No stars if I could. This is my third month attempting to cancel my membership. Every time I get an “agent” to cancel my membership they refund the charge but never actually cancel the membership. I’m... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
To whom ít may concern, my experience with ShoeDazzle has been wonderful/awesome. I've never had a problem with any of the products I've purchased from you. Your clothing, foot wear, accessories etc a... Mehr ansehen
Be sure to make a note of when your VIP credits expire. I'm usually good with keeping track of when I have VIP credits to use and their expiration dates, and I can count on the reminders from Shoed... Mehr ansehen
Unternehmen hat geantwortet
I am ALWAYS so impressed with the absolute ease of ordering. The selections are devineas well! That would have to be my only complaint, if you could call it that, is there are TOO MANY shoes to c... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
In 2009, Co-Founders Kim Kardashian, Brian Lee, Robert Shapiro and MJ Eng created ShoeDazzle, the first fashion subscription service to bring a personalized boutique experience to shoe addicts and style fanatics everywhere. Every month, the company debuts a new selection of exclusive and brand-name shoes, handbags and more, including a custom online showroom, curated to each client's individual style preferences. In 2013, world-renowned fashion expert Rachel Zoe joined ShoeDazzle as Chief Stylist.
Kontaktinformationen
Vereinigte Staaten
- 888.508.1888
- www.shoedazzle.com
3.3
Akzeptabel
14'891 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
Shoedazzle is the most amazing site!
Shoedazzle is the most amazing site! Accurate, speedy, rewarding & easy on the pockets!!
2. September 2024
Bewertung ohne vorherige Einladung
Antwort von ShoeDazzle
Hello Divina,
Thank you so much for your feedback! We’re happy to hear that you find ShoeDazzle amazing and that our site meets your expectations for accuracy, speed, and affordability. Your satisfaction and enjoyment are incredibly important to us, and we’re glad to know we’re hitting the mark. We appreciate the time you spent sharing your experience!
Best,
Zeth
The ease of the site while navigating
The ease of the site while navigating. I was able to find my size in the available items and check out was a breeze ☺️
9. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von ShoeDazzle
Hello Ciara,
It is delightful to learn about your favorable navigation experience on our website! Our main goal is to make your buying experience easy and pleasurable every time. We're happy that you're finding exactly what you're looking for and that you love our offerings. We appreciate your choice and hope to be of further assistance to you soon!
Best regards,
Chad
Never got my shoes
I did a exchange, I sent back two pairs of shoes that didn’t fit me but, never got the replacements!
10. August 2024
Bewertung ohne vorherige Einladung
Antwort von ShoeDazzle
Hello Tricia,
We are really sorry to hear about the trouble with your exchange. It’s frustrating to send items back and not receive the replacements as expected. We understand how inconvenient this must be. We’ll look into the status of your exchange and make sure we get this sorted out for you as quickly as possible. Thank you for bringing this to our attention, and we appreciate your patience as we resolve the issue. We'll reach out to you via email right away to assist you further.
Best,
Bonnie
Shoedazzle is a very dependable site…
Shoedazzle is a very dependable site for whatever wardrobe style I decide on for the season. I like their credit n VIP systems. Even if I don't buy for a month or so, having the membership. I can go back n shop later, n it still feels like a win with the discounts.
28. August 2024
Bewertung ohne vorherige Einladung
Antwort von ShoeDazzle
Hello TaShaula,
Thank you for sharing your positive experience with ShoeDazzle! We’re happy to hear that you find our site dependable and that our VIP membership works well for you. It’s great to know that you appreciate the flexibility our membership offers and that it feels like a win whenever you shop with us. Your satisfaction is our top priority, and it's feedback like yours that keeps us motivated to provide the best service possible.
Best,
Zeth
I love shopping on Shoedazzle
I love shopping on Shoedazzle. I love the style of clothes and I love the shoes. Now that I’m older I can’t wear 3-4 “ spike heels. I love high heels they are so sexy. Shoedazzle has plenty of shoes that have a kitten heel and they’re perfect for me. I love the sales. I buy a lot of things from Shoedazzle
20. August 2024
Bewertung ohne vorherige Einladung
Antwort von ShoeDazzle
Hello Michele,
We're thrilled to hear that you've had such positive experiences with ShoeDazzle! It means a lot to us to know that our products have consistently met your expectations in terms of fit, quality, and style. Your satisfaction is our top priority, and we're committed to providing you with great sales and even greater experiences every time you shop with us. Thank you for your continued support!
