Sprintax Bewertungen 5'181

Easy to File 1040 NR definitely.

But the Human support, once I navigated pass the AI Agent was so amazing
Yanita Kim - Was super helpful

They are not understanding personal circumstances. Sprintax did not disclose that in case of the IRS not accepting my efile, I would have to pay an additional $40 (on top of $140 for Sprintax) to mail my documents. This is absolutely ridiculous. I should have went to an in person appointment. They do everything for you and I would have saved $50. Very disappointing experiences.

It was one of the worst experiences i've ever had in my life. For a 455 dollars tax refund (j-1 work and travel) i've payed 100 dollars for sprintax and since sprintax doesn't support e-file for non-residents like me, i payed 150 dollars for global delivery of my documents. We are living in 2026 and you guys still expect me to pay 250 dollars for a proccess i can deal with a 20 dollars ai subscription (I understand 150 dollars for delivery is not for sprintax but sprintax left me no option other than this since there is no e-filing). Only reason i was doing my tax filing with sprintax is because its the only legit way for j-1 students like be but it was a nightmare. Hope i will never have to use sprintax ever again

Valentin Ganev answered my question like 10 second
and closed the chat
he did not read my respond that I sent after his response in like 30 seconds

He has a good job where he can get easy money by just ignoring customers

After this I got routed to Ai chat bot and had to wait another 30+ minutes

Alexander Nedelchev was very helpful in resolving the issue i was facing, great service Sprintax

The chatbot wasn't very helpful. But once I got through to a person to speak to it was easy, Alexander Nedelchev, was who helped me and he was excellent.

I had an outstanding experience with Joana Smith at Sprintax. As an international F1 student filing taxes for the first time in the US, I was completely overwhelmed and had no idea where to start. Joana Smith was incredibly patient and guided me through every single step of the process without making me feel rushed or confused.
She took the time to carefully explain each section of the form, answered all my questions thoroughly, and made sure I understood what I was doing and why. Even when I had repeated questions or needed things explained multiple times, she remained calm, kind, and professional throughout the entire process.
Thanks to Joana Smith's dedication and genuine willingness to help, I was able to complete my tax filing with full confidence. She went above and beyond what I expected from a customer support representative, and I truly could not have done it without her support and guidance.
Joana Smith is an absolute asset to the Sprintax team. I highly recommend her to any international student who feels lost or stressed about filing taxes in the US. She made what felt like an impossible task feel completely manageable. If you ever get the chance to work with Joana Smith, consider yourself very lucky.
Five stars without any hesitation — thank you so much, Joana Smith!" Md Al Amin Meia PhD student UTRGV USA

Incredibly fast service.

Kristian Stefanov is great. Helped me expedite my process! 😃

My wife and I both are F1 student and as this is our first time filing taxes we were worried. Sprintax handled it pretty well. Also they handled our medical insurance confusion like a pro! Recommending every F1 student to use this platform.

Easy
Affordable
And if you get stuck, humans will answer your questions

The tax advisor was very patient, understanding, and showed expert knowledge.

I have been filling taxes with Sprintax for a few years now. This year, my experience with the Sprintax team, has been an enormous positive change. Filling taxes for international students/scholars can be an overwhelming and stressful process, but the representatives have been super helpful, because oftentimes tax payers have inquiries that go beyond the instructions in the Sprintax manual.

Had a nice worker that helped me so much. This is such a struggle for me as a non native speaker and not being in the US anymore makes it hard not calling people there. thanks guys.

I filed my 2025 taxes with sprintax as a non-resident and got the most supportive customer representative. Megan was incredibly helpful. She took time out to research and give me correct information. She reviewed information with me, and gave me the right guidance. I couldn't have done it without her. Thanks to her and to the sprintax team!

I was using Sprintax for the first time and needed to use support agent assistance via the chat. Kristian Stefanov, support agent, helped me a lot. Very knowledgeable person, quick and accurate responses, polite language. Please, give him a raise or make him a manager. This is exactly the kind of agent you want to see when preparing the taxes. Appreciate you, Kristian!

I had a lot of difficulty filling out the tax return and had many questions related to the entire process. Thanks to Beray, who responded immediately to every question i had.He explained everything to me in detail and made the process easy and understandable!

Yana is great and proactively help to solve my problem👍

Kristian Stefanov has helped me file taxes online. This was my first time doing it by myself and he was so helpful and assisted me throughout the entire process. Highly recommended!