I used Square Health and Aviva Digital Care through the workplace benefits. The consultations with AVIVA GPs are easy to book even outside of the regular 9am-5pm (Mon-Fri) hours, which is really helpf... Mehr ansehen
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Das sagen Bewerter
I used square health and Aviva Digital Care through my workplace benefits. Finger prick blood test kit was sent quickly, clear instructions and when I sent it back, the results were fast and easy to i... Mehr ansehen
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Quick response to organise blood sample with quick follow up appointment with gp. However, I was a bit surprised that a correction on date further confirmed by their email request, did not mean much.... Mehr ansehen
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I had a video consultation with a physiotherapist who diagnosed Hip flexor tendonitis and sent me instructions for exercises which worked. It is now 2 months later and my hip continues to be fine. G... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Square Health was founded by the team behind the Doctors Chambers group of companies, and was set up to provide holistic medical, technological and claims-related solutions for insurers. The business is the result of over 20 years of experience within the healthcare sector. Our founders are doctors who also have a deep understanding of the complex requirements of the insurance industry. We have an established infrastructure; access to over 5,000 medical specialists across the UK, 200 staff spread across two UK offices and a software development team of over 100. Expanding on the clinical heritage of the group, Square Health offers an extensive range of medical services, including but not limited to: medical screening, 2nd opinion services, health MOTs, appointment booking services, virtual and face-to-face GP consultations, specialist referrals, physiotherapy sessions, counselling and dietician appointments— all of which can be arranged in short timescales and are supported via our bespoke cutting edge technology and software solutions.
Kontaktinformationen
Crown House, William Street, SL4 1AT, Windsor, Vereinigtes Königreich
- 0330 822 1776
- https://www.squarehealth.com/contact
- www.squarehealth.com
4.3
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454 Bewertungen
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Das haben sich andere Leute angesehen
I’ve used the online GP service three…
I’ve used the online GP service three times now. Always helpful and professional. I recommend it.
23. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Square Health
Hi Marek,
We really appreciate you sharing your experience after using the online GP service on several occasions.
It’s encouraging to know that each appointment has given you the support you needed and that the standard of care has remained consistent every time you’ve returned.
Thank you for recommending the service to others.
Kind regards,
Square Health Team
Usually very helpful but my last…
Usually very helpful but my last experience was very lacking. Basically got told to go to A&E with no referral or documentation for a suspected kidney stone.
3. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Square Health
Good morning,
Thank you for taking the time to leave your review.
We're sorry that you weren't as happy with your most recent consultation as your previous ones. If the GP feels that the symptoms and discomfort is significant enough to require immediate medical intervention, to ensure the safety of the patient, they may well recommend that they visit A&E as soon as possible so that they can get the urgent assistance they need.
If you would like further information, please don't hesitate to contact us.
Kind regards,
Square Health Team
Addressed my concerns appropriately
Nice doctor , addressed my concerns appropriately and started treatment straightaway.
21. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Square Health
Hi Inaam,
We’re grateful that you took the time to share your experience with us.
It’s reassuring to know that the doctor took your concerns seriously, discussed them with you in a considerate way and was able to begin the appropriate treatment without delay.
We’re pleased the appointment gave you a clear way forward.
Kind regards,
Square Health Team
Straight to the point
Straight to the point, warm and friendly. She was able to refer me with ease. Great experience.
4. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Square Health
Hi Chris,
We appreciate you taking the time to share your experience with us.
It’s good to know that the doctor quickly understood what you needed, kept the consultation focused and made you feel at ease throughout the conversation.
We’re also pleased that the referral was arranged without unnecessary complication, giving you a clear next step following the appointment.
Kind regards,
Square Health Team
Physio appointment
Booking an appointment with the physio was really easy and free of charge 🙂. The lady I had appointment with listened really carefully what I got to say and she explained what I can try to do to improve my condition. Only downside in my point of view is: to me seemed like the physio I had an appointment with was in a bit of rush to finish the conversation and other think is when she send me the plan she forgot to mention how many sets, how many reps and how many times I need to do them exercises. Everything was just number 1. 1 set 1 rep 1 time which doesn’t make sense and worst think is there is a no way to contact them unless is time for your next appointment
1. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Square Health
Hi Barash
We appreciate you sharing such detailed feedback about your physiotherapy appointment.
It’s good to know that booking was straightforward and that the physiotherapist took time to understand your condition before suggesting ways to support your recovery.
We’re sorry, however, that the consultation felt hurried towards the end and that the exercise plan didn’t include clear instructions about the number of repetitions, sets or how often each exercise should be completed. We understand why receiving default figures of one throughout the plan would be confusing and make it difficult to follow safely.
