SupaGrow Bewertungen 

120
TrustScore 2 von 5

1.8

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

smells like sewage, had plastic and glass in it, and is now attracting flies..I have never bought such terrible compost before.. Compost is not meant to smell like sewage, this means it has gone anaer... Mehr ansehen

Bewertet mit 1 von 5 Sternen

My fault for buying cheap and not reading the label properly as I didn’t realise until too late this wasn’t multipurpose compost for potting up. It was sold next to all the multipurpose ones and I was... Mehr ansehen

Bewertet mit 3 von 5 Sternen

Bought quite a bit of the manure and compost this year (40 bags). Manure needs digging in, as a mulch it dries too quickly and blows away. Compost is reasonable for organic matter and further digging... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

I bought a bag of this yesterday & used some to top up existing pots, it has a strong aroma, it absolutely stinks, I thought something had died in the shed. I won’t be using the rest of the bag.

Unternehmensdetails


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1.8

Mangelhaft

TrustScore 2 von 5

120 Bewertungen

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1.8

Alle Bewertungen

(120)

20 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Organic Garden Compost

Ordered 4 x 50L bags of Organic Garden Compost from The Range. Great price and the quality is superb with no wood or plastic at all. I have spread all 4 bags over my beds and will dig in once it's stopped raining.

9. Mai 2023
Bewertung ohne vorherige Einladung
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Antwort von SupaGrow

Hi,

Thank you so much for taking the time to give us such an amazing review ⭐⭐⭐⭐⭐

We are thrilled that you are pleased with the SupaGrow Organic Garden Compost that you have purchased from The Range.

I can see from your previous reviews that you are an avid gardener 👨🏼‍🌾 and we hope you continue to chose SupaGrow for all your gardening needs.

Happy Gardening 🌻🌻🌻
Regards
Tarmar

Bewertet mit 1 von 5 Sternen

25 litres or less !

Supagrow organic peat free compost -
Thought I’d bought a bargain , bag says 50 litres (when filled) Volume may reduce by up to 10%” It also says it has been filled in accordance with the Growing Media Association code of practice for quantity measurement - I asked the GMA a how much I could reasonably expect to get out of a bag filled in accordance with their code of practice once opened and aerated and they said 45 litres plus - so not happy to get less than 25 litres out of a bag - there are lots of comments on various websites complaining about under-filling so you would have thought this would have been addressed by now !

3. Mai 2023
Bewertung ohne vorherige Einladung
SupaGrow-Logo

Antwort von SupaGrow

Hi Hugh,
Thank you for your email.

Regarding our filling and measure process every bag passes the belt each bag is weighed. Within our operation teams key members will carry out spot checks on single bags to be weighed as well as finished palletised goods. These weights are then recorded daily.

Naturally, growing media does differ to aggregates in terms of varied bulk density. So, our machines are tracking bulk density for volumetric filling as well as filling to a weight.

Albeit rare, it is possible that an anomaly within the windrow of compost has been exceptionally wet, and a faulty bag may have been dispatched.

With your permission we would like to contact you directly so that we can discuss this matter further.

Please send an email to Sales@supagrow.co.uk and one of our experienced team will contact you.

Regards
Tarmar

Bewertet mit 5 von 5 Sternen

Used a varied number of compost/soils…

Used a varied number of compost/soils from supagrow must say very good value. The organic was great for digging in not for seeds. It does say that if it was a little lighter then maybe so, the soil was fantastic laid 13 rolls of turf effortlessly.

21. April 2023
Bewertung ohne vorherige Einladung
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Antwort von SupaGrow

Hi Jamie,

Thank you for taking the time to leave a fantastic 5 ⭐ review!

We are thrilled that you love our product as much as we do...

We would love to see some photographs of your garden project so please feel free to send them to sales@supagrow.co.uk.

Thanks again
Happy Gardening 🔅

Bewertet mit 5 von 5 Sternen

Excellent

The topsoil was excellent. There were no stones, lumps of mud, glass, etc.
Would certainly use again.

