ShoeDazzle Bewertungen 

14'891
•
TrustScore 3.5 von 5

3.3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

No stars if I could. This is my third month attempting to cancel my membership. Every time I get an “agent” to cancel my membership they refund the charge but never actually cancel the membership. I’m... Mehr ansehen

Bewertet mit 5 von 5 Sternen

To whom ít may concern, my experience with ShoeDazzle has been wonderful/awesome. I've never had a problem with any of the products I've purchased from you. Your clothing, foot wear, accessories etc a... Mehr ansehen

Bewertet mit 3 von 5 Sternen

Be sure to make a note of when your VIP credits expire. I'm usually good with keeping track of when I have VIP credits to use and their expiration dates, and I can count on the reminders from Shoed... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I am ALWAYS so impressed with the absolute ease of ordering. The selections are devineas well! That would have to be my only complaint, if you could call it that, is there are TOO MANY shoes to c... Mehr ansehen

Unternehmensdetails

  1. Schuhgeschäft
  2. auch in
  3. Bekleidungsgeschäft

Informationen, die aus verschiedenen externen Quellen stammen

In 2009, Co-Founders Kim Kardashian, Brian Lee, Robert Shapiro and MJ Eng created ShoeDazzle, the first fashion subscription service to bring a personalized boutique experience to shoe addicts and style fanatics everywhere. Every month, the company debuts a new selection of exclusive and brand-name shoes, handbags and more, including a custom online showroom, curated to each client's individual style preferences. In 2013, world-renowned fashion expert Rachel Zoe joined ShoeDazzle as Chief Stylist.


Kontaktinformationen

3.3

Akzeptabel

TrustScore 3.5 von 5

14'891 Bewertungen

5 Sterne
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3 Sterne
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1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.3

Alle Bewertungen

(14'891)

17 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

I've been trying to cancel my…

I've been trying to cancel my membership since yesterday because I don't want to get charged $49.95. I can't reach anyone on the phone or via chat. I've sent a DM on Instagram. Nothing. I filed a complaint on BBB

1. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Trash

Trash, I hate this company. They’re thieves & liars . I round give ZERO stars if I could

7. September 2025
Bewertet mit 3 von 5 Sternen

I thought with a VIP credit it was…

I thought with a VIP credit it was free. This is not worth it!

9. Juni 2025
ShoeDazzle-Logo

Antwort von ShoeDazzle

Hello Kim,

Thank you for writing us a review. We genuinely appreciate your feedback and understand your concerns regarding the VIP credit. Please know that your feedback is invaluable to us, and we're committed to addressing these issues to enhance your future shopping experiences. Our Member Services team will reach out to you shortly to assist you further.

Best,
Chad

Bewertet mit 1 von 5 Sternen

The rules have changed with clearance…

The rules have changed with clearance items since I have been a member over 10 years. I had credit available and do not understand why I had to pay anything out of pocket. No worries , once I use the rest of my credit I will be canceling this subscription.

9. Juli 2025
ShoeDazzle-Logo

Antwort von ShoeDazzle

Hi Cordell,

We truly value your loyalty as a member for more than 10 years, and we recognize your frustration with the recent changes to the clearance item rules. It's entirely understandable to feel confused about needing to pay out of pocket when you have credits available. Our Member Services Team will be contacting you right away.

Best,
Kim

Bewertet mit 1 von 5 Sternen

Lost a loyal customer due to greed

I've been a member for years. Use to love them. Now they are a scam. They will charge a card not tied to your membership. The VIP credits can't be used as your money. If a shoe is on sale for $10. You have to pay for it separately or use an entire VIP credit which is $50. Such a disappointment. They don't even have a good selection of shoes as they use to have. I will be cancelling my membership as soon as I find something to purchase with my 2 unauthorized charges towards VIP credits.

6. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Charged me more for tariffs than taxes!

You charged me for tariffs so I'm canceling my subscription after I get my last order.

3. September 2025
ShoeDazzle-Logo

Antwort von ShoeDazzle

Hello Dale,

Thank you for taking the time to leave a review. We're sorry for the confusion about the tax/tariff fees. We understand that added charges should be clear and transparent when checking out. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.

