booked a table at the Halifax site for a family on Father's Day. Upon arrival we were informed that they had run out of the most popular main meals. A family just leaving said that we would probably have an hour to wait for what food we could order. We decided to leave. Unbelievable that they didn't plan for this and order extra food. Spoilt our plans also.
They got the wrong food 😠 😡 and then…
They got the wrong food 😠 😡 and then they took forever to take our food away and we had to ask them about it food was good
I love this chain, but…
I love this chain, but it needs to do a massive update on the brand, I been going and loving the restaurant since 2006, but almost nothing has changed, a fresh look, an updated menu with more or better selections and more friendly staff will do wonders.
Shocking experience at Leicester Square TGI
Shocking experience!!! Arrived at 20:45 for a pre booked dinner for 12. We waited an hour after ordering, only to receive water and no apology. The management and staff were unorganised and unhelpful. I decided to leave the group before i died of hunger. A poor excuse for a restaurant.
TGI Fridays - Not!
On Wednesday, 5/17/23 was as at a group organization of approx 23 members inthe Woodlands Texas. We Arrived about 12:45pm and restaurant appeared deserted except for our members. Found them in a large room lacking in appeal, seemed minimalistic at best.
Entering the room and attempting to speak with others was at best difficult, as everyone speaking was cacophonous in the room.
There was only one waitress to wait on everyone and when ordered finally it took about 15 minutes to get served for our table and not all were brought at that time.
It took her another 25 minutes to take our orders. Finally our order began arriving taking a while to be served. This was at 2:25 pm.
I had ordered a dozen chicken wings and French fries and my wife ordered a chicken sandwich with fries,
Ethan my order arrived it was served in two small Caste iron frying pans. The chicken wings, albeit very small were piled on several stalks of celery, unappetizing at best. Fries arrived in a similar pan and were barely warm and soggy.
The wings were over cooked and tough, the sauce was minimalistic and lacked flavor only a slight sweetness. The blue cheese dip for the wings had a slight sweetness and barely any blue cheese flavor. It was in a small container not adequate for the serving size ( I had to ask for a second one.)
I asked to speak to the manager and shortly after someone identifying as an assistant manger came to the table. Not sure as he was dressed like a cook with an apron on. Had difficulty understanding him although he did offer to replace the wings I think. I declined as it was late and I had already eaten some and not impresses with them..
At the prices they charged I would have expected better. This is not a place I will be coming back to.
Came to TGI fridays I'm Southampton
Came to TGI fridays I'm Southampton , and had the rest Ribs ever.
Well done all
TGI Fridays in Leeds- Poor experience
We went to TGI Fridays in Leeds Whiterose on coronation day, the overall experience is really poor from the moment we went in…
First of all, we don’t feel welcomed at all, we were taken to a table soon after we arrived by a lady doesn’t seem happy, no normal sort of greeting, we were only told there is no high chair at the time, which we were fine with.
While we were waiting for the food, we noticed 4-5 staff just chatted a long time outside kitchen/ serving window, leaving only 2 staff taking customers to the table or occasionally provide service as being asked.
Later a waitress brought a highchair for us, we were trying to help to give one standard chair back, but she took one without asking us by going the other way round, which seemed very strange and no conversation was made at the time…
When we got our food. I ordered rare steak and my partner ordered medium cooked steak, which turned out to be completely the opposite. We didn’t bother to tell them at that stage any more given the poor service in general.
We used to love TGI Fridays, but it looks like it is time to move on after I saw so many negative comments everywhere else around the country… Very disappointing
Chelmsford branch
Chelmsford branch. Seated at a table for 1. I wanted to order the Wagyu burger and a milkshake. A waiter never came to serve me. I am disgusted at what a waste of time this was. You are losing money and do not know how to run a business. I'll avoid like the plague from now on.
Went to TGI Fridays in North Watford for the first time
Went to TGI Fridays in North Watford to celebrate my birthday with my family so we had a big table. Loved the NY taxi and the motorbike outside the restaurant.
The girl who served us was Maria and she was absolutely brilliant. The food was not great which is why I have given it 4/5 stars but the service we got from Maria was brilliant and I loved the restaurant. Nice and big and easy parking.
They sang happy birthday to me which was a lovely surprise and gave me a cake.
The problem with the food was that the nachos were tasteless as there was no guacamole on them! Then my chilli beef chimichanga had no rice inside it so they brought me a separate bowl of rice. Kids menu was great and we loved our drinks.
I would go back as I really like the restaurant.
Not deserving of even one star
From start to finish, this venue and the meal they served up was an unmitigated disaster.
We were led the whole length of the largely empty restaurant past a broken bannister bedecked with yellow and black 'safety tape' and hung with a message advising customers not to lean on the bannister as it was broken and wouldn't take their weight. Really???
Once seated in the furthest corner, we were handed 4 menu cards all of which were sticky with previously spilt and dried on drink. Yuk!
Both of these issues would fail a health and safety inspection.
