Sim card stopped working and I expected to have a nightmare sorting it out. Emailed scan com support and had a response the same day. Provided the requested information and again, very quick response.... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
ive updated my review from 2 to 4 stars. customer service reached out to me after I posted here and resolved my issue. there is only one reason why I dont give 5 stars but it is very important. Y... Mehr ansehen
Unternehmen hat geantwortet
Terrible service and no replies from customer service. I've bought a 6 month Unlimited DATA SIM as I've not got access to wired broadband at this location. I get emails when I've used 200GB thre... Mehr ansehen
Unternehmen hat geantwortet
Great service from Scancom. Set up quickly with no issues. Great prompt interaction from a customer service team as well with any questions and account management. Special thanks to Akash for his help... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Scancom is a leading telecoms provider with over 30 years of industry experience. As Official Network Partners with EE, Three, O2, and Vodafone, we deliver reliable mobile connectivity solutions tailored for individual and business needs. Our core offering includes preloaded data SIM cards and pay monthly contracts, backed by competitive pricing and dedicated UK-based network support. Trusted by organisations nationwide, we provide scalable, flexible mobile solutions built for performance and reliability.
Kontaktinformationen
18a park house, meridian business park, east link, LE19 1WZ, Leicester, Vereinigtes Königreich
- 01162 200 200
- support@scancom.co.uk
- www.scancom.co.uk
4.2
Gut
630 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 81 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von Scancom
Thank you for your review! We're really pleased to hear everything was perfect.
We appreciate your feedback and hope to be of service again in the future.
Scamcom
Ordered two business SIM cards, none of them worked. Waited for a few days for activation etc.
Called Three who informed me those SIM cards were not supposed to be resold and had been disabled.
5. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Scancom
Thank you for your feedback. We are authorised resellers of Three, so this is not an issue. Please can you let us know via email the two business sims you're waiting on? Potentially they may need a network refresh, but we can definitely sort this from our side. Thank you.
Scancom
First class experience great value for money and quick delivery superb thank you.
29. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Scancom
Thank you for your great review, Michael! We're delighted to hear you had a first-class experience and were happy with the value for money and quick delivery.
Exceptional service from the entire…
Exceptional service from the entire Scancom team.
They respond to emails incredibly quickly and always deliver promptly. The level of professionalism, communication, and customer support has been outstanding throughout. If I could give more than 5 stars, I would.
Thank you to everyone at Scancom for your excellent service and support!
29. Mai 2026
Antwort von Scancom
Thank you so much for your fantastic review and kind words about the team! We're delighted to hear you've been so pleased with our service, communication, and prompt support.
We really appreciate your feedback and your support means a great deal to us. Thank you for choosing Scancom, and we look forward to continuing to support you in the future.
Excellent speed
Excellent speed, fair price, and quick response.Thank you very much. Thank you for being you.
29. Mai 2026
Antwort von Scancom
Thank you for your great review! We're really pleased to hear you're happy with the speed, price, and our quick response.
We really appreciate your kind feedback and support, and we're glad to be of service to you.
Great Service
They sent the SIM using DPD which arrived promptly the next day. The help desk was very responsive when I had questions while I was getting the SIM activated. Great service.
3. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Scancom
Thank you for your great review! We're really pleased to hear your SIM arrived promptly with DPD and that our help desk was able to support you quickly during activation.
We really appreciate your feedback and are glad you had a positive experience with our service. We’re always here if you need any further assistance.
Antwort von Scancom
Thank you for your review! We're pleased to hear the product was as described.
We appreciate your feedback and hope to be of service again in the future.
Excellent prices and the quickest…
Excellent prices and the quickest customer services responses around
27. Mai 2026
Antwort von Scancom
Thank you for your great review! We're really pleased to hear you're happy with our prices and that you've found our customer service responses to be quick and helpful.
We really appreciate your feedback and hope to be of service again in the future.
Good product for a great price and…
Good product for a great price and quick delivery. Will use again.
27. Mai 2026
Antwort von Scancom
Thank you for your great review! We're really pleased to hear you're happy with the product, pricing, and quick delivery.