We also recognise your concern about not having an obvious way to ask a follow-up question before the next appointment. Please contact our team directly with the details of your consultation so we can review the plan and help clarify the exercises provided.
Thank you again for raising this with us.
Kind regards,
Square Health Team
Really impressed with the service I…
Really impressed with the service I received!
Thorough, knowledgeable, precise and supportive of all the issues and questions I had.
I received the referral letter, emailed to me with 12 hours and had a consultation within 48 hrs!
Well done 👏🏼
3. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Square Health
Hi Chris,
We really appreciate you taking the time to share such detailed feedback about the service you received.
It’s encouraging to know that the doctor carefully worked through each of your concerns, answered your questions clearly and gave you confidence in the advice provided.
We’re also pleased that your referral letter reached you within 12 hours and that you were able to progress to a further consultation within 48 hours. Having those next steps arranged so promptly can make a real difference when you’re waiting for specialist support.
Thank you for your kind comments.
Kind regards,
Square Health Team
Efficient and convenient digital consultation
I made an appointment of digital GP via HSBC Premier which partnered with Square Health. It is such convenient and effective arrangement in particular on Sunday when it is difficult to find a GP. The consultation is conducted by an experienced GP, via a consultation link where I met the GP face-to-face. The experience is comfortable when the GP listened to my health problems and symptoms, provided his advice and prescribed me medication to suit my need.
21. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Square Health
Good afternoon,
We’re very grateful that you took the time to share such detailed feedback about your experience.
It’s good to know that accessing the HSBC digital GP service via Square Health gave you a practical option on a Sunday, when finding an available GP can be more difficult.
We’re also pleased that the video appointment allowed you to speak face-to-face with an experienced doctor who took the time to understand your symptoms, explain the appropriate advice and arrange medication suited to your needs.
It’s encouraging to hear that the whole process felt comfortable and worked well from booking through to treatment.
Kind regards,
Square Health Team
Great service
Great service. Even with it being the weekend. Got an evening appointment and a referral letter ready to contact the specialists on Monday. Thank you
27. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Square Health
Hi Sarah,
We really appreciate you sharing your experience with our digital GP service as your first Trustpilot review.
It’s good to know that you were able to secure an evening appointment over the weekend and receive the referral letter in time to contact the specialist team on Monday. Having that next step ready can make a real difference when you’re trying to move your care forward without losing time.
We’re pleased the service was there when you needed it.
Kind regards,
Square Health Team
This was very positive
This was very positive, made this appointment when I couldn’t get one soon enough with my own GP. I had a text reminder, I had space to fully explain my symptoms and provide photos, I had a reminder before the appointment and a very useful video consultation with an actual doctor.
27. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Square Health
Hi Paul,
We really appreciate you sharing such a detailed account of your experience.
It’s good to know the service gave you a timely option when an appointment with your usual GP wasn’t available soon enough. Being able to provide information and photographs beforehand, along with receiving reminders ahead of the consultation, can help the doctor make better use of the appointment time.
We’re also pleased that the video consultation gave you enough space to talk through your symptoms properly and receive useful medical guidance from a GP.
Kind regards,
Square Health Team
Professional & empathetic
Wanted to get a second opinion on a wooden splint that was stuck behind my hand nail. Doctor was very attentive, offered great advice and also helped me get access to the right resources to resolve my issue.
They took time to listen to my concerns & the issue at hand and were also very reassuring and offered me great advice on how I could resolve
Great service and was there to be utilised, when I needed it
21. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Square Health
HI Jaskarn,
We appreciate you taking the time to share such detailed feedback about your consultation.
It’s reassuring to know that the doctor carefully considered the wooden splinter beneath your fingernail, gave you clear guidance and pointed you towards the appropriate support to have it dealt with safely.
We’re also pleased that you felt able to explain your concerns fully and that the advice helped put your mind at ease. Being able to access that support at the point you needed it is exactly what the service is there for.
Kind regards,
Square Health Team
Easy to use and book
Easy to use and book. Good consultation and tips.
3. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Square Health
Hi Yusuf,
We’re grateful that you took the time to share your feedback.
It’s good to know that arranging the appointment felt straightforward and that the consultation gave you useful guidance to take away. Clear, practical advice can make a real difference when you’re looking for support with a health concern.
Kind regards,
Square Health Team
Really quick appointment with GP
Really quick appointment with GP. Needed a referral, GP was great and got my referral within 5 minutes of the consultation
3. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Square Health
Hi Yasmin,
We appreciate you sharing your experience of using the digital GP service.
