Sadly, Simply Health has become super-complicated. It refuses to recognise my Touch ID, despite my setting it up many times. It's reluctant to even display current or past claims because its so... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
A lovely lady called Michelle, answered the customer service phone 5 minutes before closing and happily went through my account, options and assisted me with previous claims (I hadn't put through). Wh... Mehr ansehen
Unternehmen hat geantwortet
I had the good fortune of speaking with Lucy about the issue I had with my Health Plan which had been set-up incorrectly. Lucy was not only exceptionally professional, helpful and patient, but she... Mehr ansehen
Unternehmen hat geantwortet
I love Simplyhealth, its such an easy platform. I have just uploaded a receipt for podiatry today and within 8 mins I have received a claim update that I have been paid! It really couldn't be simpler... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Simplyhealth
Vom Unternehmen geschrieben
We are a leading B-Corp certified health solutions company, committed to providing affordable healthcare, to support everybody’s every day healthcare needs. Through our health and dental plans, including the market leading Denplan we look after over two million customers. We aim to support and protect the NHS through the provision of outpatient support to help people live their best lives.
We don’t have shareholders and since 1872 we’ve been led by our purpose of improving access to healthcare, for all in the UK. We are changing the game, investing £60 million in new businesses to accelerate the development of predictive and preventative healthcare services.
We understand our health depends on the health of our communities and our planet and we’ve always stood for a healthier world and are under no illusion that action is required for this to happen, we are proud to be B Corp certified.
Health Plans Dental Plans Health & Dental Plans for your businessKontaktinformationen
Andover, Vereinigtes Königreich
- 0370 908 3481
- customerservices@simplyhealth.co.uk
- www.simplyhealth.co.uk
4.5
Hervorragend
4990 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Always very helpful
Always very helpful. But for me the plan wasn’t for me . I think personally they should focus on the treatments that benefit you within your policy rather than the ones you don’t use or never will .
10. August 2026
Bewertung ohne vorherige Einladung
Antwort von Simplyhealth
Hello Dawn,
Thanks for leaving us a lovely five star review. All of our plans have set benefits and sadly, we can never tailor plans to suit individuals. I'm sorry you have chosen to leave Simplyhealth as the plan wasn't suitable for you.
Best wishes
Esther
Simplyhealth
Super helpful customer support
I recently had a query re a claim I had made. The young lady I spoke to was polite, listened to my problem and then advised how to resolve it.
So refreshing to actually have someone willing and able to help.
Following her help my payment was approved and paid into my account.
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Simplyhealth
Hi William,
Many thanks for sharing your experience of speaking with an advisor and I'm so pleased they were able to resolve your query and was so helpful.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Very helpfull my claim is now sorted
10. August 2026
Bewertung ohne vorherige Einladung
Antwort von Simplyhealth
Hello,
Thank you for awarding us with five stars. We really appreciate it.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Had difficulties in signing in thru my…
Had difficulties in signing in thru my app and Sam was very efficient and sorted my technical issues within minutes. Thank you.
7. August 2026
Bewertung ohne vorherige Einladung
Antwort von Simplyhealth
Hi Farzana,
Thanks for sharing your experience of chatting with Sam today. I'm so pleased he was able to resolve your technical issues so swiftly and efficiently. Sam and his manager aware aware of your very kind words and are equally happy.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Great company, fast updates, quick payments.
I’ve been with Simply Health along with my partner for a few years and it’s a Value for money policy. Very easy to upload and send claims for various treatments.
Payments are received in 3 days and they also keep me informed at every stage.
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Simplyhealth
Hello Miss Watson,
Thanks so much for your fantastic five star review. I'm really pleased to hear you find your policy good value and the claiming process fast. It's also lovely to know you make good use of your policy and that we're able to help support you with your everyday healthcare costs.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Inconsistent
They Paid for one at home test kit then when I bought another based on the fact they had already settled, they refused to pay even though I had plenty of cover left. I emailed several times but just seemed to get automated replies saying you are not covered. I pay extra in each moth for an enhanced policy but I’ll be cancelling. Even if they had admitted they made mistake for the first settlement I may have felt a bit better but they set a president by paying up on one claim but not the other.
15. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Simplyhealth
Hello Lesley Ann Brown,
I'm sorry to hear of your unhappiness with Simplyhealth regarding a recent claim. In order for us to investigate your concerns further, please email us at customerrelations@simplyhealth.co.uk with your name, date of birth and home post code. Please also make reference to this review.
Kind regards
Esther
Customer Relations
Simplyhealth
I am going through difficult times and was…
I am going through difficult times and was confused about how to claim etc for my policy with Simply Health .
Katie was very helpful and understanding and went through process of creating an app,including explaining each stage.Was very patient and polite and professional at her job.
Thank you so much Katie.
