A lovely, clean app interface and a simple flow for prescription renewals. And it doesn’t try to flog you loads of other things. Moved to Rowlands after getting frustrated with Pharmacy2U and haven’t... Mehr ansehen
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Das sagen Bewerter
Ive been using rowlands online for sometime for repeat prescriptions amd cannot fault the service. I put in my request and get updates when it has been approved, processed and posted out. It arrives p... Mehr ansehen
Unternehmen hat geantwortet
Excellent service. Very helpful with queries sorted out quickly and efficiently. If you need an online pharmacist you couldn’t find better.
I went to my local Rowlands pharmacy in Benllech, North Wales. I required an iodine non-adherent wound dressing. I was informed that one dressing would cost £4.80. This was a 3M Inadine dressing. I... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Established in 1810 and with over 300 locations across the UK, Rowlands Pharmacy stands as the longest-established chain of community pharmacies in the UK. For over 200 years, we have remained a hub of healthcare support, continually evolving to become a more dependable and accessible pharmacy. With our experience and knowledge, we proudly work with local GPs to dispense thousands of prescriptions to customers nationwide. You may have noticed that your local Rowlands may look a bit different. As proud members of the Numark family, we’re showcasing the Numark brand to highlight our togetherness and commitment to our communities
Kontaktinformationen
Rivington Road, WA7 3DJ, Runcorn, Vereinigtes Königreich
- 01928 750 548
- patientexperience@rowlandspharmacy.co.uk
- www.rowlandspharmacy.co.uk
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Excellent service
Always kept informed of progress of repeat prescription order. Advised when medication was in transit, via Royal Mail. Advised by Royal Mail of projected delivery time slot.

Antwort von Rowlands Pharmacy
Have had no problems with my ongoing…
Have had no problems with my ongoing repeat perceptions

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Very reliable.
As you would expect i rely on my prescriptions to be on time and correct .I have always found Rowlands to be reliable and on time also takes so much hassle from the process .Thanks Rowlands much appreciated.

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Excellent service always delivered on…
Excellent service always delivered on time, can not fault their service .

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Always arrives on time and always…
Always arrives on time and always complete order.

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Really great service 👏..

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Excellent service
This (Whitehouse Ind Est, Rivington Rd, Preston Brk, Runcorn) is my nominated pharmacy for repeat prescriptions, for delivery to my home.
Thus far, the service has been excellent. All my prescriptions have been received in less than a week from submitting them to my surgery for signature, and have been 100% correct.

Antwort von Rowlands Pharmacy
Excellent Service
I really enjoy the whole repeat prescription process it’s just so simple. Log on to the app, pick the things I need and a couple of days later they pop through my letter box. In the many years I’ve used the service I’ve had two problems, one caused by my GP and one by the delivery service. Customer Service were excellent in both cases and quickly resolved the problem. I wouldn’t go anywhere else.

Antwort von Rowlands Pharmacy
Efficient and easy
The on line order system is very efficient, I usually get my medication delivered within a week.
No errors at all so far, with good communication.
It’s the easiest way I’ve found to get my repeat and new prescriptions.

Antwort von Rowlands Pharmacy
Roland's Pharmacy cancelled my prescription
I used the Roland's Pharmacy app to order a repeat prescription. The next day my local GP prescribed another medication on top of my repeat prescription. Roland pharmacy in all their wisdom decided to "remove" my first request. I received my medication that the GP ordered but not my repeat medication. Unfortunately I had now run out of my repeat medication but luckily it wasn't critical. It eventually arrived four days later. Why can the GP prescribe a medication yet Roland Pharmacy, who have never met me, examined me or even asked the simplest medical questions, decide to "remove" my order without even consulting me? Awful service.

Antwort von Rowlands Pharmacy
Always very helpfull and quick to reply.

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Easy to use website
Easy to use website. Refreshingly easy to order for demented husband. Reminder emails helpful.

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Rowlands in over two years of providing…
Rowlands in over two years of providing my medication, have been thoroughly efficient, and prompt in their service, thank you.

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Excellent service as always
Excellent service as always - they even remind me when to reorder

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Excellent
Runcorn (Distribution) is excellent. Always prompt delivery and immediate notification if there is any issue with medication. Staff are very helpful if there is a query and deliver what they promise.

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Reliability
I am reliant on the medicines deliver to me. A missed day could mean trouble. Rowlands have never let me down during all the years I've been a customer.

Antwort von Rowlands Pharmacy
Should be slightly quicker...
Having them delivered to my home is great. Gave you only 4 stars because sometimes the delivery can take more days than I expect. If I order on a Monday I expect it by Thursday latest - as an example - but overall a great service and highly recommended. I tell everyone about it!

Antwort von Rowlands Pharmacy
Brilliant!
So easy to order with the app, they have never let know me down. Even when my surgery hasn't sent the prescription which I wouldn't be aware of, Rowlands alerted me so I was able to contact my surgery - all round brilliant service👍

Antwort von Rowlands Pharmacy
Excellent service simple to order

Antwort von Rowlands Pharmacy
Above all the reminders I get when my…
Above all the reminders I get when my medicine is due and the safe packaging when delivered.

Antwort von Rowlands Pharmacy
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