It’s good to know that you were able to speak with a doctor without a long wait and that the consultation led to the referral you needed. Receiving it within minutes meant you could move on to the next stage of care without unnecessary delay.
We’re pleased the process worked so efficiently for you.
Kind regards,
Square Health Team
Every one is so helpful and kind and…
Every one is so helpful and kind and understanding and help.you all the way through your appointments
3. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Square Health
Good afternoon,
We really appreciate you taking the time to share your experience with us.
It’s reassuring to know that the team made you feel supported throughout your appointments and helped guide you through each stage of the process. Feeling listened to and well looked after can make a real difference when accessing healthcare, so we’re pleased that came across consistently.
Kind regards,
Square Health Team
I was impressed by the ease of the whole process.
The website was straight forward to use. The availability of an appointment was extremely fast. The Doctor I was connected with was both thorough and yet patient waiting for my answers. Understood my concerns and delivered the referral we agreed upon by email immediately after the consultation. I was impressed by the ease of the whole process.
18. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Square Health
Hi William,
We’re grateful that you took the time to share such detailed feedback about your experience.
It’s good to know that navigating the website and securing an appointment both felt uncomplicated, particularly when you were looking to speak with a doctor promptly.
We’re also pleased the GP gave you the time to answer fully, explored your concerns carefully and agreed a clear way forward with you. Receiving the referral by email immediately afterwards meant you could take the next step without any unnecessary hold-up.
We appreciate your comments and are glad the whole process worked so well for you.
Kind regards,
Square Health Team
It was easy to arrange and there was…
It was easy to arrange and there was not a long wait for the appointment.
Doctor was very friendly and not rushed, enabled a video link to better judge the problem.
Explained fully his reasoning and made a referral to a specialist
5. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Square Health
Hi John,
We appreciate you taking the time to share such detailed feedback about your appointment.
It’s encouraging to know that arranging the consultation was straightforward and that you were able to speak with a doctor without a lengthy wait. We’re also pleased the doctor gave you enough time to explain the concern properly and used the video connection to gain a clearer understanding of the issue.
It’s good to hear that the clinical reasoning was explained clearly and that the appointment resulted in a referral to the appropriate specialist.
Kind regards,
Square Health Team
Fantastic prompt service both wirh…
Fantastic prompt service both wirh doctor, prompt refferal and sorted. Amazing
22. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Square Health
Hi Kirsty,
We’re grateful that you took the time to share your experience.
It’s good to know that you were able to speak with a doctor promptly and that the referral was arranged without unnecessary delay. Having a clear outcome and knowing what happens next can make a real difference when you’re seeking medical support.
We’re pleased the service helped resolve things quickly for you.
Kind regards,
Square Health Team
Great service
I used this service when I needed help for my son. I found it very helpful and I would highly recommend it.
3. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Square Health
Hi Jack,
We really appreciate you sharing your experience of using the service for your son.
It’s reassuring to know that you were able to access the guidance you needed at the right time and that the support provided felt useful for your family.
Thank you for your recommendation. It means a great deal to know you’d feel confident suggesting the service to others.
Kind regards,
Square Health Team
The entire consultation was…
The entire consultation was surprisingly brief, generic, and rather superficial. I was not satisfied with it at all. Apart from being asked a few questions and receiving a printable PDF practice worksheet, that was essentially all it consisted of. Overall, my opinion of the consultation is below average, and I found it quite disappointing.
10. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Square Health
Dear Mr Jones,
Thank you for your review.
We're sorry to hear that the appointment didn't meet your expectations. Without knowing the service you used and the reason for the appointment, it's difficult to provide any additional context or guidance, however, we'd be more than happy to discuss this with you in more detail if you'd like us to.
Feel free to contact us on 0330 822 1776 or via the email address on the app.
Kind regards,
Square Health Team
Very helpful and worthwhile service
Very helpful and worthwhile service
24. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Square Health
Hi Andrew,
We’re grateful that you took the time to share your feedback.
It’s good to know that the service gave you useful support and felt like a worthwhile way to access medical guidance when you needed it.
We really appreciate your comments.
Kind regards,
Square Health Team
Happy with this service
Easy to book an appointment and Dr Iman Salehi was polite, listened and gave great recommendations. Seems like a good alternative to going to a private gp.
3. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Square Health
Good afternoon,
We appreciate you taking the time to share your experience of the service.
It’s encouraging to know that arranging the appointment felt straightforward and that Dr Salehi gave you the time to explain your concerns before offering clear, practical guidance.
We’re also pleased the digital GP service felt like a convenient option alongside visiting a private practice in person.
Kind regards,
Square Health Team
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