8. März 2023
Bewertung ohne vorherige Einladung
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Antwort von SupaGrow

Hi Graham,

Thank you for your amazing 5 star review! We are thrilled you love our product as much as we do! Please send any photos of your projects to sales@supagrow.co.uk we would love to see them.

Happy Gardening 🌼🌼🌼
Tarmar

Bewertet mit 5 von 5 Sternen

ProBlend Premier Gold Topsoil

First time using this company. Ordered a pallet of 50 bags of ProBlend Premier Gold Topsoil through Gravelmaster. Very good price and the soil seems to be very good. A few twigs and stones but well impressed with the product.
The product arrived on the selected delivery day.
Will definitely use them again.
I highly recommend them.
Thank You.

8. März 2023
Bewertung ohne vorherige Einladung
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Antwort von SupaGrow

Hi Martin,

Thank you for your review ⭐⭐⭐⭐⭐
And for your first order with Gravel Master.
We are thrilled you are impressed by our service and product.

Hope to see you again soon,
Kind Regards
Tarmar

Bewertet mit 4 von 5 Sternen

The goods arrived as planned

The goods arrived as planned, however a little more communication that's its on its way would have been good

8. März 2022
Bewertung ohne vorherige Einladung
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Antwort von SupaGrow

Hi Neil,

Thank you for your review, and for your feedback.

We appreciate that communication is crucial and are always working with our logistics partners to improve this.

Kind Regards
Tarmar

Bewertet mit 5 von 5 Sternen

Good quality soil with very helpful…

Good quality soil with very helpful customer services. The driver/deliverer went the extra mile delivering it to our door even though he couldn’t get the lorry through because of parking difficulties! Thank you Dave.

8. März 2023
Bewertung ohne vorherige Einladung
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Antwort von SupaGrow

Hi Gill,

Thank you for your fantastic five ⭐ review. We value ourselves on going the extra mile for all our customers. We hope to hear from you again very soon.

Happy Gardening 🌻
Tarmar

Bewertet mit 5 von 5 Sternen

Easy to order and arrange for delivery

Easy to order and arrange for delivery. Driver was great at making sure to get the load as close as possible to my front gate. Not and easy task

7. März 2023
Bewertung ohne vorherige Einladung
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Antwort von SupaGrow

Hi Michael,

Thank you for your amazing five star review ⭐⭐⭐⭐⭐
We are thrilled that you had a positive experience dealing with Gravel Master and we hope to see you back very soon.

Kind Regards
Tarmar

Bewertet mit 5 von 5 Sternen

Great Soil Improver and delivery

My order of soil improver arrived on time and on two pallets. The quality is very good. I would have gladly given a five star rating however one of the bags was split. This is the fouth time I have ordered from Gravelmaster and I'm just about to order some turf. I'll be delighted if the quality is similar to my previous orders.

7. Februar 2023
Bewertung ohne vorherige Einladung
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Antwort von SupaGrow

Good Afternoon Brian,

Thank you so much for your review.

I apologise that one of your bags were split, I hope this did not inconvenience you too much. I have spoken to my customer service team and they informed me that they have agreed with yourself the credit for the cost of the damaged bag towards your next order.

I can see that you are a long and loyal customer for Gravel Master and I thank you for your feedback. I hope we can continue to supply you and help you create all your garden projects well into the future.

Kind Regards
Tarmar

Bewertet mit 4 von 5 Sternen

Top quality product at a good price

Top quality product at a good price. Delivery was delayed slightly but the drop was exactly where I wanted it.

2. März 2023
Bewertung ohne vorherige Einladung
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Antwort von SupaGrow

Hi Malcom,

Thank your for taking the time to leave a review... and for your feedback!!!

As I am sure you can appreciate delays are sometimes unavoidable. Saying that can I ask if a member of the team kept you informed, I only ask as communication is something that we are constantly striving to improve on.

I am glad you happy with the drop location 🚛🚛🚛

I look forward to hearing back from you.