The menu selection itself was extremely uninspiring and all four starters and mains that our group ordered left much to be desired. A bewildering conundrum of numbered codes qualified us for a free desert each, as well as 20% off the total bill. Even so, I felt the final bill was still far too expensive for such poor quality food. A member of our party summed the situation up well by describing TGIs as an upmarket, overpriced MacDonald's. We all had to agree.
We were served by two servers, neither of whom seemed able to get things right. Between courses we had exceptionally long waits, and dirty dishes were cleared away from only 3 of our party despite all 4 of us having finished the course. This happened between every single course.
For every course, parts of the ordered dishes were left behind until we asked for them to be served. The bowl of chips that eventually arrived to accompany the Quesadilla choice arrived late and were far too salty to eat. One of our party was served with the wrong dessert, with no accompanying spoon.
We had a 3-course meal with one accompanying drink. The total time we sat at our table was over 3 hours. Far too long for such a simple meal. The wait time between courses was just too long. When we had finished our meal, one of our party gave up waiting for us to be noticed after around half and hour walked over to where the servers were standing to ask for the bill. Even so, the bill was incorrect not once but twice, before we could finally pay and leave the premises.
No, I will definitely never eat at any TGI Fridays ever again. Outstandingly poor in all respects, and not even deserving of one star.
TGI Fridays needs to be updated
TGI Fridays is old school with a ton of history. I wish they would delete their decor and image and go back to more up to date, late night spot, paired with kids welcome during the day.
This review is specific to the Gurnee location. Always hot food. Best service in bar area, we've had a few occassions where service was super slow outside of the bar.
TGIfriday Romford
Went for the first time with my two boys at lunch time. The portions were small, not like the photos on their menu & expensive for what we got. There was one server to all ten tables, taking orders and serving, a girl took one order then left him to it. So service was so slow. He kept forgetting things. My coleslaw tasted off so spoke to the server, he said "Oh yeah thats the vegan mayo the chef uses, customers are always complaining it tastes off!", Errr....Why keep serving it like that then?!. The corndogs were two of them, so tiny. My coleslaw was in a tiny dish, and a small cut off portion of sweetcorn, not even a whole one for the price. My Sons cheesecake he said wasnt nice, small slice and tiniest slither of icecream with it Id ever seen. Toilets werent clean, our table not clean, my youngest Sons new coat he took off and put beside him got sauce on it from the seat already there on it. Had to ask for the bill 3 times over a long period of time as server kept forgetting. We had 1 starter, 2 soft drinks, 3 mains, 2 afters at lunchtime and came to nearly £85.00
Great experience as always
Visited our local branch this weekend. Always a great experience - tasty food in a fun filled atmosphere. We had a few allergies in our group and the server was very reassuring and helped show them all the different options available to them. A positive experience all round and will look forward to returning!
TGI Croydon - poor service
The service was very poor. After being seated we had to ask someone to come and take our order after waiting for more than 15 minutes. The young lady seemed to have an attitude when taking our order and when we asked a question about drinks, her response was rude. When she returned with the drink, it was almost like she slammed it onto the table! We waited over half an hour for the food to arrive and there were several issues with the food. The side of chicken wings was luke warm as was one of the mains. However, the coleslaw was hot! We told another lady about the hot coleslaw and she said she would replace it; she walked past our table several times but didn’t return to us. We then told our original server who offered to replace it however, by that time we had finished eating so it was too late. The lemonade was flat and tasteless. We even had to wait and ask for the bill twice. When asked would we like to leave a tip for the service we declined and explained why. This young man was sorry and said he would pass out comments on.
TGI Friday Prestwich
TGI Friday Prestwich. Used to be a fun place with enthusiastic staff, great American food, brilliant cocktails. Went 8/2/23 for my daughters birthday. Starters tasteless, greasy, gloopy. Nothing like they used to be. All the cocktails were pre-made, weak and all tasted like sherbet. The young waiters brought the mains when we were only half way through the starters. I said we are still eating our starters. They just squashed the plates onto the table. Rump steak was disgusting. It was cold and raw in the middle and had no juice or blood whatsoever. When I complained the young waiter said the manager had taken the steak off the bill. The manager did not come over.
What a shame TGI’s used to be fantastic.
Please do not waste your money in this restaurant!
Incredibly disappointing
I'm writing on here in the hope someone from Fridays might see this, as they haven't bothered to reply to my complaints sent via the website.
My family visited for a booking at 5.15pm, were seated immediately, and ended up leaving just before 7pm, having not been served our main meals or drinks. The serving staff disappeared, the food never appeared, and it meant (due to having a show to go to) we didn't actually eat until midnight back at home.
I even spoke to Front of House, questioning what was going on, but he disappeared and never came back to me. This was at the Milton Keynes branch which I'll never be returning to again.
Even worse, in following up and sending complaints, the only way to do it is via their website, but nobody seems to monitor or reply to it. Their Facebook/Twitter feeds are controlled by Bots, so as a consumer there's no way to reach out to them! It's honestly absurd.
Still by far the best restaurant for a…
Still by far the best restaurant for a meal. Still going strong and still quick and efficient service and still the best way to have an early evening or lunchtime meal.
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