S.W. James Bewertungen 

A great firm to deal with. Warren couldn’t have been any more helpful with our requests and we were kept up to date with the whole process. The furniture is very well made and looks fantastic. The delivery was also handled well so top marks all round. Would highly recommend.

Excellent service and communication: Warren, Co-Founder, takes personal responsibility for this. The furniture looks great with a real quality finish. Looking forward to using it for years to come Delivery was excellent and courteous- leaving no mess.

The service was first rate, even when we wanted to change sofas .Warren was patient and understanding and accommodated are wishes without any quibbling and we now have the sofa of our dreams !!

S.W.James offer a unique purchasing experience - simply put they are not just another furniture manufacturer! Personal service all the way through product selection / samples and plain and simple advice! Warren and the team are craftsmen - my Huxley is the best single piece of furniture I have ever owned - the leather is sublime. The comfort exceptional. These handmade pieces are manufactured in very quick time and delivered faultlessly.

I love it!

From receiving samples and visiting the showroom, to ordering and delivering to my tight timescale, I can’t fault SW James for their excellent customer service. Warren answered all my questions and kept me updated throughout my sofa build. The results are incredible. We wanted a large comfy sofa that would accommodate our two large dogs and stand up to a bit of wear and tear. We went for a four seater Oakley in vintage dark brown and paired it with a two seater Huxley - SW James applied the Oakley style buttons so that they matched. The beehive feet are beautiful (def recommend these). Our occasional sitting room has turned into one we use all the time because the sofas are beautiful and so comfortable - the dogs love them too! The colour and quality of the leather is amazing, not shiny like cheaper sofas. These were a real investment for us and we won’t be replacing them for a very long time. In fact, I think they will look better as they age! SW James were definitely the right choice.

Firstly, if I could give ten stars then I would. I already own a beautiful old Chesterfield sofa and had been looking for some time to find one of the same quality. Thankfully, I chose S.W.James and they have not disappointed. The quality of the leather and the workmanship is outstanding to say the least. With such amazing attention to detail, you can tell the team that built my sofa take great pride in their work. I asked for tweaks to the design and they very happily obliged. I was given regular updates as to how the build was progressing and upon delivery, I was called to check I was 100 percent happy with my purchase. Well, I’m more than 100 percent happy if that’s at all possible. The whole experience from the ordering to the delivery was exceptional. I can’t fault Warren and his team at S.W.James and would definitely recommend them if you’re looking for a top quality Chesterfield. Oh, I forgot to add, the sofa is very comfortable.

Outstanding build, quality and service. A strong sense of tradition in every possible sense of the word. Well done indeed. Deserving of the highest possible recommendation.

I have never witnessed such exceptional quality before. I absolutely adore my couch!

Fantastic furniture and excellent service! We found SW James on Facebook, visited the showroom and knew straight away what we wanted. Excellent quality, exactly what we were looking for and all made in UK using traditional methods. Fab!

We had looked long and hard for a sofa as we didn't want the high street tat and wished to avoid fake and over priced antique and vintage items of which there are many!
By chance we landed on the webpages of SW James and their products piqued our interest enough to pay them a visit so that we could see and feel the product and determine if the furniture was for us. We were not disappointed with what we saw and recognised Warren to be honest and knowledgable about his products and in particular the grade of leathers they use and yes you can tell the difference between his and the high street!
We were not concerned with the lead time for our order which for us was around 6 weeks. Delivery is from an unrelated but long standing firm called Edmondson's who were superb I might add, they actually called me to arrange delivery! On site they took there time and were careful in handling the furniture into our home for which I was grateful for. Well it's about 4 weeks since we've had our Birdie sofa, snuggler and footstool and to date we are more than happy with not just the design and look but also the practicality and comfort.
We cannot thank Warren and Clive enough for the excellent customer service and build quality for our "birdie" sofa, snuggled and footstool and do not hesitate to recommend SW James!

We have had a Chesterfield suite in the past they just look great but not always the most comfortable. SW James have provided us with the most comfortable Chesterfield ever. From appointment to delivery I cannot fault the service. You have a personal appointment with Warren to discuss your needs and try out all of the versions, it was very special and made you feel that you were the most important customer. The pricing was very competitive with other manufacturers but the quality shone through and we are delighted with our matching 3 seater Huxleys on honeypot legs. For us it gives the sofas a bit more height which allows easier cleaning beneath. They were comfy from day one now a month or so in we couldn't be happier with our purchase. Great company to deal with.

Having ordered a four seater Monty in Brown Vintage Leather we received excellent back up service with Warren keeping us updated with progress. Delivery was prompt and the Chesterfield is a fabulous addition to our home. The finish exceeds expectations. The process couldn't have gone more smoothly and I would heartily recommend S.W. James to others.

I met Warren in early December at SW James' showroom, his team's attention to detail and manufacturing quality made me buy on the spot after listening to his expert advise. Since then he has kept in touch to make sure my purchase experience is as good as the product. Will definitely be buying from SWJ Again, the sofa, a Huxley, exudes quality and style and it's comfortable too!

100% would recommend. Outstanding attention to detail, superior service and quality of workmanship.

Great service throughout, from start to finish, I received regular updates regarding my order. I was delighted with my sofa the quality and detail they are made to a very high standard. Looks like a very grand piece of furniture in my home, I get so many comments when my friends and family visit.

We drove 300 miles to visit their showroom, where we were warmly welcomed by Warren and given plenty of time to look at furniture and to discuss our requirements. Luckily it was worth the drive! We were given lots of useful and impressive information about the company and everything was explained to us. Each sofa and chair is made by hand and customers are kept informed along the way. Unlike so many companies, S W James has the personal touch and goes the extra mile for its customers. We are very pleased with our Huxley sofa and matching stool but even more delighted with our bespoke “Corinne” chesterfield, made to our design. Highly recommended.

Warren at Sw James was really helpful & informative with us choosing our new sofa. We chose the Florence chesterfield and we are absolutely 100% happy with it, it’s super comfortable and looks amazing, beautiful soft leather. It took just a few weeks to make and was delivered by a great company who handled it with care, it was well wrapped and protected during transit. SW James is a fabulous company who make beautiful Chesterfields ,you are kept informed along the way I wouldn’t hesitate to recommend them to anybody.

Everything from my initial enquiry to the delivery of our new sofa was amazing. I was able to discuss what I needed, and supported through the ordering process. I was kept up to date throughout the manufacture of the sofa. From the sourcing of the leather, building of the frame etc. The communication and service was superb. It was clear to me how important this was to the team at S.W.James. We were looking to replace a sofa that had been in the family for 40 years. We decided on the Huxley to be the new sofa, and I have every confidence that it will be in my family for the next 40 years. The quality and build is superb. It is as comfortable as they say. Everyone has commented on the quality of our new addition. Thank you S.W.James, especially Warren.

We are thrilled with our Huxley sofa - we’ve had him for approx 18 months now and he just gets better and better.

The customer service from Warren himself and the entire SW James Team has been absolutely wonderful from the very start of our search for a quality Chesterfield that would last us a lifetime! We would not hesitate in recommending! 5*

We recently purchased a Monty Chesterfield and Dorothy bespoke chair complete with Union Jack design both products have impressed us with the craftsmanship and quality of the products.
From the initial contact Warren provide swatches helped with the design and provided regular progress updates.
The products offer excellent comfort and would enhance any home.
I would recommend S W James if your looking for a chesterfield. give the company a try you won't be disappointed.
Steve .