I put my trusses tequired out to three companies By the time i started to fit my truses the other two companies had not even got back to me with a price What made it even better the quote i recei... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I put my trusses tequired out to three companies By the time i started to fit my truses the other two companies had not even got back to me with a price What made it even better the quote i recei... Mehr ansehen
Unternehmen hat geantwortet
From the very start I knew that they were professional. I provided approximate dimensions and received an accurate estimate and comprehensive diagram within a couple of hours. I didn’t bother with any... Mehr ansehen
Unternehmen hat geantwortet
Bought a large span Glulam beam for my garden building. Tailor Made were extremely helpful right through the design and purchasing process, then delivered it to me quickly and efficiently. Would defin... Mehr ansehen
Unternehmen hat geantwortet
Such great service. Gave them sizes, they delivered joists within 5 working days to site. Very smooth and efficient service. Philip was very helpful and professional, slowly but surely getting my be... Mehr ansehen
Unternehmen hat geantwortet
Based in the heart of Herefordshire, we specialise in the design and manufacture of bespoke roof trusses, Posi-Joists, glulam beams and more for home owners, builders, developers and builder merchants. The company was formed in 2007 and originally concentrated on the design and manufacture of timber frame housing. The initial investment was extremely modest—the company operated from a couple of rented former grain stores in Ivington, near Leominster. Machinery stretched to some chop saws and a range of hand tools. Employees were scarce; Richard, our director, ran the office undertaking all roles, from estimating and designing to admin, while two employees looked after the manufacturing side. Work over the first few years was reasonably consistent, especially considering the financial crisis. Any profits were reinvested and by 2010 turnover had doubled. The company now had a couple of office employees and around six employees on the manufacturing side. Until 2010, we had been using an outside firm to manufacture metal web joists and roof trusses for our timber frame kits—we wanted to bring this in house. 2010 presented a couple of opportunities with the unfortunate failure of some large firms within the industry, allowing us to purchase machinery to manufacture engineered floor joists This was an instant success; now we were able to manufacture these for our own projects and also manufacture these for others. With a little promotion of the new product offering, sales of these soon overtook those of timber frame. We were also able to push this product through the various networks of builder merchants. It was not long before a preferred supplier agreement was in place with Travis Perkins as well as other merchants such as County Building Supplies, Alsford, MKM Building Supplies and Chandlers. With the success of metal web joists, our customers were soon asking if we also manufactured roof trusses. With a little luck we managed to source the manufacturing equipment from another business. We were now a floor joist and roof truss manufacturer with the timber frame part of the business becoming a sideline. By 2013, we had five office employees and ten on the manufacturing side. We acquired an operator’s licence, a small fleet of vehicles and a couple of drivers to handle deliveries—everything was now in our control. Although the former grain stores had served us well, we were at capacity and further growth would not be possible. In 2014, we moved to larger rented premises on Rotherwas Industrial Estate and immediately sought to upgrade the manufacturing equipment with the purchase of the latest equipment available within the industry. The move proved to be beneficial with increased efficiency and a consistently full order book. The turnover rose steadily as we invested further in additional equipment and staff. In 2019, we bought the premises from the landlord allowing further alterations to meet the needs of the business. In 2023, the company made another leap forward and secured a custom-made factory, complete with modern office spaces, a spacious yard and a large customer & staff car park, allowing future progression and expansion. The building offers panoramic views over one of Herefordshire's many hillforts, providing a perfect space for customers to visit and discuss their future projects. The team has expanded from just 3 to now over 25, spread fairly evenly between office and manufacturing staff. Over the last few years, the business has steadily progressed further and diversified its portfolio of products, introducing glulam beams to the range as well as listing trusses, joists & glulam online for customers to purchase instantly.
Holme Lacy Road, HR2 6BQ, Hereford, Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
easy and helpful to deal with/technically competent/provided solution for challenges/quick turnround/accurate and informative on delivery time/date
Glen Kilroy

Antwort von Tailor Made Designs Ltd
I put my trusses tequired out to three companies
By the time i started to fit my truses the other two companies had not even got back to me with a price
What made it even better the quote i received from Tailor Made was the best out of the three.
Delivery was very good and the driver could not of been more pleasant and helpful . Excellent experience thanks
Rob

Antwort von Tailor Made Designs Ltd
Really helpful company to assist with our posi joists, very responsive to changes and know what they are doing!

