Saniflo Specialists Bewertungen 

261
TrustScore 4.5 von 5

4.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Craig and another engineer came to service my Saniflo. Both the engineers that came were polite, smartly dressed. Kept my mum well informed. Really pleasant. Invoice complete with report and photos. F... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Great job, quick, clean efficient and John was clear, knowledgeable and friendly. Arrived on time, did a less than easy service due to location with professionalism. Kept me informed and sent report... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Lovely engineer Jon came to service my saniflo unit today and I can honestly say that I would have no hesitation in highly recommending this young man Polite, courteous and very helpful and knowled... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The engineer, John, was simply the best. He diagnosed the issues, fixed them, and serviced the unit. Very clean job. He recommend products to maintain the unit unit our next service. Fantastic jo... Mehr ansehen

Unternehmensdetails

  1. Klempner

Vom Unternehmen geschrieben

With over 20 years in the industry, our team of expert engineers have an abundance of experience providing quality Saniflo solutions to homeowners and commercial properties. From repairs and installations to specialist servicing and maintenance, Saniflo Specialists provide expert nationwide support for macerators and pumping systems. For ongoing peace of mind, Macerator Cover helps customers save up to 35% on annual servicing with priority support and exclusive member benefits from just £19.99 pcm. This is why we strive to offer all our customers same or next day availability to fix any problems you are experiencing and we aim to get your macerator back up and running within an hour.


Kontaktinformationen

4.6

Hervorragend

TrustScore 4.5 von 5

261 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 50 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.6

Alle Bewertungen

(261)

81 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great service.Nathan came precisely…

Great service.Nathan came precisely when he said he would.
Worked quickly and efficiently. Diagnosed the problem and sorted it out.
He was charming, polite and a clean and tidy worker. It’s as though he has never been here.
I would totally recommend using Saniflo Specialists and when we need them again I hope it is Nathan who comes.

23. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Saniflo Specialists

Thank you for your wonderful review! We're delighted to hear Nathan provided such great service. We'll be sure to pass on your kind words to him, and we really appreciate your recommendation! - Olivia

Bewertet mit 5 von 5 Sternen

Nathan arrived within the 2-hour…

Nathan arrived within the 2-hour timeslot. He was polite, efficient, neat and tidy in carrying out the annual macerator service and clean. Thank you

19. Juni 2026
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Antwort von Saniflo Specialists

Thank you for your review! We're delighted Nathan provided a professional and efficient service. We'll be sure to pass on your kind words to him. Thanks again! - Olivia

Bewertet mit 5 von 5 Sternen

All work excellent & efficiently…

All work excellent & efficiently carried out.. Craig & Nathan were outstanding, would highly recommend this Company

16. Juni 2026
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Antwort von Saniflo Specialists

Thank you for your kind words! We're delighted Craig and Nathan provided outstanding service. We really appreciate your recommendation. - Olivia

Bewertet mit 5 von 5 Sternen

Efficient service

Very easily organised appointment from the outset. Using the annual service subscription for peace of mind.
Our plumber was Tom. Really nice lad, polite and respectful of our property, tidying up after himself etc. He contacted in advance of arriving and was really efficient in attending to the macerator.
A polite, respectful young man who is a credit to the profession.

12. Juni 2026
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Antwort von Saniflo Specialists

Thanks for your lovely review. We’re glad the service was smooth and that Tom looked after you and your home so well — we’ll pass on your kind words to him. - Olivia

Bewertet mit 5 von 5 Sternen

Amazing service by Tom

Amazing service by Tom, very professional and explained everything about the Saniflo unit which made sense as I didn’t have a clue. Thank you Olivia for arranging a time slot with Tom too. Excellent is all I can say and will always use you. Thank you, Kay

11. Juni 2026
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Antwort von Saniflo Specialists

Thank you, Kay, for your lovely feedback. We're so pleased Tom was able to help and explain everything clearly. I'll pass your kind words on to him. We really appreciate your support! - Olivia

Bewertet mit 5 von 5 Sternen

Amazing experience

Amazing experience. Engineer name Craig so friendly and professional. He knows what he suppose to do and understand what he is doing. Fixed the problem so quickly.

5. Juni 2026
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Antwort von Saniflo Specialists

Thank you for your kind feedback. We're delighted to hear Craig provided such friendly and professional service and was able to resolve the issue quickly. - Olivia

Bewertet mit 5 von 5 Sternen

What a great service

What a great service! Very polite and professional. Thank you

4. Juni 2026
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Antwort von Saniflo Specialists

Thank you for your 5 star review! - Olivia

Bewertet mit 5 von 5 Sternen

After calling almost every local…

After calling almost every local plumber and being told they didn’t service macerator units I finally found Saniflo Specialists and I am so pleased that I did. Olivia arranged my time slot and Craig arrived as promised. Faultless service from start to finish and lots of advice given on how to keep my unit working well going forward. Craig explained everything in detail and was absolutely brilliant.

29. Mai 2026
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Antwort von Saniflo Specialists

Thank you for your lovely review! We're so pleased Olivia and Craig could help. We'll be sure to pass on your kind words, and we're always here if you need us again. - Olivia

Bewertet mit 5 von 5 Sternen

Great service

Craig is excellent at answering any questions, very patient. And he is quick and efficient when doing the annual check.