Regards
Tarmar Wagstaff

Bewertet mit 5 von 5 Sternen

Bought ProBlend Multi-purpose Soil in a…

Bought ProBlend Multi-purpose Soil in a bulk bag from GravelMasters. Great quality product efficiently delivered

1. März 2023
Bewertung ohne vorherige Einladung
SupaGrow-Logo

Antwort von SupaGrow

Hi Chris,

Thank you for your 5 star review!

We love our products and are thrilled that you feel the same.

Was there anyone in particular who helped you with your order? We are always keen to recognise our fantastic staff...

Happy Gardening 🌻
Tarmar Wagstaff

Bewertet mit 5 von 5 Sternen

Dug into soil borders worked really well

16. Februar 2023
Bewertung ohne vorherige Einladung
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Antwort von SupaGrow

Hi Addison,

Thank you for your 5 star review! Our product really is amazing and I am thrilled you love it just as much as we do.

I know the growing results are fantastic and I would love to see some photos of your gardening projects.

Please feel free to send them to sales@supagrow.co.uk.

Happy Gardening !
Tarmar Wagstaff

Bewertet mit 1 von 5 Sternen

Recycled landfill ?

I bought the peat free organic compost from Homebase as it sounded like a healthy product and was on offer. I laid it in raised beds a month or two ago and today lifted back the hessian and to my absolute horror, I see it contains crushed glass, pink and blue plastic pieces, fragments of polythene and plastic rope. This is just unacceptable, I have been working very hard to regenerate my soil and repair damage that has taken place in the past just to find I have chucked recycled landfill on top. Shameful selling this as organic compost.

8. Februar 2023
Bewertung ohne vorherige Einladung
SupaGrow-Logo

Antwort von SupaGrow

Good morning Kerry,

I apologise that you appear to have had a bad experience with our product and I do hope that you will give us the opportunity to discuss this with you in more detail.

Are you able to send through some product images to our sales@supagrow.co.uk and we will have one of our technical team members to give you a call.

Regards
Tarmar Wagstaff

Bewertet mit 5 von 5 Sternen

Fine consistency, but good value

It's the cheapest stuff in homebase, it's peat free and organic.

I make my own compost for my garden, but I've been buying this stuff for my clients. Used for incorporating into backfill soil and as a top dressing soil improver.

Works well, stinks like manure as other commenters have pointed out. Don't see that as a problem, just smells like rich stuff. No problems so far, been using it a couple months now.

It is very fine in consistency though. Not as free draining as some others. Not necessarily a bad thing, just be mindful of what you plant in it.

Each bag has been well filled, it's great value for money and it's peat free. Good stuff

12. Oktober 2022
Bewertung ohne vorherige Einladung
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Antwort von SupaGrow

Good afternoon

Thank you for taking the time to post your review.

Happy Gardening!

Tarmar

Bewertet mit 2 von 5 Sternen

Sold two for the price of one and now I…

Sold two for the price of one and now I know why….it’s the smell. I grew up on a farm I live in a rural area I’m pretty immune to slurry and deadstock smells but this is awful I mean really awful. The last time I smelt anything like this it was arable farmers spreading waste from a treatment plant.the compost it’s self looks normal I might be very good. Won’t be buying it again.
In reply to supagrow that the smell is normal as it shows that the compost is still,composting, where to begin the compost is mostly dust if can’t possibly breakdown anymore and I have been making compost for years…..it has no smell but then I’m only composting garden waste!!!

15. Oktober 2022
Bewertung ohne vorherige Einladung
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Antwort von SupaGrow

Good morning Gill,

Thank you for taking the time to reply, and for your comments.

Please be assured the strong smell is normal and is actually a good sign as the product will still be composting.

If you would like to contact us on sales@supagrow.co.uk one of our technical team would be happy to give you a call to discuss this further.

Kind Regards
Tarmar

Bewertet mit 1 von 5 Sternen

SupaGrow “farmyard manure”! Really?

SupaGrow farmyard manure. I’m old enough to know better! Read the reviews before you buy not after and if something is sold cheap it’s for a reason. I bought 10 bags from Homebase, when I opened the first one I should have returned the remaining 9. Only having to load them back into the car and then unload at the other end stopped me. Each “50 litre” sack is possibly two thirds full and the “farmyard manure” is black dust with a few bits of twig in it. There is no bulk to this at all just dust. No wonder there were no reviews on the Homebase website.