Best,
Zeth

Bewertet mit 5 von 5 Sternen

Stylishly beautiful!

To whom ít may concern, my experience with ShoeDazzle has been wonderful/awesome. I've never had a problem with any of the products I've purchased from you. Your clothing, foot wear, accessories etc are very fashionable, Sophisticated, and elegant. Thank you for keeping me looking stylishly beautiful 🤗. Blessings & Peace to all of you 😊

14. Februar 2025
Bewertet mit 2 von 5 Sternen

Not pleased...

Well, firstly, it just would not let me buy anything on my phone. I had to wait until I was able to buy it on my computer. Secondly, I kept trying to add a new card to my account. It would not allow me to do it. Lastly, I tried to delete the old card but, that is not even an option. I thought that it would be an option only on their website but, no. I wasn't even able to buy a couple of the items that I wanted to because I had to use my credit card that was already on there. I am not happy with my experience at all. I never have anything bad to say about this company or really any other company but, this one shook me. I will say that the customer service was good though it did not help.

1. September 2025
ShoeDazzle-Logo

Antwort von ShoeDazzle

Hi Maggie,

We sincerely apologize for the frustrating experience you've had while trying to make your purchase. We understand how disappointing it can be when technology doesn't work as expected, especially when you’re eager to buy items you love. Our Member Services Team will get in touch with you right away.

Best,
Kim

Bewertet mit 3 von 5 Sternen

Never finish

1. September 2025
ShoeDazzle-Logo

Antwort von ShoeDazzle

Hello Rhonda,

Thank you for reaching out to us and sharing your concerns. We sincerely apologize that your experience with us didn't meet your expectations. Your satisfaction is incredibly important to us, and we are committed to making things right, so we will be sending you a private message shortly.

Best,
Allison

Bewertet mit 5 von 5 Sternen

I've always been happy with the wide…

I've always been happy with the wide variety of items offered and happy with my items also the deals with vip rewards I've told many woman at work about all of my needs being met with shoedazzle. Keep up the great job,values and support. Thank You

8. März 2025
Bewertet mit 5 von 5 Sternen

Disappointed in recent service

I am impressed by the extensive selection available. However, I was disappointed by the cancellation of my previous order due to inventory constraints, especially since the items appeared to remain in stock upon my return. My intention was to utilize my accrued credits, secure the desired items, and subsequently close my account. I was charged $44.97 on July 4th and again on July 11th. Despite receiving an email indicating a delay, the order was ultimately canceled. While a refund of both funds and credits was processed, this experience was unsatisfactory. As a valued customer, I expected a higher level of service.

11. Juli 2025
Bewertet mit 5 von 5 Sternen

EASY BREEZY SHOPPING &DEALS

Easy AI navigation. Easy breezy to do on my phone! I get busy and let my credits build up then browse when I get time and use my credits. You still have to pay the tariff though FYI...my 6 pairs of must haves shoes were free &so was shipping! Tarrifs however we're $49 though. STILL AN AWESOME BUY🤩

13. Juli 2025
Bewertet mit 1 von 5 Sternen

item missing with no help!

I received my order today, and I was missing a pair of shoes, also I realized that my order sheet was missing too. I called customer service and they told me to call back in 48 hours.
Why is it my responsibility to call back, so I asked for an emailed that I could reference when I do call back, and was told just to call back, in 2 days. Worst customer service! As a person who’s worked in customer service for 20 years that doesn’t even make sense how they handled the situation!

26. Juni 2025
Bewertung ohne vorherige Einladung
ShoeDazzle-Logo

Antwort von ShoeDazzle

Hello Sieta,

Thank you for reaching out, and we're truly sorry to hear about your experience. Receiving an incomplete order and being asked to follow up without proper documentation is understandably frustrating. This is certainly not the level of service we strive to provide, and we regret the lack of support. We’ll be sending you a private message shortly, so we can address this matter as soon as possible.

Best,
Allison

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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