Best regards,
Chad
I really like shiedazzle because they…
I really like shiedazzle because they carry large size shoes that are fashionable and affordable, there is something for everyone.
3. August 2024
Bewertung ohne vorherige Einladung
Antwort von ShoeDazzle
Hello Marva Michelle,
We're thrilled to hear that you've had such positive experiences with ShoeDazzle! We always strive to provide the best styles and quality for women of all sizes. Your satisfaction is our top priority, and we're committed to providing you with great prices and even greater experiences every time you shop with us. Thank you for your continued support!
Best regards,
Chad
good shopping experience
17. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von ShoeDazzle
Hello,
Thank you for your feedback! We're happy to hear that you had a good shopping experience with us. We strive to provide a seamless and enjoyable shopping experience for our members. Your feedback is greatly appreciated and motivates us to continue delivering excellent service.
Best,
Zeth
Honest review from a real longtime customer…
If you have any hesitation in becoming a Shoedazzle VIP reward member or keeping your monthly vip account, you should not!
Shoedazzle is an outstanding company, that truly has stood the test of time with their continuous styling and passion to satisfying their vip and new customers needs, wants & our constructive feedback. Their customer consultants and service is unmatched with any competitors, they deserve to stay at the top of manufacturing elite in both high end and budget friendly buying. Shoedazzle enable their buyers to stay in current style without breaking their bank, through their seasonal sales & markdowns, rewards, perks and points incentives.
Thank you sincerely to the entire Shoedazzle team and corporation as a whole, for caring about the economy and for valuing your customers.
You too are valued!
Satisfied Silver VIP member since 11-5-2014
7. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von ShoeDazzle
Hello Bella,
It sounds like you've had a fantastic experience with ShoeDazzle over the years! Your loyalty and satisfaction are truly appreciated by them, and your feedback reflects that. It was a wonderful feeling to be able to meet your online shopping needs.
Best Regards,
Clark
Decent shoes and if you just skip…
Decent shoes and if you just skip paying the monthly fee each month, having a VIP account is beneficial. My issue is the inconsistent sizing. I order on shoedazzle because I wear size 12 and it's hard to find cute shoes with big feet. Recently the sizing has been inconsistent. Especially with their heels, they are waaaaay too skinny and they need a wide option for heels (even though I don't have to wear wide in normal size 12 shoes). My rating is so low because I consistently have issues with returns. I send an item back and do not hear from the company from weeks so I have to go and contact them about the return and then it is a hassle because even if you have proof via tracking info an order was sent, you need the receipt from the place you sent the order. Recently someone told me I needed email confirmation when I sent the item for return at the post office and it is not connected to my email. Very weird and inconvenient return system. I understand there are scammers, but if that is the case make an easier system within your company to track returns so people do not have to contact you about it. I had to speak to 4 different people who gave me 4 different pieces of information. One lied and said the order was refunded when it wasn't.
25. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von ShoeDazzle
Hello Laure,
We're sorry to hear about your frustrating experience with the inconsistent sizing and the challenging return process. It sounds incredibly disappointing, especially when you rely on our offerings to find cute shoes in your size. The issues you've faced with returns and the confusing, inconsistent information from our Member Services Team must be really discouraging. Your suggestion about improving the return tracking system makes a lot of sense and we would certainly make the process more convenient for everyone. Your feedback is important to us, and we value the opportunity to resolve this. We’ve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.
Best,
Zeth
Checking out
Had a hard time trying to check out using Afterpay and wasn’t able to us it
1. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von ShoeDazzle
Hello Pandora,
We're truly sorry to hear about the frustration you experienced with our website's performance and that you had trouble using Afterpay to check out and were unable to do so. We understand how valuable your time is and apologize for any delays and errors you encountered. Rest assured, we'll promptly address these issues to ensure a smoother and more efficient experience for you and all our members in the future. Our Member Services Team will reach out to you right away to offer further assistance because we are dedicated to providing you with the best service possible.
Best,
Chad
I tried to order two other items that…
I tried to order two other items that were two for one credit and it wouldn’t bundle them. I’ll have to come back and order them later.
1. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von ShoeDazzle
Hello,
We're sorry to hear about the trouble you had with bundling your items. It’s frustrating when things don’t work as expected, especially when you’re trying to take advantage of a good deal using your credit. Having to come back and reorder is definitely an inconvenience. Your feedback is important to us, and we value the opportunity to resolve this. We’ve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.
Best,
Zeth
I have been with Shoedazzle since 2013
I have been with Shoedazzle since 2013. I get 95% of my shoes from them. The quality is excellent! If for some reason you have a problem they will do everything they can to make it right. I love the clothing also. I prefer to buying online for the convenience. I love seeing the my own line showroom every month.
1. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von ShoeDazzle
Hello Julie,
That's fantastic to hear about your experience with ShoeDazzle! It sounds like you've been a loyal customer for quite some time, since 2013—that's impressive! It's wonderful that you've found our shoe quality to be excellent and our service top-notch. Being able to count on a brand to resolve any issues that arise speaks volumes about their commitment to your satisfaction.
Best,
Clark
customer rep
customer rep. was very attentive to my needs and was able to assist with issues and resolve issues quickly.
13. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von ShoeDazzle
Hi David,
Thank you for your kind feedback regarding your recent interaction with our Member Services Team. We are glad to hear that our Member Services Team was mindful of your needs and efficiently resolved your concerns. Providing excellent member service is a top priority, and we are happy that we could meet your expectations. Your satisfaction is important to us, and we will continue to strive for exceptional service in every interaction. Thank you for choosing us, and we look forward to continuing to serve you!
Best,
Kim
Easy navigating
Easy navigating, quick ordering. Satisfied, I will reserve opinions when I receive my shoes.
12. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von ShoeDazzle
Hello Alberta,
We're glad to hear that you found the navigation easy and the ordering process quick! Your satisfaction is important to us, and we understand wanting to reserve feedback until you've received your order. We can't wait for you to get your shoes and experience them firsthand.
Best,
Allison
Love the new shoes I got on sale
The site was really easy to shop, and I found some cute shoes!
4. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von ShoeDazzle
Hello,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and website! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. We hope you will always have a wonderful experience with us in the future.
Best regards,
Chad
Okay
We had a great experience with picking out your fabulous shoes. Thank you.
6. April 2024
Bewertung ohne vorherige Einladung
Antwort von ShoeDazzle
Hello Sheila,
We're so happy that you had a wonderful experience selecting our fabulous products! Your satisfaction means a lot to us, and we're grateful for your loyalty to ShoeDazzle.
Best,
Allison
I like the new styles that are coming…
I like the new styles that are coming in. Can hardly wait for more vip sales.🤓
2. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von ShoeDazzle
Hello Deborah,
Wow! Thank you for your positive feedback! We're happy to hear that you're excited about the new styles we're introducing. We're constantly striving to bring fresh and trendy designs to our members, and we're glad to know that you're looking forward to more VIP sales. Your support means a lot to us, and we appreciate your enthusiasm! Have a great day!
Best,
Bonnie
What happened…
The fact that we are paying $50 a month and when I finally decide to purchase something, my size is not available in 95% of the items. The accessories and clothing are nothing like they used to be when I first started using this site. The products don’t look good to me anymore.
6. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von ShoeDazzle
Hello Lashae,
I'm truly sorry to hear about your disappointment with the availability of sizes and the changes in our product offerings. It's understandably frustrating when you're paying for a membership and encounter limitations in the items you can purchase, especially when the selection doesn't meet your expectations. We strive to provide a diverse range of products that appeal to all our members, and it's sad to hear that the current offerings don't align with your preferences as they once did. Your feedback is incredibly valuable, and we'll take it into account as we work to improve our offerings and ensure a more satisfying experience for all our members. We’ve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.
Best,
Bonnie
Love this ap!
1. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von ShoeDazzle
Hello Wendy,
It is delightful to learn about your favorable navigation experience on our website! Our main goal is to make your buying experience easy and pleasurable every time. We're happy that you haven’t had any problems. We appreciate your choice and hope to be of further assistance to you soon!
Best regards,
Chad
Shoe dazzle has changed for the worse
I’ve been a member for many years and Shoedazzle doesn’t have cute shoes and clothes any more. I will be canceling my subscription after I use my credits.
27. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von ShoeDazzle
Hello Monica,
Thank you for writing a review! We are very sorry to hear about the inconvenience you have experienced regarding the VIP membership. We’ve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.
Best,
Clark
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