From open and helpful communication, to guidance and support. Tailor Made Designs produced a great roofing product for me. The delivery was extremely fast, and professional as was the fitting. Simp... Mehr ansehen
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From open and helpful communication, to guidance and support. Tailor Made Designs produced a great roofing product for me. The delivery was extremely fast, and professional as was the fitting. Simp... Mehr ansehen
Unternehmen hat geantwortet
Fast, friendly, professional service, From initial enquiry to delivery. Multiple designs, at no extra costs and a fast turnaround around with an exceptional quality product. Will only be using these... Mehr ansehen
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Just so easy to use - input my measurements, a quick conversation (optional) and then within just an hour or so had drawings to review and approve before production. Brilliant! thank you so much
Unternehmen hat geantwortet
Such great service. Gave them sizes, they delivered joists within 5 working days to site. Very smooth and efficient service. Philip was very helpful and professional, slowly but surely getting my be... Mehr ansehen
Unternehmen hat geantwortet
Based in the heart of Herefordshire, we specialise in the design and manufacture of bespoke roof trusses, Posi-Joists, glulam beams and more for home owners, builders, developers and builder merchants. The company was formed in 2007 and originally concentrated on the design and manufacture of timber frame housing. The initial investment was extremely modest—the company operated from a couple of rented former grain stores in Ivington, near Leominster. Machinery stretched to some chop saws and a range of hand tools. Employees were scarce; Richard, our director, ran the office undertaking all roles, from estimating and designing to admin, while two employees looked after the manufacturing side. Work over the first few years was reasonably consistent, especially considering the financial crisis. Any profits were reinvested and by 2010 turnover had doubled. The company now had a couple of office employees and around six employees on the manufacturing side. Until 2010, we had been using an outside firm to manufacture metal web joists and roof trusses for our timber frame kits—we wanted to bring this in house. 2010 presented a couple of opportunities with the unfortunate failure of some large firms within the industry, allowing us to purchase machinery to manufacture engineered floor joists This was an instant success; now we were able to manufacture these for our own projects and also manufacture these for others. With a little promotion of the new product offering, sales of these soon overtook those of timber frame. We were also able to push this product through the various networks of builder merchants. It was not long before a preferred supplier agreement was in place with Travis Perkins as well as other merchants such as County Building Supplies, Alsford, MKM Building Supplies and Chandlers. With the success of metal web joists, our customers were soon asking if we also manufactured roof trusses. With a little luck we managed to source the manufacturing equipment from another business. We were now a floor joist and roof truss manufacturer with the timber frame part of the business becoming a sideline. By 2013, we had five office employees and ten on the manufacturing side. We acquired an operator’s licence, a small fleet of vehicles and a couple of drivers to handle deliveries—everything was now in our control. Although the former grain stores had served us well, we were at capacity and further growth would not be possible. In 2014, we moved to larger rented premises on Rotherwas Industrial Estate and immediately sought to upgrade the manufacturing equipment with the purchase of the latest equipment available within the industry. The move proved to be beneficial with increased efficiency and a consistently full order book. The turnover rose steadily as we invested further in additional equipment and staff. In 2019, we bought the premises from the landlord allowing further alterations to meet the needs of the business. In 2023, the company made another leap forward and secured a custom-made factory, complete with modern office spaces, a spacious yard and a large customer & staff car park, allowing future progression and expansion. The building offers panoramic views over one of Herefordshire's many hillforts, providing a perfect space for customers to visit and discuss their future projects. The team has expanded from just 3 to now over 25, spread fairly evenly between office and manufacturing staff. Over the last few years, the business has steadily progressed further and diversified its portfolio of products, introducing glulam beams to the range as well as listing trusses, joists & glulam online for customers to purchase instantly.
Holme Lacy Road, HR2 6BQ, Hereford, Vereinigtes Königreich
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Great communication, I a
Letter my order and is was done easily, delivery came on time and beams was as ordered 👍

Antwort von Tailor Made Designs Ltd
the service was excellent price was very competitive very clear design drawing and a free t shirt we will be using this company for all our future projects

Antwort von Tailor Made Designs Ltd
Very helpful technical guidance and a rapid response to my queries... Looking forward to working with TMD on this my project

Antwort von Tailor Made Designs Ltd
Absolutely spot on customer service and product.
Great price, speedy delivery with helpful driver.
Definitely would recommend and will use again.
Many thanks.

Antwort von Tailor Made Designs Ltd
Although it was a small order, only 6 trusses. The Information given as to measuring the angles and proving them with the correct design was foolproof. I was kept updated at all times. The delivery was on time and the driver very helpful. Highly recommended.

Antwort von Tailor Made Designs Ltd
Very professional, helpful and quick. The trusses were very accurate and the plans come laminated and well organised.

