No stars if I could. This is my third month attempting to cancel my membership. Every time I get an “agent” to cancel my membership they refund the charge but never actually cancel the membership. I’m... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
To whom ít may concern, my experience with ShoeDazzle has been wonderful/awesome. I've never had a problem with any of the products I've purchased from you. Your clothing, foot wear, accessories etc a... Mehr ansehen
Be sure to make a note of when your VIP credits expire. I'm usually good with keeping track of when I have VIP credits to use and their expiration dates, and I can count on the reminders from Shoed... Mehr ansehen
Unternehmen hat geantwortet
I am ALWAYS so impressed with the absolute ease of ordering. The selections are devineas well! That would have to be my only complaint, if you could call it that, is there are TOO MANY shoes to c... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
In 2009, Co-Founders Kim Kardashian, Brian Lee, Robert Shapiro and MJ Eng created ShoeDazzle, the first fashion subscription service to bring a personalized boutique experience to shoe addicts and style fanatics everywhere. Every month, the company debuts a new selection of exclusive and brand-name shoes, handbags and more, including a custom online showroom, curated to each client's individual style preferences. In 2013, world-renowned fashion expert Rachel Zoe joined ShoeDazzle as Chief Stylist.
Kontaktinformationen
Vereinigte Staaten
- 888.508.1888
- www.shoedazzle.com
3.3
Akzeptabel
14'891 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Where are all of the plus size choices…
Where are all of the plus size choices for clothing? Also, most of the shoes that I like are not available in my size.
24. Juni 2025
Antwort von ShoeDazzle
Hello Lucretia,
Thank you for writing us a review. We sincerely apologize that you haven’t been able to find the plus-size clothing or shoe sizes you were hoping for. That’s incredibly frustrating, and we completely understand how discouraging it can be when the styles you love don’t include the sizes you need. Please know that we're working hard to restock our items regularly, and we appreciate your patience. Rest assured that we are actively working to enhance your shopping experience. Our Member Services Team will reach out to you right away to assist you further with your concerns.
Best,
Chad
I have these shoes in nude and i love…
I have these shoes in nude and i love them however they are too big i am so happy to have them in black in the right size!! I know they will be my go to shoe. thanks.
25. Juni 2025
This company is disgusting
This company is disgusting. They will take your money quickly and then claim it expires without proper notification. They are horrible and should be sued for theft and fraud. Pathetic. I am researching a class action.
21. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von ShoeDazzle
Hi Brenda,
We're truly sorry to hear about your experience and understand how upsetting this situation must be. We take all feedback seriously and strive to be transparent and fair in our policies, including expiration timelines and notifications. That said, we never want a customer to feel misled or unheard. Our Member Services Team will be contacting you right away.
Best,
Kim
Very beautiful items
Very beautiful items. Love All there products. I have order on multiple occasion. Very impressed.
21. Juni 2025
Membership Is a Waste of Money…
You aren't able to utilize the VIP credits efficiently. I earned points that translate to credits, but they are never applied too my orders. I'm trying to burn the through what I have paid for because the membership is no longer advantageous--I am just giving away money at this point.
15. Juni 2025
Antwort von ShoeDazzle
Hello Shannon,
We're sorry the membership has felt like a waste and that your VIP credits and points haven’t been applied as expected. We understand how frustrating it is to pay month after month and not be able to use what you’ve earned efficiently—it feels like you’re losing value instead of gaining it. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.
Best,
Zeth
Be sure to make a note of when your VIP…
Be sure to make a note of when your VIP credits expire.
I'm usually good with keeping track of when I have VIP credits to use and their expiration dates, and I can count on the reminders from Shoedazzle about using them before they expire, but recently I haven't been receiving any reminders...bummer...I missed out on a bundling a few pieces I had my eyes on. Just be sure you're using your credits before they expire.
15. Juni 2025
Antwort von ShoeDazzle
Hello Cara,
We're sorry you didn’t receive the usual reminders about your VIP credits expiring. We understand how disappointing it is to miss out on items you were planning to bundle, especially when you’ve been careful about tracking your credits and have come to rely on those notifications. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.
Best,
Zeth
Thank You for your help in placing my…
Thank You for your help in placing my order. I was well pleased with the service I received. I know I will be ready to take on the world in my new items. Thank You!
6. März 2025
I need to return my last shipment of…
I need to return my last shipment of shoes that I received last week. It was a size too large. What address do I use. Otherwise I love the shoes. They are so flexible and soft.
24. Mai 2025
The shoes are not comfortable at all!!!
21. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von ShoeDazzle
Hello Nathan,
We’re sorry to hear the shoes didn’t meet your comfort expectations. We understand how important it is for footwear to feel good from the start, and it’s disappointing when they don’t. Your feedback is important to us, and we value the opportunity to resolve this. We’ve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.
Best,
Zeth
I keep getting a notice that my credit…
I keep getting a notice that my credit card was not approved, which is impossible, then I got a notice stating "thank you for your order" and a order number with delivery date. I'm totally confused.
12. Mai 2025
Antwort von ShoeDazzle
Hello Barbara,
Thank you for writing us a review. I’m really sorry for the confusion and mixed messages. That sounds incredibly frustrating, especially when you're being told your card wasn’t approved and then suddenly receive an order confirmation. You're absolutely right to expect more clarity and consistency. We're committed to addressing these issues to enhance your future shopping experiences and our Member Services team will reach out to you shortly to assist you further.
Best,
Chad
You doing good keep up the good work
2. Mai 2025
Best place ever
2. Mai 2025
Hopefully all will go well
Hopefully all will go well. This is my first time ever experience ordering from this company.
28. April 2025
I Love Shoe Dazzle everything I own…
I Love Shoe Dazzle everything I own comes from them. I'm so satisfied with me ordering online. I havé so many shoes I sleep with them ... Just joking but always smiling when my box comes.
25. April 2025
I love Old Navy campus shoes
I love Old Navy campus shoes, and when I saw everything was on sale, I decided to buy some espadrilles and a nice sandal with a heel by Kylie
Jenner xxxooo your shoes last forever!
DebbieMorris
24. April 2025
I Wanted the package delivered to 711A…
I Wanted the package delivered to 711A Seagirt Ave instead you opted to send it to Park Place
24. April 2025
Antwort von ShoeDazzle
Hello Rose,
We're sorry the package was sent to the wrong address, especially when you clearly requested it be delivered to 711A Seagirt Ave. We understand how frustrating it is to have something sent elsewhere, especially when expectations were set differently. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.
Best,
Zeth
I💜Shoedazzle.com
8. April 2025
I was really upset initially because…
I was really upset initially because two of my VIP credits had expired, but we were able to reach an agreement and experience was pretty great overall
4. April 2025
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.