Tgifridays Bewertungen 

My first time coming to the restaurant in Enfield after a few years, prices have gone up a lot, going to be honest as possible, the food we ordered didn't exactly come as it said and showed on the menu, one of my friends ordered boneless chicken wings for example was supposed to come with blue cheese sauce, didn't come with it when served, my burger didn't come like how it looked on the menu either, in terms of taste it wasn't the best or the worst, food did take long to come how ever, and other customers complained about waiting too long for their food and walked out, I can understand the frustration of the customers too, we waited over an hour for our food, and the restaurant was quiet so don't understand how it took that long for the food to come, if it was busy I would understand the long wait, but the service and attitude of the staff was amazing though I have to give credit for that.

Service was okay but the food is massivley overpriced. TGI fridays used to be great but now all the food tastes like its come out of microwaved or boiled bags.

Came in to the Ashton branch at 13.45 and only juat left its now 15.40... over an for our starters yet people.who cam after us and served after us received their meals before us, it took my husband to ask where the starters were for us to get it. The mains came out and wad dry, the mixed salad was basically pico de gallo and cabbage not actually a salad. My husbands cheese stack burger came out dry no cheese sauce and was more like a mcdonals burger. They brought his hot sauce after he'd finished his meal. £95 wasted. Won't be back.

Staffs were in a rush and not friendly at all, even though we had informed as my daughter’s birthday celebration they didn’t bother about it. Very expensive, not a friendly atmosphere.

Went Saturday 9th Dec Leicester Square London for birthday treat. Arrived on time and our table wasn’t ready after our booking time for another 10 minutes, but this is understandable. Men went to the toilet which was COVERED IN Faeces (this remained this way for the whole 2 and a half hour visit). Was took to our table. Waited 30 minutes before I had to ask for someone to take drinks/food order. Waiter came and couldn’t be more apologetic as it was busy. We made him aware of a birthday to which he said he would sort with a pudding later. Drinks, starters and mains came out in good time. Waiter came back just after mains came to ask for drinks and how the food was. This was the last time we saw him… until an hour and a half later. I had to look into the centre of the restaurant for any waiter which took me 10 minutes. The restaurant was 1/4 full, and all tables were still dirty. I grabbed a waiter and asked for the bill. Our waiter came over 10 minutes later, without a sorry or explanation. I stated this it just wasn’t on that we had waited this time because we actually wanted a pudding, but now it was 10:30 in the evening and who wanted a pudding that late?! The waiter started to argue with me and stated that he did come back, to which I replied yes, just after food but not for the past hour. He continued to argue with me and then stated that he was a shift manager and that he has other jobs to do as well. I also stated that the table next to us have been waiting for their drinks for 45 minutes, to which he had no response. We continued to argue to which I had just had enough as clearly it was falling on deaf ears. We paid and left, without the birthday surprise he was meant to have arranged. The whole restaurant on the way out was disgusting. Rubbish all over the floor, bins at the desks overflowing, and bathrooms still not cleaned. I have since completed a feedback form about this and have been ignored so clearly customer service is not a priority. However, food was great.

Never again TGI lakeside,service was terrible,staff going home as food was coming out, food was stone cold!!

Binley Coventry, extremely pricey. Almost double the price from 2 years ago. Over £110 for 3 meals no starters, 3 drinks and 2 puddings. £80 Max. With reduce menu choices , Poor portion sizes, luke warm food, can’t imagine that this chain is going to last long. Shame as used to be a great restaurant

Newport Gwent South Wales
To be honest it was an awful waste of money and time.
It was my daughters birthday and they didn't come out with the cake or celebration.
The food was terrible, all tasteless and over cooked.
£120 absolutely disgusting.
Shall be telling everyone about them.
Never will ever go to any of those restaurants. Appalling beyond belief

The restaurant was freezing cold as apparently no heating for 4 weeks the service was atrocious we watched 4 tables walked out and when the food did eventually come out it was cold,! We did not pay for our meals just the drinks. The staff had to wear extra layers of clothing to keep warm. NEVER AGAIN

I sent a complaint to customer service and have not had a response ,so I sent another one still no response .I must say there customer relations is the worst I have ever experienced and I will never eat in any of there restaurants again . Food was rubbish and service was shocking ,what a waste of £70 for me and my daughter . I would never recomend going to there restaurants again and would advise people not to eat there . I went to TGI Festival leisure park basildon SS143WD

It was our son’s 10th birthday and he wanted to be treated at TGI Fridays Binley.

We arrived early as he wanted to sit in the bar area and talk to his uncle and grandparents.

When we arrived, I spoke to the manager and I did state it is very cold in here. Is everything okay and the reply was yes. We were sitting near to the door within the bar area so that’s probably why we felt cold.

The restaurant were aware it was our sons birthday, and nothing was mentioned at all during our visit, until I mentioned it when we wanted the bill, he was not made to feel special at all. However, the balloon hat arrived right at the end when they sang their birthday song

When we took our seats I did state it was still cold, and we were at the opposite end to where the entrance door was, and slightly erased, my thinking, heat rises, will be okay. However, I mentioned it was still cold and I was informed and their words were “ We will turn the heating up more in your area” I thought great as my parents were cold and unwilling to take off their coats, to be honest, we were all the same, feeling cold.

Next, a portable heater arrived and was placed on the floor, this didn’t do much, and was also a trip hazard.

I had to check a couple of times on our drinks order, and upon checking, I noticed there were further portable heaters around the restaurant, therefore thinking there was an issue with the heating, I just wish they were upfront and honest at the start as we would’ve moved to a different restaurant.

