Craig and another engineer came to service my Saniflo. Both the engineers that came were polite, smartly dressed. Kept my mum well informed. Really pleasant. Invoice complete with report and photos. F... Mehr ansehen
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Das sagen Bewerter
Great job, quick, clean efficient and John was clear, knowledgeable and friendly. Arrived on time, did a less than easy service due to location with professionalism. Kept me informed and sent report... Mehr ansehen
Lovely engineer Jon came to service my saniflo unit today and I can honestly say that I would have no hesitation in highly recommending this young man Polite, courteous and very helpful and knowled... Mehr ansehen
Unternehmen hat geantwortet
The engineer, John, was simply the best. He diagnosed the issues, fixed them, and serviced the unit. Very clean job. He recommend products to maintain the unit unit our next service. Fantastic jo... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
With over 20 years in the industry, our team of expert engineers have an abundance of experience providing quality Saniflo solutions to homeowners and commercial properties. From repairs and installations to specialist servicing and maintenance, Saniflo Specialists provide expert nationwide support for macerators and pumping systems. For ongoing peace of mind, Macerator Cover helps customers save up to 35% on annual servicing with priority support and exclusive member benefits from just £19.99 pcm. This is why we strive to offer all our customers same or next day availability to fix any problems you are experiencing and we aim to get your macerator back up and running within an hour.
Kontaktinformationen
2 Chancery Place, Millstone Lane, LE1 5JN, Leicester, United Kingdom, Vereinigtes Königreich
- 07958915643
- info@saniflospecialists.co.uk
- www.saniflospecialists.co.uk
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Hat 50 % seiner negativen Bewertungen beantwortet
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Great service.Nathan came precisely…
Great service.Nathan came precisely when he said he would.
Worked quickly and efficiently. Diagnosed the problem and sorted it out.
He was charming, polite and a clean and tidy worker. It’s as though he has never been here.
I would totally recommend using Saniflo Specialists and when we need them again I hope it is Nathan who comes.

Antwort von Saniflo Specialists
Nathan arrived within the 2-hour…
Nathan arrived within the 2-hour timeslot. He was polite, efficient, neat and tidy in carrying out the annual macerator service and clean. Thank you

Antwort von Saniflo Specialists
All work excellent & efficiently…
All work excellent & efficiently carried out.. Craig & Nathan were outstanding, would highly recommend this Company

Antwort von Saniflo Specialists

Antwort von Saniflo Specialists
Efficient service
Very easily organised appointment from the outset. Using the annual service subscription for peace of mind.
Our plumber was Tom. Really nice lad, polite and respectful of our property, tidying up after himself etc. He contacted in advance of arriving and was really efficient in attending to the macerator.
A polite, respectful young man who is a credit to the profession.

Antwort von Saniflo Specialists
Amazing service by Tom
Amazing service by Tom, very professional and explained everything about the Saniflo unit which made sense as I didn’t have a clue. Thank you Olivia for arranging a time slot with Tom too. Excellent is all I can say and will always use you. Thank you, Kay

Antwort von Saniflo Specialists
Amazing experience
Amazing experience. Engineer name Craig so friendly and professional. He knows what he suppose to do and understand what he is doing. Fixed the problem so quickly.

Antwort von Saniflo Specialists
What a great service
What a great service! Very polite and professional. Thank you

Antwort von Saniflo Specialists
After calling almost every local…
After calling almost every local plumber and being told they didn’t service macerator units I finally found Saniflo Specialists and I am so pleased that I did. Olivia arranged my time slot and Craig arrived as promised. Faultless service from start to finish and lots of advice given on how to keep my unit working well going forward. Craig explained everything in detail and was absolutely brilliant.

Antwort von Saniflo Specialists
Great service
Craig is excellent at answering any questions, very patient. And he is quick and efficient when doing the annual check.

Antwort von Saniflo Specialists
Very good service
Very good service. Friendly and accurate. Nathan was very clean and tidy, and explained everything.

Antwort von Saniflo Specialists

Antwort von Saniflo Specialists
No show
The AI confirmed a same-day visit, which was important as it was for my Airbnb business and I had a guest coming in. When I chased for a time slot for the visit, they said there was staff sickness and would I like someone to come five days later. I’d lost five important hours by that time.

Antwort von Saniflo Specialists
Excellent service
Excellent service. Craig arrived on time, was polite and courteous, and explained clearly what needed done, giving various costing options. Problem sorted very efficiently.

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Not good
The workman, according to my husband didn't inspire confidence, and wasn't tidy. Finally got a local plumber to fix it and paid a lot less money!

Antwort von Saniflo Specialists
Nathan
Nathan, was cheerful and friendly, clear in explaining what had gone wrong and what needed to be done and then went ahead and fixed the problem with a minimum of fuss.

Antwort von Saniflo Specialists
Excellent communication and service…
Excellent communication and service throughout - efficient, thorough, great communication on the job, and extra care and consideration taken over the job and the space. Very grateful, thank you!

Antwort von Saniflo Specialists
Nathan was vey professional
Nathan was professional, polite and very knowledgeable. He did a great job. Highly recommended 👍🏻

Antwort von Saniflo Specialists
Absolutely fantastic experience
Absolutely fantastic experience. They called me a few mins after my enquiry and booked me in for the next day. Craig who came to sort the problem was very knowledgeable and skilled. 100% recommend. Thank you so much!

Antwort von Saniflo Specialists
Not Good!
NOT GOOD!
First visit from a so-called "specialist" was farcical. A young lad, new to this company, with no experience of working on a saniflo compact ( even though the company had been previously informed of this item) left within minutes of arriving, and no work was carried out. He openly admitted to not knowing anything about this sanifo product! I later received a call from Pete who persuaded me to try again with another of their workmen.
A second visit 5 days later by one of their so-called more "experienced" workmen resulted in a jubilee clip being removed, and an attempt to use a large Henry hoover-type machine to remove any blockages (which there wasn't!). A 5 minute call followed (he said to the office) in order to get advice as to what might be the cause of the problem. The advice was that it's an old saniflo and it needed replacing. This, I was told the company could do for £1230- even though I knew that a new saniflo compact could be bought for under £600 on the net, and a local plumber had originally quoted me £130 to fit it.
After the so-called engineer left, I noticed a few patches of grease on the vinyl floor which I attempted to clean. This was difficult, and my attempts with water and soap just spread it. My wife then used white spirit, and although this initially seemed to clean it, the thinned- down grease residue somehow penetrated the vinyl and left it discoloured.
Had the equipment brought into the room been clean, this would never have happened ! Although our attempts to remove the grease had made matters a lot worse (therefore we have to take some responsibility) the company refused to accept their part in this. Now in addition to their costly service charge, I will have to pay for new vinyl !!
I notice that this company has received numerous good reviews, but I truly fail to see why? I can only think that they, with their industrial vacuum machine, are able to unblock toilets efficiently- but any problems requiring technical expertise is beyond their capability.
I would definitely not recommend this company!
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