I used Square Health and Aviva Digital Care through the workplace benefits. The consultations with AVIVA GPs are easy to book even outside of the regular 9am-5pm (Mon-Fri) hours, which is really helpf... Mehr ansehen
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Das sagen Bewerter
I used square health and Aviva Digital Care through my workplace benefits. Finger prick blood test kit was sent quickly, clear instructions and when I sent it back, the results were fast and easy to i... Mehr ansehen
Unternehmen hat geantwortet
Quick response to organise blood sample with quick follow up appointment with gp. However, I was a bit surprised that a correction on date further confirmed by their email request, did not mean much.... Mehr ansehen
Unternehmen hat geantwortet
I had a video consultation with a physiotherapist who diagnosed Hip flexor tendonitis and sent me instructions for exercises which worked. It is now 2 months later and my hip continues to be fine. G... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Square Health was founded by the team behind the Doctors Chambers group of companies, and was set up to provide holistic medical, technological and claims-related solutions for insurers. The business is the result of over 20 years of experience within the healthcare sector. Our founders are doctors who also have a deep understanding of the complex requirements of the insurance industry. We have an established infrastructure; access to over 5,000 medical specialists across the UK, 200 staff spread across two UK offices and a software development team of over 100. Expanding on the clinical heritage of the group, Square Health offers an extensive range of medical services, including but not limited to: medical screening, 2nd opinion services, health MOTs, appointment booking services, virtual and face-to-face GP consultations, specialist referrals, physiotherapy sessions, counselling and dietician appointments— all of which can be arranged in short timescales and are supported via our bespoke cutting edge technology and software solutions.
Kontaktinformationen
Crown House, William Street, SL4 1AT, Windsor, Vereinigtes Königreich
- 0330 822 1776
- https://www.squarehealth.com/contact
- www.squarehealth.com
4.3
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454 Bewertungen
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Das haben sich andere Leute angesehen
I needed to see a GP and I couldn’t get…
I needed to see a GP and I couldn’t get past the receptionist at my own GP. I took the referral letter down to surgery and fortunately got them to act on it. The private GP identified what was needed and I was quickly sent to a specialist
23. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Square Health
Hi Daniel,
We appreciate you taking the time to share how the digital GP service helped you move things forward.
It’s good to know that the doctor recognised what was needed, prepared the referral letter, and gave you a clear route to the specialist support required. We understand how frustrating it can feel when you’re struggling to access the next stage of care, so we’re pleased the consultation helped create that opportunity.
We’re glad the referral was acted on promptly and that you were able to see the appropriate specialist without further delay.
Kind regards,
Square Health Team
The appointment was very well organised…
The appointment was very well organised and quite helpful. The doctor gave me a detailed explanation that has really helped improve my condition. I applaud the service 👏
21. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Square Health
Hi Augustina,
We’re grateful that you took the time to share your experience with us.
It’s good to know that the appointment ran smoothly and that the doctor took the time to explain your condition and the recommended next steps in enough detail to make a meaningful difference.
We’re especially pleased to hear that the advice you received has helped you feel better and move forward with greater confidence.
Kind regards,
Square Health Team
Excellent treat by the digital GP
Excellent treat by the digital GP. Prescription came through very quick and was easy to deal with.
23. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Square Health
Hi Bea,
We appreciate you sharing your feedback about the digital GP service.
It’s good to know that the consultation gave you the support you needed and that your prescription was issued promptly afterwards. We also understand how important it is for the next steps to feel clear and straightforward, particularly when treatment is required.
We’re pleased the overall process worked well for you.
Kind regards,
Square Health Team
Mental Health Service
I used the mental health service to see a therapist ( Chris Haylock ) the session was much more helpful and fulfilling than i had initially expected especially with it being a 30 min session. i’m very glad i reached out and i will definitely use the services again.
25. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Square Health
Hi Ellie,
We really appreciate you sharing your experience of using the mental health service.
It’s encouraging to know that your session with Chris gave you more value than you’d anticipated, particularly within the 30-minute appointment. Taking that first step to speak with someone isn’t always easy, so we’re pleased the conversation left you feeling that reaching out had been worthwhile.
It’s also good to hear that you’d feel confident using the service again in the future.
Kind regards,
Square Health Team
Very experienced doctor who dealt with…
Very experienced doctor who dealt with my condition diagnosis in a very polite and professional manner.
20. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Square Health
Hi Michael,
We appreciate you taking the time to leave your feedback.
It’s good to know that the doctor drew on their clinical knowledge to assess your condition and explain the diagnosis in a clear, respectful way. Feeling confident in both the advice given and the manner in which it’s delivered can make a real difference during a consultation.
Kind regards,
Square Health Team
Great experience with online GP
Great experience with online GP. She actually listened! Referred me on sraight away ( as per NHS and NICE guidelines). Great experience all round.
5. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Square Health
Hi Kirstie,
Thank you for your review.
It’s reassuring to know that the online GP gave you the time to explain your concerns properly and made you feel heard throughout the appointment.
We’re also pleased that she was able to assess the situation and arrange the referral promptly, giving you a clear next step without unnecessary delay.
We really appreciate you sharing how well the whole process worked for you.
Kind regards,
Square Health Team
Excellent personal service
Excellent personal service and very easy to use web site. Would highly recommend
22. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Square Health
Hi Hazie,
Your comments about both the website and the support you received are really appreciated.
It’s good to know that the online process felt straightforward and that the service itself still had a personal, attentive feel. That combination is exactly what we want members to experience when accessing healthcare remotely.
We’re grateful for your recommendation.
Kind regards,
Square Health Team
Antwort von Square Health
Hi Karanjit,
It’s always encouraging to know when our service has left such a positive impression.
Even with a brief review, it’s clear the overall experience worked well for you and we really appreciate you taking the time to share that.
Kind regards,
Square Health Team
The app was easy to navigate and book…
The app was easy to navigate and book and appointment. The practitioner was punctual and very helpful. I would recommend to anyone considering joining
19. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Square Health
Hi Nicola,
We’re delighted to hear that arranging your appointment through the app felt clear and uncomplicated.
It’s also good to know that the practitioner joined at the scheduled time and provided the guidance you needed during the consultation. We understand how important both reliability and useful support are when accessing healthcare remotely.
We appreciate your recommendation to others considering the service.
Kind regards,
Square Health Team
Squarehealth got straight to the point…
Square health got straight to the point and wrote me a referral with ease, whilst I'm still awaiting for my consultant at my hospital to give me one. The doctor at square health gave me one in five minutes...
18. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Square Health
Good afternoon,
Thank you so much for sharing your experience.
We’re glad the consultation helped you move things forward at a point when you were still waiting elsewhere for the referral you needed.
It’s good to know that the doctor quickly understood the situation and was able to prepare the referral during the appointment, giving you a clear next step without any added complication.
We appreciate you sharing how much of a difference that timely support made.
Kind regards,
Square Health Team
Quick appointment
Quick appointment, the doctor provided the referral after listening to what my problem was.
13. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Square Health
Hi Bogdan,
We’re pleased to hear that you were able to arrange an appointment without a long wait and speak with a clinician who took the time to understand your concerns.
It’s also good to know that the consultation led to the referral you needed, helping you move on to the next stage of care without unnecessary delay.
We appreciate you sharing your experience with us.
Kind regards,
Square Health Team
No follow up. Just silence
I had my mental health consultation then received no follow up whatsoever. I didn't get an email or any kind of contact to let me know the next steps so I was left confused and quite let down to be honest. I have no idea how to book any sessions on the AVIVA app, all I can do is book another consultation. I would not recommend this service.
6. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Square Health
Hi Zac,
We're sorry to hear that you didn't receive the follow up information you were expecting; this is disappointing to hear.
The Aviva app is designed to make booking an appointment, updating your details and finding the information you need as easy as possible, however, if you need any assistance with this or to look into your appointment follow up information further, please don't hesitate to contact us directly.
Kind regards,
Square Health Team
understanding my eating habits more
Having stopped smoking by weight ballooned. So worked with Katy a Nutritionist to help me understand my eating habits more than just put myself onto a diet adding more pressure to myself. Katy is brilliant, talking me through alternative foods, the benefits of these and breaking this down into managable changes. Even sharing recipes and how to look for better foods when shopping. Brilliant experience and helped me controll my eating.
3. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Square Health
Hi Claire,
It’s encouraging to hear that working with Katy helped you take a more balanced approach after gaining weight following your decision to stop smoking.
Rather than simply focusing on restriction, it sounds as though the sessions gave you a clearer picture of your usual food choices and helped you make realistic adjustments without adding extra pressure. We’re especially pleased that Katy’s advice on alternatives, shopping decisions and recipes gave you practical ideas you could use in everyday life.
It’s great to know the support has helped you feel more confident about your eating habits and the choices you make.
Kind regards,
Square Health Team
Good Experience on First Use
This was my first time using the service. I was seen quickly, the doctor was available at the time appointed and the guidance and follow-up was superb.
29. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Square Health
Hi Chris,
We're delighted that your first experience of using the GP service was such a positive one.
It's good to hear that you were able to speak with a doctor without a long wait and that the appointment began as scheduled. We also know how important it is to leave a consultation with clear advice and confidence about what happens next, so we're glad the guidance and follow-up met your needs.
We appreciate you sharing your experience with us.
Kind regards,
Square Health Team
Very good experience
Very good experience, great app for mental health. Would recommend it for everyone.
17. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Square Health
Hi Abz,
We're really pleased to hear that the mental health service worked well for you and that you found the app a useful way to access support.
It's encouraging to know that your overall experience left such a positive impression and we really appreciate you recommending the service to others who may also benefit from it.
Kind regards,
Square Health Team
Quick, Easy, and the Doctor Actually Listened
I used the Aviva Workplace remote GP service, provided by Square Health, and I have to say I was impressed and happy with the entire experience.
I booked an appointment and was seen the same day, within just a few hours. No long waits or messing around, which made a real difference when I needed to speak to someone quickly.
The appointment itself was over the phone and was simple and straightforward to set up. No technical issues, no confusing steps, just an easy process from start to finish.
The doctor was excellent too. Very Patient and a good listener. He was supportive throughout and never once disregarded any of the points or symptoms, which made me feel properly heard and cared for.
Overall, a smooth and helpful experience. It is reassuring to know this service is there when you need quick access to a GP. Would definitely recommend.
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von Square Health
Good morning,
Thank you so much for your kind and detailed review. We're really pleased to hear that your experience using the Aviva Workplace remote GP service through Square Health worked so well for you.
It's good to know that you were able to book and speak with a GP on the same day, especially at a time when you needed advice without a long wait. We also appreciate your comments about the phone appointment being easy to arrange, with no technical issues or unnecessary steps getting in the way.
We're particularly glad that the doctor took the time to understand your symptoms properly and made you feel listened to throughout the consultation. Feeling heard is such an important part of any healthcare appointment, so it's encouraging to know that the support you received felt thorough and considerate.
Thank you for sharing such detailed feedback and for recommending the service.
Kind regards,
Square Health Team
10mm dia sample tube, 60mm long label
I have a 10mm sample tube, and a label which is 60mm long. Obviously half of the label (ref number, name) will be obscured. The sample tube is tiny with no room to write anything on it. If I leave the bar code visible will the lab process it or reject it
18. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Square Health
Good afternoon,
Thanks for your review.
The label is wrapped partially around the tube with the sticky sides on the excess parts of the label stuck together. A video of how to complete the process is available here - https://vimeo.com/653639625/6fc84c235a
If you have any questions or queries in the future, please don't hesitate to contact us directly.
Kind regards,
Square Health Team
High quality service
I got an appointment on the same day and the GP was incredibly helpful and much better than my local one. The booking system is very easy to navigate and I’ve always had very good quality consultations with this company
15. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Square Health
Hi Peggy,
We're really pleased to hear that you were able to arrange a GP appointment on the same day and that the booking process has been straightforward for you to use.
It's also good to know that the GP gave you the support and guidance you needed during the consultation. We understand how important it is for members to feel they can access medical advice promptly, particularly when they may otherwise face delays elsewhere.
We're glad your experiences with Square Health have been consistently positive and that the consultations have met the standard you were hoping for.
Kind regards,
Square Health Team
The digital GP is easy to book and…
The digital GP is easy to book and provides professional consultation service. Unfortunately there is no follow up as promised by the GP.
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von Square Health
Hi Ernus,
Thanks for your review. We're delighted to hear that your found the booking process easy to follow and that the clinician you spoke with was professional.
Although appointments can only normally be booked one at a time, we're keen to learn more about the absence of follow up that you were expecting, whether it be by referral or prescription. Please contact us directly if you'd like us to look into this further for you.
Kind regards,
Square Health Team
A valuable tool in our healthcare arsenal
I used this service from the comfort of my own home to find out what a particular health issue I’d tolerated for a couple of years might be. I selected a doctor from a list that was offered, and I wrote a brief description of my problem for him to read before we began the video call.
The system worked really well and after a few quick questions the doctor gave me a diagnosis. I looked it up afterwards on the internet, and I could tell immediately that he was absolutely right.
With that in mind I saw my NHS GP who confirmed the diagnosis. Unfortunately there was going to be a 12 month wait for surgery on the NHS, so I sought private healthcare and had the operation last week.
I’m so pleased I took advantage of the video doctor service, and can unreservedly recommend it to anyone in a situation like mine.
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Square Health
Hi Peter,
We're really pleased to hear that the video GP service helped you get clarity on a health concern you had been living with for some time.
It's good to know that being able to choose a doctor, provide some background before the appointment, and speak from home made the process work well for you. That context can be really useful in helping the GP understand the issue and focus the consultation on what matters most.
We're also glad the doctor was able to assess your symptoms, give you clear guidance, and help you take the next steps with your NHS GP and then private treatment. It's encouraging to hear that the consultation played a part in helping you move things forward after such a long period without answers.
Thank you for sharing such detailed feedback and we really appreciate your recommendation.
Kind regards,
Square Health Team
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