ive updated my review from 2 to 4 stars. customer service reached out to me after I posted here and resolved my issue. there is only one reason why I dont give 5 stars but it is very important. Y... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Great service as always. Ignore the crying reviews by folks who don't bother to check local reception or how customer services work. RTFM and know what you are actually buying before crying like... Mehr ansehen
Great service from Scancom. Set up quickly with no issues. Great prompt interaction from a customer service team as well with any questions and account management. Special thanks to Akash for his help... Mehr ansehen
Unternehmen hat geantwortet
Terrible service and no replies from customer service. I've bought a 6 month Unlimited DATA SIM as I've not got access to wired broadband at this location. I get emails when I've used 200GB thre... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Scancom is a leading telecoms provider with over 30 years of industry experience. As Official Network Partners with EE, Three, O2, and Vodafone, we deliver reliable mobile connectivity solutions tailored for individual and business needs. Our core offering includes preloaded data SIM cards and pay monthly contracts, backed by competitive pricing and dedicated UK-based network support. Trusted by organisations nationwide, we provide scalable, flexible mobile solutions built for performance and reliability.
Kontaktinformationen
18a park house, meridian business park, east link, LE19 1WZ, Leicester, Vereinigtes Königreich
- 01162 200 200
- support@scancom.co.uk
- www.scancom.co.uk
4.2
Gut
629 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 81 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great service
Great service. Dealt with Kit and he was responsive and dealt with my query’s effectively and efficiently
15. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Scancom
Thank you for your great review! We're really pleased to hear you were happy with the service and that Kit was able to assist you effectively and efficiently with your queries.
We really appreciate your feedback and will be sure to pass your kind comments on to the team. We look forward to helping you again in the future.
Good service
Good service, great price and always ready to offer advice and assistance
4. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Scancom
Thank you for your great review! We're delighted to hear you're happy with our service, pricing, and the support provided.
We really appreciate your feedback and are always here if you need any further advice or assistance in the future.
Very easy transaction and amazing value…
Very easy transaction and amazing value for money!
9. Juni 2026
Antwort von Scancom
Thank you for your great review! We're delighted to hear you found the transaction easy and that you're happy with the value for money.
We really appreciate your feedback and hope to be of service again in the future.
I’ve had my business phone contract…
I’ve had my business phone contract through Kit at Scancom for 5 years now and can’t fault their service, deals and communication! Highly recommend
15. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Scancom
Thank you so much for your continued support over the past 5 years! We're delighted to hear you've been happy with the service, deals, and communication, and we really appreciate your recommendation.
We'll be sure to pass your kind feedback on to Kit and the team. We look forward to continuing to support your business going forward.
Pre-paid Sim card delivered
Purchased a pre-paid Sim card and it was delivered by first class post. The sim works as described
2. Juni 2026
Antwort von Scancom
Thank you for your review! We're really pleased to hear your SIM was delivered quickly and is working as described.
We appreciate your feedback and hope to be of service again in the future.
Highly rate scancom
Highly rate scancom, having used them a number of times. I once had an unusual issue to resolve, which is always a true test of a business. I found they communicated promptly and quickly found a fair solution.
1. Juni 2026
Antwort von Scancom
Thank you for your great review and continued support! We're delighted to hear you've had consistently positive experiences with us and that we were able to resolve your issue promptly and fairly when it arose.
We really appreciate your feedback and look forward to continuing to support you in the future.
Antwort von Scancom
Thank you for your review! We're really pleased to hear you were happy with the service.
We appreciate your feedback and hope to be of service again in the future.
Great product but great support
Great product but great support. Very happy to use again.
8. Juni 2026
Antwort von Scancom
Thank you for your great review! We're delighted to hear you're happy with both the product and the support you received.
We really appreciate your feedback and look forward to serving you again in the future.
Antwort von Scancom
Thank you for your review! We're really pleased to hear you were happy with our communication and delivery.
We appreciate your feedback and hope to be of service again in the future.
Antwort von Scancom
Thank you for your review! We're really pleased to hear your order was delivered quickly.
We appreciate your feedback and hope to be of service again in the future.
