We have been insured by RoamRight for years. Fortunately, we’ve had only two claims both of which were dealt with speedily and accurately. Our agent today, Cory, was knowledgeable, informative, and mo... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
To close out my balance on the credit card, the associate was very helpful, listened to my desires, and caried them out smoothly. There was no pressure to continue the usage of the card, when I asked... Mehr ansehen
Megan was very friendly, professional, and was very forgiving of me not remembering my zip code when asked. I greatly appreciate how easy she made the process of adding additions to my existing policy... Mehr ansehen
I contacted Arch insurance after placing my claim for a trip that was interrupted by weather condition in Hawaii by hurricane NOLO. Wasn’t sure if more information or documents were needed so I contac... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
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Über Arch RoamRight
Vom Unternehmen geschrieben
Arch RoamRight is a provider of global travel insurance, including trip cancellation and emergency medical plans. Arch RoamRight’s domestic and international plans cover leisure and business travelers, vacation and adventure travelers, and students and group travelers.
Arch RoamRight plans are underwritten by Arch Insurance Company, an A+ rated, market-leading specialty insurer. Venture farther and travel smarter with RoamRight.
What is Travel Insurance?
- Reimburses some or all of your travel costs if your trip gets interrupted or cancelled,
- Pays for medical expenses that your primary insurance doesn't cover,
- Reimburses you for lost luggage,
- Helps you with problems you encounter while you travel,
- And much more.
Arch RoamRight Details
Vom Unternehmen geschrieben
Money-Back Guarantee
At Arch RoamRight, customer service and satisfaction are of utmost importance to us. After all, our goal is to provide you with protection during your travels.
Your satisfaction is important. That’s why we offer a money-back guarantee*, which allows you to cancel your travel insurance plan within 14 days from your effective date of coverage** or before your scheduled departure date, whichever comes sooner.
Arch RoamRight will refund all of your premiums paid if you cancel coverage within the time specified, provided you have not already filed a claim under the travel insurance plan.
All cancellation requests must be submitted in writing. You can email your request to customerservice@roamright.com.
*Not available to residents of New York and Washington.
**Residents of Indiana have up to 30 days from the effective date of coverage.
Kontaktinformationen
Executive Plaza IV, 11350 McCormick Road, Suite 102, 21031, Hunt Valley, Vereinigte Staaten
- 1-800-699-3845
- customerservice@roamright.com
- www.roamright.com
4.8
Hervorragend
2450 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 83 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The agent was very helpful and…
The agent was very helpful and gracious.
She found the policy that we need for our upcoming cruise. We feel prepared in the case of a medical emergency. Thank you, Megan!
27. August 2026
Antwort von Arch RoamRight
Penny,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Antwort von Arch RoamRight
Patricia,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
I was recommended by a friend who had…
I was recommended by a friend who had used Arch. They dealt with everything quickly and efficiently. Advised me a confirmation order would arrive within 10 minutes and explained each step clearly. They suggested I print the third page which was the certificate and to keep it with me at all times on my trip.
I was very satisfied with everything .
27. August 2026
Antwort von Arch RoamRight
Maria,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Megan was very helpful
Megan was very helpful, answering all of my questions about submitting our claim.
26. August 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
Kenneth,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Excellent
Excellent. Knowledgeable, helpful. Cheryl made a dreaded experience a pleasure.
25. August 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
Andrew,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Cory was great help
Cory was great help! Wish every company had a Cory.
24. August 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
Hello,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Second Chances
Previously, I had a bad experience with ARCH Insurance, however, this representative gave me more confidence in the company. Marce was very helpful and kind. Because of her professional and attentive attitude, you may have regained and restored my faith in your company.
24. August 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
Lori,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Good customer service
Friendly, knowledgeable customer service rep that quickly and efficiently updated my policy adjustment.
24. August 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
Gary,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Charla in Arch customer service…
Charla the insurance customer service representative spoke clearly and was patient when I asked her to repeat info and she tried to explain it in layman's terms. Insurance policy specifics can be complex and she as very helpful.
20. August 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
Jodee,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Best and most efficient travel insurance EVER.
I needed to cancel because my traveling companion was ill.
I dreaded dealing with the insurance company. My last experience with another travel company was awful. Great surprise with RoamRight. What a terrific company! Within two weeks everything was settled and I received my refund.
Additionally I needed to contact them again with a slight complication on my end. A two minute conversation fixed it.
I cannot be more impressed with Arch and with GateOne Travel which partners with them. Such a great experience, even though I didn't get to see India.
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
Christine,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Antwort von Arch RoamRight
Eric,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Personnel who answer the phone are so…
Personnel who answer the phone are so attentive and so genuinely caring in the way they respond. They do not appear rushed or dismissive at all. They are actually very helpful and their tone is comforting.
17. August 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
Hello,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Cory was very helpful
Cory was very helpful, I understood everything he explained to me and I appreciate his assistance.
17. August 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
Vicki,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
The phone was answered promptly an…
The phone was answered promptly and Megan was able to answer my questions immediately.
17. August 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
Dale,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Arch RoamRight denied our claim when the trip company cancelled the trip
This was the first time we ever took travel insurance. We booked a Germany Bike and Barge trip and their website recommended Arch RoamRight. The Bike and Barge trip was cancelled because of the low level of the Rhine River due to the Europe drought which also led to low bookings for the company. We filed a claim with Arch RoamRight to cover the cost of our airfare and 3 nights worth of hotels. Our claim was denied because "low bookings" is not a valid cancellation reason. What? Our trip was cancelled! Why does the reason why the company cancelled the trip have anything to do with whether our claim is honored? We are very disappointed in Arch RoamRight.
10. August 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
Roberta,
Thank you for reaching out to us.
Travel insurance is a named peril insurance, meaning only covered events outlined in your policy are insured. Unfortunately, your circumstance did not meet a covered reason under your policy.
We understand you are disappointed with the outcome, however, we are required to adjudicate claims according to the terms of your policy.
If you have any further questions you can contact us at 800-699-3845.
Regards,
The Arch RoamRight Team
Cory was very helpful and knowledgeable…
Cory was very helpful and knowledgeable and friendly
14. August 2026
Antwort von Arch RoamRight
Mike,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Handled my problem very quickly !
Handled my problem very quickly !
14. August 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
Hello,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
timely response
11. August 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
Tammi,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
The rep was very accommodating and kind…
The rep was very accommodating and kind I appreciate the great service
12. August 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
Emily,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Your team has been outstanding since…
Your team has been outstanding since the start of my claim/case. Thank you!
12. August 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
Bobby,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
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