The food came out and two meals had to go back and due to the considerable weight. They did bring out some chips for those two meals to start on, then when the meals arrived everybody else had finished.

Just a real disappointing experience with the heating, not making our son feel special, drinks order, having to be chased and the food, not being the right temperature, and taking too long to just fry two pieces of steak.

I will also add that restaurant was extremely quiet

Booked table at TGI St David's Cardiff for 12:00AM as we had an appointment at 13:30 plenty of time?
Arrived at 12 the restaurant was very quiet, was sat at the table, ordered food by 12:05 and drinks were with us within a few minutes. The restaurant became very busy over the next 15 minutes, 20 minutes passed so checked on where our order was and the waitress said she would check (never came back). We then noticed food was arriving at tables where people had come in some time after us.
Forty minutes after being seated we once again asked about our order and told they would check (never came back).
Forty five minutes after being seated we told them we were leaving, the waitress then argued they were very busy and the food was going to be out soon, we pointed out it was quiet on arrival at 12noon and highlighted they had served other people with food that had arrived much later than us, we offered to pay for dinks and we then left.
Appalling Service

Went for a 'quick' bite to eat at TGI Friday's at the Glasgow Fort; managed to finally escape 2 hours later after our table of 3 adults got eventually served our lukewarm food. A true scary experience!
It was busy, however, the full section near the bar was shut. If it was a lack of staff then I would suggest that they know their capacity and send people away. We had to ask for our order to be taken (after 20 mins) then had to ask a further 3 occasions for our main course. This was served 1 hr 45 mins after our arrival. There were piles of food sitting on the pass waiting to be served - some staff were buzzing around, others were executingly slow (or missing). Poor, Poor, Poor!!!

While choosing our drinks we were shocked that a small glass of prosecco cost over £10. It was then that we saw that all the food prices were considerably higher than when we last visited a couple of months ago. We won't be going again which is a shame because it was one of our favourite restaurants.

May god strike me down dead I will never go into a tgi Friday again it’s a total disgrace

We visited TGI’s in Brighton Marina for our daughters 13th birthday and had high hopes of a good time. Previously visited Staines and Cribbs Causeway and they were good.
Brighton you were terrible. Starters came before drinks, no plates, cutlery or napkins for starters. Table wasn’t cleared between starters and mains which also came without cutlery. Food was mediocre at best. All the tables that had been used were still stacked up with used plates and drinks etc. It wasn’t even a really busy night.
TGI’s is supposed to be an American diner and the Americans are so hot in service they’d be ashamed to be associated with this shambles.
Would have happily left without paying my our bill tonight had it not been for the fact I booked online and they had all my details.
Come on TGI’s pull your socks up, you do not deserve to be in business with people paying their hard earned cash to you.

First up, getting a table in a restaurant that was about 1/3 full. You need the Maitre 'D to show you to your table, then go and get you some menus, the leave you to wait for the waiter/waitress. Takes time, especially when there's a queue building up 15 mins.

Wait for the waitress - 20 mins.

"What would you like to drink?"
"What have you got?"
"I'll bring you the drinks menu".

(Drinks menu brought). I'll be back in a minute, said the waitress (x 20, turns out).

Ordered drinks, including one that they didn't have (except on the bill, see later).

Drinks arrived, by this time we'd been there for 45 minutes. On a table right under the air conditioning outlet blowing freezing air straight down. So we asked to change table. Not easy.

"I've just got to see to 2 or 3 things, then I'll be back". 20 minutes.

"OK, I've found you a table that's not directly under the air conditioning, it's the only one we have available". (Restaurant 1/3 full, our original table was the only one directly underneath the air con duct).

Ordered food (after waitress finally showed up). Sharing platter of chicken was so-so, nothing special, and some parts seemed like reformed chicken, judging by the texture, or lack of I would say. Burgers were meaty, although the bun was burnt around the edges adversely affecting the flavour, and fries were quite nice. Took about 25 mins to arrive.

My son wanted a milk shake (£7.50!!!!), another 20 mins. At the same time we asked for the bill, which did come eventually, but had the Dr Pepper at £4.30 no less (300ml) still on the bill. Instead of coming back, the waitress busied herself washing glasses etc. after 15 minutes I got up to ask for a correct bill.

Bill corrected, the waitress said she'd go and get the card reader. Another 20 minutes.

We got to the door at about 19:20, left at about 21:40. Just in time to miss the train by 2 minutes, so 28 minute wait for the next one.

Sharing platter of chicken (4 wings, 4 coated strips, and about 2 x 12 1cm reformed chicken nuggets with industrial sauce). 3 burgers (2 with chips, 1 with salad), 1 x Mac and cheese bites, 1 coke (£3.40) 1 lemonade (3.40) and of course the milkshake milk shake, £108.40. Or £104.00 after the non-existent Dr Pepper was taken off.
Needless to say, total tip was £0.00 and TGI Friday’s is on my list on “never again”.

Good staff. Very busy shame the food wasnt the best

-10I Review!!!
TGI Lakeside Thurrock absolutely appalling, took us 1 and a half hours to be served dinner!!!
Couldn't order dinner the same time as ordering starters. Staff spilling drinks over people. Staff are not trained to a standard and the food WHEN you get it's cold!
Honestly it's horrific and ruined a 21st birthday celebration!
Wouldn't recommend this place mcdonalds burger is so much better service and food!
Manager has no skills neither does he know how to deal with people.

We went to Tgi Friday at TTP SA on Monday. And we would like to order steak that on special. Waiter said we can not order it, the meal on special should order by booking. She said we still can order it but they charged us with normal price. Not fair. So disappointed, definitely we never come back again.