SG Petch Ltd Bewertungen 

Ricky the salesman was polite knowledgeable patient , and was not pushy in any way , making the sales process stress free , a real credit to his team , the car on offer was also a used quality vehicle giving me every faith , for it's use today and in the future all in all a 10/ 10 service .

Great service by mick salesman

Purchased a car in April 2026, 2nd hand costing 20k. After 4 months, a car health check revealed 3 tyres needed replacing, the air con needed a service and the stop/start function didn't work. 2 tyres were found to have nails in, the 3rd was on the verge of needed renewing. I vehemently dispute that these nails were in the tyres at point of purchase, I had to inflate only a week after purchase, and at that point I hadn't had the car from the drive, lots of toing and froing. 4 journeys, each of 75 mile round trips. Eventually they decided to replace the car battery to fix the stop/start function. was told the air con was a standard advisory. As for the tyres, no recompense at all. I bought and had 4 brand new tyres fitted, the full cost of a circa £650. I emailed the Sales manager, who did not reply to my email. I have a voucher for a free MOT next year, but doubt I will use this garage again.

Beyond awful

Sold me 2023 Mazda 3 without a locking wheel nut key, which left me seriously out of pocket when I went to get new tyres fitted.

They refused to take responsibility and cover the additional costs I had to pay out because of their incompetence.

Edit to reply

I did and was offered and refused a desultory £60 goodwill gesture. That doesn't come close to direct costs I incurred from me being sold a car without a locking wheel nut key. Or the hours lost dealing with it.

Very happy with the service provided by Tegan and her colleagues. Initial sale, handover and follow up were all good.

Excellent service . Catherine dealt with us from the begining and kept us informed and answered all our questions . Absolutely no pressure and a very friendly approach . Our car was delivered even though some distance away by Catherine herself and Jordan . Couldn't fault the service 5 *well deserved .

Excellent company to deal with.
All the personnel I came into contact with were polite, professional, knowledgeable and experienced in dealing with the public.
I highly recommend SGPetch for their first class knowledge and service given to me.

Found the sales people very friendly helpful and polite and explained everything to do with the car

Excellent service and friendly staff.

Yearly Service and MOT. Only reason for a 4 rating is they didn’t call to say it was ready. I found out through a new system of an email for payment so I had to ring up. Would have appreciated being told about this when I checked my car in.

Sg Petch have always given me excellent service. Even though they no longer have the Fiat dealership ( which is a great loss to York) they still service my Fiat 500. They collect the vehicle from my home and return it and st present as I am disabled I cannot drive so this is very helpful for me. Please rethink getting the Fiat franchise back as where do I purchase my next Fiat 500 from?

Just collected my new BMW and the experience from start to finish was exceptional. My new sales team member was Haris Abdullah who is a really nice and pleasant guy who made the experience very professional but very easy and enjoyable so I would recommend him to anyone

Recent problem with my Kia. Service receptionist took control, got ma a courtesy car and kept me posted on rectification progress. Class act.

Amazing experience from start to finish! David was absolutely amazing and so helpful, so down to earth and a pleasure to talk too. Would recommend 100%!

2nd service…….everything as it should be! Staff were exactly as helpful as they have always been. Used this kia dealer in Sunderland for 5 years always been helpful!!

We have been purchasing cars from SG PETCH for 24 years now and have never had any problems at all. Our recent purchase has been smooth and a special word about Kelly who took us through smoothly from start to finish with the sale.Its always the same regardless of what make or model you choose at the Durham branch

Easy to book a service, which was done on time and ready ahead of schedule. Fully informed about the status of the vehicle condition and parts. Staff were helpful and customer service was very good.

Friendly efficient service with one small problem quickly resolved by Jordan. Second car bought here. Would definitely recommend.

I bought my used Mazda 6 from S G Petch Middlesbrough, I delt with a salesman called Andy.
Nothing was a bother and he made everything easy.
I had a very minor issue after purchasing, Andy got it resolved very quickly and without hassle. I wouldn't hesitate to buy from Andy, or S G Petch in the future.
This is the fifth car my family members and I have bought from them, and they have always been very easy to deal with.