Always easy to order online, but not this time. I had to call customer services as I had a code to get 5% off, and the code was not being accepted by the online order system. Having rang customer ser... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Always easy to order online, but not this time. I had to call customer services as I had a code to get 5% off, and the code was not being accepted by the online order system. Having rang customer ser... Mehr ansehen
Unternehmen hat geantwortet
I have bought from Shipton & Co for many years. Their products are of the highest standard and quality. I have never once been disappointed. The customer service team for ordering and queries are exc... Mehr ansehen
Unternehmen hat geantwortet
The company is always disappointingly slow at dispatching goods to customers, even when the goods ordered have been described on the website as being in stock. There is little or no feedback on order... Mehr ansehen
Unternehmen hat geantwortet
I have been dealing with this company for many years, they provide a range of first class quality products. My recent experience continued to support my high opinion of their excellent service level,... Mehr ansehen
Unternehmen hat geantwortet
Since Albert Edward Shipton founded the company back in 1870, five generations of his family have honoured the original vision - to create spectacular jewellery with precious diamonds and rare gemstones gathered from the world's most remote locations. What sets Shipton & Co apart indeed is the dazzling quality of these gemstones which are ethically sourced and hand selected for you today by the founder's great great grandson, Jasper May. An acclaimed gemmologist, he brings both life-long study and inherited skill to his creative work.
27-33 Spencer Street , B18 6DL , Birmingham, West Midlands , Vereinigtes Königreich
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Having used this company for many years now, it goes without saying that the quality, the price, and the whole package are excellent. I thoroughly recommend Shipton & Co., and I shall continue to use them. I have found items that, although they are at the bottom end of the price ladder, are just as beautifully crafted as the more expensive items.

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Ordered two items a lovely bracelet and a 18 CT gold plated scarf. Unfortunately the scarf was faulty, and a full refund was given for the scarf. Excellent service, highly recommended.

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Pleased with products and presentation. Took a few days for them to be sent and different free gift offered.

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I’ve purchased several gifts from Shiptons and they have all been good, and their free gifts are an added bonus. Would recommend them for quality jewelry at a reasonable price, especially in their sales.

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Have many pieces from this Company and very pleased with them all.
Just wish I could afford everything they offer!

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Beautiful piece of jewellery...at great price and a fast delivery ! Very happy with the service !

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Ordered by phone and Customer Service was great. Product arrived beautifully packaged and of good quality. Delivery was fast. Very pleased with Company.

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The Lapis Lazuli Bead Necklace is beautiful, as described, good quality for the price, my partner is very pleased. It was well packaged, the free gift Jewellery Case is nice and also useful, and the despatch was prompt.

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Brilliant service I’ve used this company several times and not been disappointed the jewellery is different and beautiful lovely shop in Newquay the assistants are really friendly and helpful

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Excellent service from order to delivery.20

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As always the jewellery if perfect. Really quick secure postage.
Look forward to haveing some rings that are plain gold bands with engraved flowers.instead of latace work & false stones

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Delivered on time and in good condition. Item exactly as described, and very well received by my other half! Well done, as ever.

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For the first time in many years ,I had to return a bracelet,which I realised would not be a suitable gift.
I telephoned the customer service department on receipt of the item. I was given instructions of
how and where to return (free of charge) the item. On receipt of the parcel , a member of the customer service department telephoned to ascertain my card details to refund my money. The whole thing was carried out in their usual professional and friendly manner.

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A very promt service, friendly person on the telephone and quality goods. Unsure of date ordered.

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I was very pleased with the help i received from your customer services.

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Your jewellery is always very tempting,and there is always something I like to buy ,keep up the good work 🏴🏴

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Beautiful necklace, arrived quickly in a beautiful presentation box. I have problems fastening necklaces now because of arthritis in my hands, but this one slips easily over my head. So it's easy to wear and looks fabulous. Thank you.

Antwort von Shipton & Co
The website is easy to navigate with excellent illustrations. But the quality and beauty of the bracelets in real life go above and beyond the photos on screen or in the brochure. I am very pleased with my purchase. Items are packaged beautifully. My only concern was the length of time it took to arrive, 10 days. The website says to allow 7 to 14 days but it is unusual for online merchants to take this long these days. It’s a small quibble on my part. If I could give four and three quarters stars I would do so!

Antwort von Shipton & Co
Another purchase I am very pleased with. Arrived very quickly well within the time estimated.
Ordered The Tree of Life and free Secret Sparkle earrings as a birthday gift, I will be very happy to present these both to my friend for her birthday.
Can't recommend Shipton & Co highly enough, been purchasing from them for many years both in store and now online and have never been disappointed with service or quality of items.

Antwort von Shipton & Co
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