Antwort von Tailor Made Designs Ltd
Easy to deal with. Very communicative. The you tube tutorial is great and tells you what you need to measure without all the flannel.
This is the second time we've used them to supply trusses and would definitely recommend them.

Antwort von Tailor Made Designs Ltd
What a fantastic company to deal with. They’ve been so informative and committed to deliver a product on time. Only truss company we will use in the uk.
Simon was brilliant from start to finish.

Antwort von Tailor Made Designs Ltd
I was in need of the joists to be made quickly and they were able to offer that to me without hesitation! Superb experience from start to finish. Excellent product and A1 customer service. Have just placed a further order for another project.

Antwort von Tailor Made Designs Ltd
From initial contact, to delivery, it was a great service.
The technical team were on hand with any enquiries or advice we needed, and the delivery was quick, and on time.
I would definitely use them again for future projects.

Antwort von Tailor Made Designs Ltd
So easy helpful.and accommodating from start to cometion for the trusses for the extension part of my project. With no hesitation i am returning for the rafters for the restoration side of my build . My builder was amazed by the service and from now on will be using you and 100% recommending yourselves to other tradesmen! Be in touch very soon!!

Antwort von Tailor Made Designs Ltd
Taking on my building was a huge challenge. Tailormade took on my hand drawn measurements and vague description. Turning it into a work of art in under a day. From first enquiry where i had dozens of questions, through multiple iterations of design they didn't waiver once from a full commitment to deliver a first class service. Several design changes we're met with positive outlooks and the designer was able and willing to take onboard every minor detail. Great Quality and service. Onsite delivery was seamless. My roofer was delighted with the ease of building. Final product did everything we asked for at a competitive price. We will use again.

Antwort von Tailor Made Designs Ltd
Great company to deal with from beginning to end. First time using tailor made designs, easy to use website and helpful on the phone when confirming details. Price was competitive and delivery was quick from order confirmation. Would recommend and use again should I ever need to. Many thanks.

Antwort von Tailor Made Designs Ltd
This is my second time using Tailor Made Designs for home extension projects. A very good experience as before. They are very helpful from initial contact to delivery of my Pozi joists. Good communication at all times, a quick turn around with the order and good delivery process. Would recommend and use again. Great job

Antwort von Tailor Made Designs Ltd
Great company to deal with. This is the second project where I’ve used Tailor Made Designs, the first for a set of high ceiling trusses to span a garage (6x11 m) to allow the use of a vehicle lift, the second for a split low pitched hipped roof extension. From start to finish the company were always on hand to talk through amendments during the design stage, and again during installation to help with any clarifications. I can highly recommend them.

Antwort von Tailor Made Designs Ltd
Great company to deal with… from speed of picking up the initial enquiry… to producing the drawings… figuring out amendments… and delivering a great product… top marks! Posi joist floor deck now insitu and looks solid! Great correspondence the whole way through… every time I needed to clarify a small detail one of the team was right on hand to guide me. Can’t fault them. Ready to order some trusses now.

Antwort von Tailor Made Designs Ltd
This company was perfect!
We are in the middle of a major renovation and from finding them online to the delivery of our order they have been really great.
I have had experiences of different companies, good bad and ugly, really ugly, so Im glad to write this review as I wish everyone we have delt with was this helpful.
Right some details: quick and helpful responses, we had some changes made without any problems they were quick and helpful, but they were also bothered about the simple little details which made life easier for us.
From order and detail confirmation to delivery was fast and without error, which matters!
Finally the delivery was great, sometimes companies are let down by a slap dash sloppy delivery, thankfully not the case with Tailir Made. The delivery was on time and smoth!
All I can say is if you want a hood product made right and delivered in a timely manner choose Tailor you won't he disappointed.
Thanks again to all you guys, I really appreciate your work!
Sorry for any spelling mistakes I'm bit tired, and can't spell to well!

Antwort von Tailor Made Designs Ltd
We wanted to vault the roof of a building from 1850. The existing roof structure was completely rotten. I contacted Tailor Made Designs with the measurements and they quickly turned around a design, 3D-schematic and quotation (these diagrams were better than anything my structural engineer could produce!). The process of tweaking the design, through to ordering and delivery was very easy and fast. Delivery on site was very straight forward and the trusses has been installed by our joiner without any problems. My company works on conversions of old buildings and I wouldn't hesitate to use Tailor Made Designs for our next project. Thank you.

Antwort von Tailor Made Designs Ltd
I’ve worked with Taylor made before with the company I work for , but this was my first time dealing with them on my own for my own project.
I cannot praise them highly enough, they made the whole experience incredibly easy . From Philip in the off to delivery the service was first class . All correspondents were handled quickly and efficiently, and my posi joists were delivered bang on time . We look forward to working together in the near future

Antwort von Tailor Made Designs Ltd
Great service, prompt delivery
Could not ask for more.
Speak soon

Antwort von Tailor Made Designs Ltd
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