We appreciate your feedback and look forward to serving you again in the future.
Brilliant budget SIMs
Bought a couple of SIMs from Scancom. Really good value, fast and reliable. I had to use their technical support to diagnose an issue with my laptop and they resolved it right away. I highly recommend them.
29. Mai 2026
Bewertung ohne vorherige Einladung
All Good 2nd Purchase no issues highly…
All Good 2nd Purchase no issues highly recommended 👌 5 star Service
26. Januar 2026
Scancom EE Unlimited Data Sim
I am on my third Scancom EE Unlimited Data Sim Card and previous experiences have been good. However following a rec ent service outage I am no longer able to connect to Facebook, neither is anyone else who uses my EE 4G router. I have tried a new router but still cannot connect. I have used a Vodaphone sim card in my router and can connect to Facebook so I believe the router is OK and the problem is at EE's end. I cannot contact EE direct as I do not have a contract with them. I have reached out to Scancom via Email, they acknowledge the query then do nothing.
Their customer service is hopeless. If only you could speak with someone!
27. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Scancom
Hi William,
Thank you for this feedback. Apologies for the experience. This is not acceptable. Please can you re-email our team at support@scancom.co.uk with your SIM details and this review as reference, and we can then potentially remove the adult filter on the EE SIM card that you have, as I suspect that this is the issue.
Bought 2 sims and both stopped working…
Bought 2 sims and both stopped working after 1 month.
No eay to speak or chat to anyone
25. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Scancom
Thank you for your feedback. We are authorised resellers of Three, so this is not an issue. Please can you let us know via email the two business sims you're waiting on? Potentially they may need a network refresh, but we can definitely sort this from our side. Thank you.
Staff very helpful but order lost twice
5. Mai 2026
I have written multiple times to…
I have written multiple times to cancel. No response and on calling they just say send email.
I was sold an BT sim with a EE tag. I called EE who kept diverting me to BT. And BT back to EE. What a scam!!
Avoid buying from this vendor.
18. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Scancom
Hi Amby, thank you for your review and we're sorry to hear about your experience.
Just to clarify - BT is the parent company of EE, so occasionally SIMs can display the BT name, however rest assured this is a full EE 5G SIM and will work exactly as expected on the EE network.
To cancel your 30-day rolling SIM, please use our self-service portal via the link below - it's quick and easy with no need to call or email:
🔗 https://billing.stripe.com/p/login/00w5kF6bi8LG7Mc5ax1Jm00
We're sorry the cancellation process wasn't made clearer from the start. If you have any further issues please don't hesitate to reach out and we'll get this sorted for you right away.
On 30 day rolling plan
On 30 day rolling plan, we been trying to cancel for months now they keep ignoring all communication. I wouldn't trust them
18. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Scancom
Hi Bharat,
Apologies for this experience - our support team did try to send the link to cancel but it's clear these emails were not recieved so we apologise for this. Please use the link below:
https://billing.stripe.com/p/login/00w5kF6bi8LG7Mc5ax1Jm00
ScanCom SIMs just work straight out of the box.
This is the 2nd time I have purchased a 'preloaded Unlimited Data SIM for EE' from Scancom for my 5G Router. Both times the SIM card has just worked 'straight out of the box'. I had no issues whatsoever with the previous SIM over 18 months. I am confident that this new SIM will give me great service until October 2027.
14. Mai 2026
Bewertung ohne vorherige Einladung
What an excellent company
What an excellent company. I have just bought a SIM card from them and everything that should have happened did, without drama.
This followed on the heels of a failed attempt with SMARTY, who are complete Muppets.
Scancom were exemplary in every respect, I will use them again and regret not have known about them before now.
12. Mai 2026
Bewertung ohne vorherige Einladung
My first SIM card is about to expire
My first SIM card is about to expire, it has been excellent for my needs so I have just purchased another one for the next eighteen months. It arrived as expected and works a treat! Ideal WiFi for home use would recommend.
5. Mai 2026
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