8. Oktober 2022
Bewertung ohne vorherige Einladung
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Antwort von SupaGrow

Good morning James,

I apologise that you appear to have had a bad experience with our product and I do hope that you will give us the opportunity to discuss this with you in more detail.

Are you able to send through some product images to our sales@supagrow.co.uk and we will have one of our technical team members to give you a call.

Regards
Tarmar Wagstaff



Bewertet mit 5 von 5 Sternen

Greatb for beds and borders / topsoil v good

Used the compost as a mulcher in the beds and borders workingwell. Used the soil for lawn fantastic easy to use.

7. September 2022
Bewertung ohne vorherige Einladung
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Antwort von SupaGrow

Morning Daniel,

Thank you for your review, and I notice this is your second time purchasing Supagrow and your second 5 star rating, thank you! Happy Gardening :)

Kind regards
Tarmar

Bewertet mit 1 von 5 Sternen

Stay away from poor compost

I wish I had seen these reviews before buying bags from Homebase. As a keen gardener, good compost should not give off this kind of smell (and if there is any smell, it should go in a matter of days once aired and dug in.
Would not recommend this product to anyone, I used it when reseeding my lawn and now I just feel like I am in a farmyard. However you are creating this compost, something is clearly wrong with your manufacturing or storage process. I hope it doesn’t kill off my newly seeded lawn as I will have to then buy all new bags of grass seed and start all over again.

15. September 2022
Bewertung ohne vorherige Einladung
SupaGrow-Logo

Antwort von SupaGrow

Good Morning Matthew,

Are you able to send through some product images to our sales@supagrow.co.uk and we will have one of our technical team members to give you a call.

Kindest Regards
Mollie

Bewertet mit 1 von 5 Sternen

Compost kills plants!

as many others stated, this product killed most of my trees, the product is not good even for the price (special deals in homebase) just get something else!

1. Juli 2022
Bewertung ohne vorherige Einladung
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Antwort von SupaGrow

Good Evening EJ

Thank you for your review,

If you can provide your contact details for us on sales@supagrow.co.uk one of soil experts will be in touch.

Kindest Regards
Mollie

Bewertet mit 1 von 5 Sternen

Rancid Supagrow organic compost…

Bought 14 bags of Supagrow organic compost from Homebase whilst out shopping with my young family. Whilst driving home noticed a extremely foul smell coming from my boot and my kids were complaining of the horrendous smell to the extent they were nearly sick. Fully opened all the car windows to get rid of the smell, but to no avail. The smell was so foul and overpowering it was still in the car throughout the 30 min drive home!

Got home and had to get everyone showered and all clothing washed as the smell was everywhere, not to mention my car which was full of this rancid smell and after a home valet, still smells of the stuff a day later. Having to get it professionally valeted!

Called Homebase to complain and for them to send their vans to collect, but told cant do that and the smell is rencid and normal? So they were unwililing to help ! I am a long term gardener and never had such rubbish rancid compost! It was a impulse buy and seemed a decent offer .

I am ultimately concerned that me and my family have been sat in the car inhaling such poison on the drive home and have all developed a sore throat and can still smell it everywhere?

Do not buy this stuff it is extremely foul and in my opinion toxic/poisonous.

I am stuck with these bags and just want rid, Homebase or Supagrow need come and take this rubbish back!!!! This stuff should not be sold or should come with a health warning!

4. September 2022
Bewertung ohne vorherige Einladung
SupaGrow-Logo

Antwort von SupaGrow

Good Morning,

Thank you for taking the time to review the product. I am sorry to see the experience you seem to have had.

Please be assured the strong smell is normally and actually a good sign as the product will still be composting.

With the recent hot weather this also creates an odour from the products being compact.

If you could reach out to us on sales@supagrow.co.uk we will have a specialist team member call yourself.

Kindest Regards
Mollie

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