Very bad coverage with useless helpdesk
I bought 1000GB 5G Three SIM card from Scancom at eBay for £120, I have checked my 5G coverage before I bought but finally it's only have 1mb~5mb data speed during the day,Postcode SM1 4DQ, no live helpdesk, just stupid useless automated chat, I do not recommend.
11. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Scancom
Hi, thanks for bringing this to our attention. Whilst we do not directly sell on eBay, we only sell exclusively on our website and to Amazon. Please can you email support@scancom.co.uk, and we can fix this for you, as I believe we have not had the opportunity to
Antwort von Scancom
Thank you for your review! We're really pleased to hear your 3 SIM worked straight away and that you found it great value for your SIM router.
We appreciate your feedback and hope to be of service again in the future.
Do not use if you want any form of support.
Do not use if you want any form of customer service.
All support queries are dealt with via email, where their "dedicated team will provide excellent customer service. Absolute rubbish.
I was doubled billed for a number of months so I cancelled the service. The following month I have been billed again.
If you email support, your email gets ignored, if you try and call, your call gets dropped when you try and go through to finance.
No way to contact this company, it fels like they've taken my money (twice) and run!
DO NOT USE. Only reason for one star is I can't give minus stars.
10. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Scancom
Hi Gavin,
Thank you for this and thanks for the call just now. As discussed, our team are sorting this, refunding your double bill subscription months and also providing a discount for future subscriptions for you personally. If there's anything else we can do, please let us know.
Antwort von Scancom
Thank you for your review! We're really pleased to hear you were happy with our service and quick dispatch.
We appreciate your feedback and hope to be of service again in the future.
Antwort von Scancom
Thank you for your review! We're really pleased to hear you found the service easy to use and great value.
We appreciate your feedback and hope to be of service again in the future.
Best value for data sim
I ordered an e sim but the QR code didn’t work they then sent me a sim and I was able to convert to an e sim. Best value for data sim good network coverage. I would definitely recommend scancom.
27. Mai 2026
Antwort von Scancom
Thank you for your review! We're really pleased to hear that we were able to get you up and running and that you're now enjoying good network coverage and great value from your data SIM.
We appreciate your feedback and recommendation, and we're glad everything was ultimately resolved for you. If you need any further help in the future, we're always here to assist.
Trained support BOTs that tell lies, go elsewhere
I ordered a data sim and it simply did not work so started using the contact details to ask for assistance, almost 2 months later I am no further on as they use a BOT named Clifton. After quite a few really silly replies I asked if I could be referred to a human support person and someone came back to me claiming to be human so I tested it and asked it for the price of fish compared to a Sim card and it (the human) wrote an essay comparison. I would avoid this company as the support sucks and they are using trained bots to tell lies without any access to real support. It cannot be right that the support bot tells bare faced lies. I have written a report to OfCom and will be making a complaint about the trained liars. Do yourself a favour and find a real supplier that has some decency and standards
8. April 2026
Bewertung ohne vorherige Einladung
100% spot-on product from Scancom
100% spot-on product from Scancom.
Bought the 1000GB SIM card, straight into a router, off we went. Delivered the very next day.
Small issue of my own making. They replied back the very next day, and it was sorted.
Can't ask for anything else. Product 100%, service 100%.
I've recommended to a number of people who have gone back and purchased the same item.
1. Juni 2026
Antwort von Scancom
Thank you so much for your fantastic review and recommendation! We're delighted to hear your SIM worked straight away in your router, was delivered quickly, and that we were able to help resolve your query promptly.
We really appreciate your continued support and recommendations to others. It means a great deal to us, and we're always here if you need anything in the future.
A fantastic deal
I got a great deal on 25gb data every month for 23 months, now using 2 x sim cards in 4g solar cameras, monitoring wildlife. Let's look forward to a long term relationship. I will highly recommend and certainly be back for more. Thank you
1. Juni 2026
Antwort von Scancom
Thank you for your wonderful review! We're really pleased to hear you're getting great use from your SIMs in your 4G solar cameras and that everything is working well for your wildlife monitoring.
We truly appreciate your recommendation and are delighted to hear you're planning to continue with us long term. Thank you for choosing Scancom, and we look forward to supporting you again in the future.
Antwort von Scancom
Thank you for your review! We're really pleased to hear everything was perfect.
We appreciate your feedback and hope to be of service again in the future.
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