22. Mai 2026
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Antwort von Saniflo Specialists

Thank you for your feedback! We're delighted to hear Craig was helpful, patient, and efficient during your annual service. - Olivia

Bewertet mit 5 von 5 Sternen

Very good service

Very good service. Friendly and accurate. Nathan was very clean and tidy, and explained everything.

20. Mai 2026
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Antwort von Saniflo Specialists

Thank you for your positive feedback, we really appreciate it. - Olivia

Bewertet mit 5 von 5 Sternen

Nathan

Nathan was on time, polite and efficient

15. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Saniflo Specialists

Thank you for leaving us a 5 star review! - Olivia

Bewertet mit 1 von 5 Sternen

No show

The AI confirmed a same-day visit, which was important as it was for my Airbnb business and I had a guest coming in. When I chased for a time slot for the visit, they said there was staff sickness and would I like someone to come five days later. I’d lost five important hours by that time.

14. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Saniflo Specialists

We’re sorry to hear about your experience and understand how frustrating this must have been, especially with incoming Airbnb guests. Unfortunately, due to unexpected staff sickness, we were unable to attend as planned. We appreciate your feedback and apologise for the inconvenience caused. - Olivia

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service. Craig arrived on time, was polite and courteous, and explained clearly what needed done, giving various costing options. Problem sorted very efficiently.

13. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Saniflo Specialists

Thank you for your kind review! We're glad Craig provided a professional service and got the issue sorted efficiently. - Olivia

Bewertet mit 1 von 5 Sternen

Not good

The workman, according to my husband didn't inspire confidence, and wasn't tidy. Finally got a local plumber to fix it and paid a lot less money!

2. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Saniflo Specialists

You are not one of our customers. PLEASE REMOVE THIS REVIEW!

Bewertet mit 5 von 5 Sternen

Nathan

Nathan, was cheerful and friendly, clear in explaining what had gone wrong and what needed to be done and then went ahead and fixed the problem with a minimum of fuss.

11. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Saniflo Specialists

Thank you for your lovely feedback! We're so pleased to hear Nathan was cheerful, clear, and able to get everything sorted quickly and efficiently. - Olivia

Bewertet mit 5 von 5 Sternen

Excellent communication and service…

Excellent communication and service throughout - efficient, thorough, great communication on the job, and extra care and consideration taken over the job and the space. Very grateful, thank you!

11. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Saniflo Specialists

Thank you so much for your kind words! We’re really pleased to hear you were happy with the communication, service, and care taken throughout the job. We truly appreciate your feedback. - Olivia

Bewertet mit 5 von 5 Sternen

Nathan was vey professional

Nathan was professional, polite and very knowledgeable. He did a great job. Highly recommended 👍🏻

7. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Saniflo Specialists

Thank you for your kind feedback! We’re really pleased to hear Nathan was cheerful, clear, and got everything sorted with minimal fuss. - Olivia

Bewertet mit 5 von 5 Sternen

Absolutely fantastic experience

Absolutely fantastic experience. They called me a few mins after my enquiry and booked me in for the next day. Craig who came to sort the problem was very knowledgeable and skilled. 100% recommend. Thank you so much!

1. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Saniflo Specialists

Thank you for your great feedback! We’re really pleased we could get you booked in quickly and that Craig was able to sort the issue efficiently. We really appreciate the recommendation. - Olivia

Bewertet mit 1 von 5 Sternen

Not Good!

NOT GOOD!
First visit from a so-called "specialist" was farcical. A young lad, new to this company, with no experience of working on a saniflo compact ( even though the company had been previously informed of this item) left within minutes of arriving, and no work was carried out. He openly admitted to not knowing anything about this sanifo product! I later received a call from Pete who persuaded me to try again with another of their workmen.
A second visit 5 days later by one of their so-called more "experienced" workmen resulted in a jubilee clip being removed, and an attempt to use a large Henry hoover-type machine to remove any blockages (which there wasn't!). A 5 minute call followed (he said to the office) in order to get advice as to what might be the cause of the problem. The advice was that it's an old saniflo and it needed replacing. This, I was told the company could do for £1230- even though I knew that a new saniflo compact could be bought for under £600 on the net, and a local plumber had originally quoted me £130 to fit it.
After the so-called engineer left, I noticed a few patches of grease on the vinyl floor which I attempted to clean. This was difficult, and my attempts with water and soap just spread it. My wife then used white spirit, and although this initially seemed to clean it, the thinned- down grease residue somehow penetrated the vinyl and left it discoloured.
Had the equipment brought into the room been clean, this would never have happened ! Although our attempts to remove the grease had made matters a lot worse (therefore we have to take some responsibility) the company refused to accept their part in this. Now in addition to their costly service charge, I will have to pay for new vinyl !!
I notice that this company has received numerous good reviews, but I truly fail to see why? I can only think that they, with their industrial vacuum machine, are able to unblock toilets efficiently- but any problems requiring technical expertise is beyond their capability.
I would definitely not recommend this company!

2. April 2026
Bewertung ohne vorherige Einladung

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