Sytner Group - Leicester Audi Bewertungen 

We were made to feel very welcome at the dealership and that the lady we dealt with (Samya) really wanted to help us find the right car. She gave us so much time and plenty of information to aid our decision. She put no pressure on us and it was such a different experience to other car garages I have visited. She was able to offer a test drive at the time and also organise a great deal on a car that ticked all the boxes for us. The after sales paperwork and organisation was good and the handover too.

Great service car sent back spotless great service

I nearly bought a car from here and personally dealt with their Head of Business Andrew. He completely renewed my faith in the motor trade, especially a large franchised main dealer belonging to a large group such as Leicester Audi. Some personal circumstances had changed meaning I didn’t want the vehicle at handover, which was really upsetting and also frustrating for the dealership. I’d definitely come back when I am ready to buy another car when the timing is better; they were open and honest with me and happy to work with me to sort out any issues. Would recommend, though this is a large dealer, it had a family type feel and a personal touch - something that seems lost nowadays.

Hakim Boutrab from Audi Leicester helped us choose the right vehicle.
I get stressed when it comes to buying new cars but he helped us every step of the way. Best customer service ever. Would recommend Hakim and Audi Leicester to anyone.
Thank you soo much.

I was helped by Hakim Boutrab, He went above and beyond to help us find the right car. He is a credit to Audi. I will certainly recommend Audi and Hakim they know the meaning of good customer service.

Everything ran smoothly impressed with the service staff who explained everything and kept me in formed re progress of the work. They also explained all the comments etc from their team

Friendly and helpful staff.

Faulty passenger door handle.booked the car in for repair under manufacturer ‘s warranty.They said it only needed lubricating and was now fixed.I took the car home and then tried the door handle,it was still not opening from the outside.So had to book it in again.They had it all day and told me they had located the fault and had to order parts,so had to arrange another visit.I checked with the parts department 2 days later who told me no parts had yet been ordered.After I contacted the service manager and basically tore a strip off him and told him this was not acceptable he agreed to collect the car and return it when it was fixed.It was not returned until the next day,so two full days to fix a 30min job.Not impressed.!!So a total of 4 days and driving there and back with two cars wasting time and fuel.The only consolation was that they topped up the petrol tank.I sincerely hope I don’t have any serious mechanical problems as I think I will just book it in to the local specialist garage for repair,it would probably work out cheaper and more convenient.The actual purchase went fairly well,but the after sales service needs a big shake up.I hope the other dealerships are better than the Leicester branch.!!

Hakim Boutrab provided excellent service and helped me find the perfect Audi upgrade to my A1, previously bought from Leicester Audi. Talked through everything thoroughly and clearly, keen for us to have a good experience and buy the car to suit our needs. Would highly recommend. Thank you Hakim!
Charley also provided excellent care and service and was very professional.

My family were buying from Leicester Audi and I was with them during the process. I bought an Audi myself last year from a garage and Hakam was very helpful as he helped me set up my Audi connect on the app which was something I wasn’t aware of until he was explaining it to my family buying their car. Great service thank you Hakam :)

Naz at the front desk was excellent as usual, but my car service should have included rectification of warnings and error messages concerning parking cameras, but these problems were not fixed and are still happening every time the car is driven. A solution should have been agreed before the car left the garage.

Polite friendly staff. My car needed a minor repair which was under the vehicle warranty & it was sorted out with no fuss or delay. Car washed & cleaned thereafter.

Took my Audi in for a service. Greeted by a very friendly man who immediately offered a coffee for me and my wife. Made us feel very welcome. All work completed without fuss.

Very good experience from start to finish. I purchased the vehicle without seeing it in person as it would have been a 9 hour round trip. Sent details and video of the car I wanted and all went well. Arranged to meet Samya at Harrogate Audi as it was a bit closer for me to travel to. My only small gripe is I think all the Audi franchises could make more of an effort to get the car to the nearest garage to a buyers location if they ask for it. I would have been happy to pay for a service like that as it was still a 6 hour round trip for me.

I had a great experience with Audi Leicester when buying my Audi A1. Hakim Boutrab was really polite, professional, and extremely helpful throughout the whole process. Everything was done really quickly — I came in on Tuesday and was able to pick up my brand new car the very next day. Hakim took the time to explain everything clearly and made sure I was comfortable with my decision. I ended up getting a brand new car for a really good deal, which I was very happy with. The whole experience was smooth and stress-free. I’d definitely recommend Audi Leicester to anyone looking for excellent customer service and a great deal.

Hakim Boutrab, really good retailer who gave our family the perfect deal and found the best car for our family as we do alot of road tripa across europe so we need a car which has space and performance aswell as some luxury aspects to it. Hakim has found the best car for us as we have drove somethjng similar to it last time and we loved it

Great service from Hakim Boutrab at the Audi Leicester showroom. He was helpful throughout the research and buying journey and always prompt in answering questions. I would recommend Hakim if you are looking for an Audi.

Amazing service by Hakim Boutrab .Very informative and answered all our questions .Excellent service

I had plenty to say about the after sales service I received from this dealer, but having just taken delivery of a brand new Q7 Audi Leicester have exceeded a sales expectation in terms of professionalism and efficiency throughout the sales process from order to delivery. Thank you Audi Leicester.

This Audi Sytner dealership is the worst Sytner dealership I have ever encountered. Staff are rude, lack professionalism, accountability and service levels poor. Impossible to escalate a concern or a complaint. Promised call backs never happen. I had incredible difficulties in getting the dealership to arrange a courtesy car after they required my Audi for 2 days for a software/electrical fault.