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von Simplyhealth
Hello Divyesh,
Many thanks for leaving us a five star review following your interaction with Katie. I'm pleased to hear Katie was so helpful and understanding during your conversation. Both Katie and her manager are aware of your kind comments about her.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Live Chat gave Excellent Customer Service
Very quickly solved my problem with my Claim, which got fully Resolved in one call to the Live Chat-line, permitting Approval there & then, & saved the inconvenience of any further call back, which was much appreciated! Many Thanks!
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von Simplyhealth
Hi Elaine,
Thanks for leaving us a lovely five star review and I'm pleased your query was resolved so quickly.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Simplyhealth are simply the best
Simplyhealth are simply the best .
Easy to use and great value for money regarding professional health services . Fast and efficient payment and keep you updated at all times .
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Simplyhealth
Hello Mrs Deirdre Broom,
Thanks so much for your great review. I'm so glad you're happy with the service we provide and that we're able to help support you with your everyday healthcare costs and needs.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
It would be easier and quicker if I…
It would be easier and quicker if I could speak with someone.
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Simplyhealth
Hello Paul,
Thank you for your review. Here at Simplyhealth we have a dedicated Customer Contact team ready to take any calls. The telephone number is 0370 908 3481 and the lines are open 9am to 5pm Monday to Friday.
All calls are initially answered by our digital call assistant who can respond to many queries. However, it will recognise if a caller needs or requests to speak to an advisor. Once your details are verified, you are transferred to the next available agent.
Kind regards
Esther
Simplyhealth
A simple chat to check how to claim…
A simple chat to check how to claim over multiple years was well received. The interaction was prompt and the service was good being provided accurate information was helpful as this was a chat! At the end I requested and received the transcribed chat.
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Simplyhealth
Hi Dani,
Thank you so much for leaving such a lovely review. I'm really pleased that you found our chat feature so helpful and informative.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
100% Customer Service from Simplyhealth
100% Customer Service from Simplyhealth. They are always the same. I know I can reply on them completely. Thank you Emily for all your help.
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Simplyhealth
Hi Patricia,
Thanks so much for your wonderful five star review and sharing your experience of Emily's assistance. Emily and her manager will be delighted to read your comments too.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
AutoSAM 1 minute
Was great apart from autuSAM said it would be 1 minute to transfer to an agent. Took a lot longer. After this tho it was all sorted in no time.
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Simplyhealth
Hello Rei q,
Many thanks for your review. Due to varying volumes on the live chat feature, I can confirm that Simplyhealth have never given a timeframe or quoted one minute from leaving our digital assistant and an advisor taking over. You are advised that you are in a queue, please stay connected and someone will help you shortly.
I'm pleased your query was sorted out promptly once you were transferred.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Superb service and support as usual.
Superb service and support as usual from Simply Health.
Lorraine was amazing and so patient and was a tremendous help and sorted my errors in making multiple claims.
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Simplyhealth
Hi Asker,
Thank you so much for your great five star review. It's lovely to hear you found Lorraine so helpful and patient in resolving your claims query. Lorraine and her manager will be made aware of your kind words.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Angela was very helpful and quick to…
Angela was very helpful and quick to respond with a answer to my query, very happy
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Simplyhealth
Hi Mark,
Thank you for your lovely five star review about your interaction with Angela. I'm glad Angela was able to answer your query so quickly. Your comments have been shared with Angela and her manager to make them aware also.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
I recently made a claim for lenses to…
I recently made a claim for lenses to my reading glasses and it could not have been any easier also very fast payment three days or so brilliant
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Simplyhealth
Hi James,
Many thanks for leaving us a lovely five star review. I'm pleased you found our claiming process so easy and fast.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
I have been with Simply Health for the…
I have been with Simply Health for the last 30 or 40 years. Payouts are dealt with quickly. Overall it’s good value.
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Simplyhealth
Hello Ann,
Thank you for your long standing loyalty to us and awarding us with five stars.
It's great that we've been able to help support you with your everyday healthcare costs over the years.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Georgia went above and beyond…showing great customer service
Georgia went above and beyond explaining why my query after several previous phone calls hadn’t been actioned.Shown great customer service skills and ensured payment would be actioned the same day.
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Simplyhealth
Hi Erika,
Thanks so much for your amazing comments following your interaction with Georgia. It's wonderful to hear how happy you were with the service you received from her. Georgia and her manager have been made aware of your comments and I'm sure they'll both be equally delighted.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
All my comments are well deserved for…
All my comments are well deserved for this Company
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Simplyhealth
Hi Jacqueline,
Many thanks for your five star review and kind words.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Had difficulty using website for cla…
Had difficulty using website for cla however it was caused by the latest Apple iOS update!
23. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Simplyhealth
Hello Mr Plock,
Thank you for your five star review. I hope you were able to submit your claim ok following your device software update.
Please email us at customer.services@simplyhealth.co.uk with your name, date of birth and home post code if you do continue to experience issues.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
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