Antwort von Tailor Made Designs Ltd
From the very start I knew that they were professional. I provided approximate dimensions and received an accurate estimate and comprehensive diagram within a couple of hours. I didn’t bother with any other company after that. Slight adjustments of my measurements were accepted and again dealt with efficiently. The delivery driver went over and above to get the trusses delivered reversing down a long and difficult lane. The actual trusses were exact and came with a laminated diagram ( very useful in the rain). Fully recommend this company. Many thanks.

Antwort von Tailor Made Designs Ltd
Great communication delivered on time no problems at all will definitely recommend and use again

Antwort von Tailor Made Designs Ltd
Bought a large span Glulam beam for my garden building. Tailor Made were extremely helpful right through the design and purchasing process, then delivered it to me quickly and efficiently. Would definitely recommend this company, excellent.

Antwort von Tailor Made Designs Ltd
I cannot rate this company highly enough. I have only just finalised my order with them but have been so impressed with them that I wanted to review them immediately. Their customer service is exceptional. Due to circumstances beyond my control I had a delay in ordering and so needed quite a tight turnaround. Tailor Made Designs made it happen - without this I would have lost the carpenter and potentially the bricklayer as we have had previous issues with our build that have delayed things. Email correspondence was replied to very quickly (by which I mean within an hour or two) and were a good balance between friendly and professional. I spoke to three different people on the phone who were all polite, friendly and very helpful. Thank you Tailor Made Designs.

Antwort von Tailor Made Designs Ltd
All round great service from sales to delivery
Would highly recommend

Antwort von Tailor Made Designs Ltd
Ordered one design, but on looking at plans they sent over needed to change it. Was no issue. As we are local, Ordered , changed design and delivered within 48hrs.
Great service.

Antwort von Tailor Made Designs Ltd
Honestly the best service ever
We asked two companies for a quote the other company couldn’t give us the same height of the roof and took weeks to tell us this. My builder then asked tailor made to design our roof and the service was incredible. Came back so quick and achieving exactly what we needed

Antwort von Tailor Made Designs Ltd
Quick, professional and available for good advice with great communications. Thank you.

Antwort von Tailor Made Designs Ltd
Helpful quick easy purchase. Good quality product

Antwort von Tailor Made Designs Ltd
This is the fourth time I have used Tailor Made. The design service is prompt with competitive supply costs. The delivery service arrived on time and the driver was in no rush and helped with offloading.

Antwort von Tailor Made Designs Ltd
A great company and service. A pleasure to deal with. Phillip was very helpful from
Initial contact to ordering and Vince was also a really nice helpful guy when he delivered our trusses. It wasn’t the first and definitely won’t be the last time I use tailor made for my roof trusses.

Antwort von Tailor Made Designs Ltd
Every interaction with your company has been fantastic and your team has shown to be professional, knowledgeable and extremely helpful.
Great communication during the order and manufacturing process and an extremely helpful and friendly delivery driver.

Antwort von Tailor Made Designs Ltd
I ordered my glulam beam on Monday and it was delivered on Wednesday. Great service!

Antwort von Tailor Made Designs Ltd
Ordered 4 glulams, price was really competitive and they turned it fast, really happy with the product, definitely recommend and will use again in the future.

Antwort von Tailor Made Designs Ltd
Such great service. Gave them sizes, they delivered joists within 5 working days to site. Very smooth and efficient service. Philip was very helpful and professional, slowly but surely getting my beliefs back in UK based companies to deliver as promised. Wish you all success in future, continue like this.
Best wishes
Jake

Antwort von Tailor Made Designs Ltd
Absolutely excellent service from Tailor Made Designs.
I only need a few posi-joist for a project, but the team made me feel like my order was just as important to them as a large order.
I was able to collect in person, and the shop-floor team were equally welcoming!
Also, excellent quality products at a good price. :-)

Antwort von Tailor Made Designs Ltd
Fantastic service from purchase to delivery. The ordering process was smooth, staff were professional and helpful, and delivery was on time with no issues. The Posi Joists were top quality and met all expectation. Highly recommended.

Antwort von Tailor Made Designs Ltd
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.