We have been insured by RoamRight for years. Fortunately, we’ve had only two claims both of which were dealt with speedily and accurately. Our agent today, Cory, was knowledgeable, informative, and mo... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
To close out my balance on the credit card, the associate was very helpful, listened to my desires, and caried them out smoothly. There was no pressure to continue the usage of the card, when I asked... Mehr ansehen
Megan was very friendly, professional, and was very forgiving of me not remembering my zip code when asked. I greatly appreciate how easy she made the process of adding additions to my existing policy... Mehr ansehen
I contacted Arch insurance after placing my claim for a trip that was interrupted by weather condition in Hawaii by hurricane NOLO. Wasn’t sure if more information or documents were needed so I contac... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
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Über Arch RoamRight
Vom Unternehmen geschrieben
Arch RoamRight is a provider of global travel insurance, including trip cancellation and emergency medical plans. Arch RoamRight’s domestic and international plans cover leisure and business travelers, vacation and adventure travelers, and students and group travelers.
Arch RoamRight plans are underwritten by Arch Insurance Company, an A+ rated, market-leading specialty insurer. Venture farther and travel smarter with RoamRight.
What is Travel Insurance?
- Reimburses some or all of your travel costs if your trip gets interrupted or cancelled,
- Pays for medical expenses that your primary insurance doesn't cover,
- Reimburses you for lost luggage,
- Helps you with problems you encounter while you travel,
- And much more.
Arch RoamRight Details
Vom Unternehmen geschrieben
Money-Back Guarantee
At Arch RoamRight, customer service and satisfaction are of utmost importance to us. After all, our goal is to provide you with protection during your travels.
Your satisfaction is important. That’s why we offer a money-back guarantee*, which allows you to cancel your travel insurance plan within 14 days from your effective date of coverage** or before your scheduled departure date, whichever comes sooner.
Arch RoamRight will refund all of your premiums paid if you cancel coverage within the time specified, provided you have not already filed a claim under the travel insurance plan.
All cancellation requests must be submitted in writing. You can email your request to customerservice@roamright.com.
*Not available to residents of New York and Washington.
**Residents of Indiana have up to 30 days from the effective date of coverage.
Kontaktinformationen
Executive Plaza IV, 11350 McCormick Road, Suite 102, 21031, Hunt Valley, Vereinigte Staaten
- 1-800-699-3845
- customerservice@roamright.com
- www.roamright.com
4.8
Hervorragend
2450 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 83 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great customer service
Helpful, friendly service…very efficient and thorough!
12. August 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
A.,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Kayla is excellent.
11. August 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
Adrian,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Kayla was friendly, knowledgable, and super helpful.
Kayla was friendly, knowledgable, and super helpful. Thank-you for having someone that communicates well and knows how to help! Gate1 picked the right company to work with.
11. August 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
Max,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Brenda is a valuable asset for your company
Brenda was extremely helpful and thorough in her explanation of our policy choices. This helped to clarify our decision.
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
Richard,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Cory was pleasant to work with
Cory was pleasant to work with. He was very knowledgeable about our issues and provided clear responses. He was also very patient with us as well and made sure all of our questions were answered.
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
Yvette,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Lorie is very helpful
Lorie is very helpful. The renewal of my annual policy is done efficiently. Lorie gave me warning that this is my last renewal of the annual policy with RoamRight due to my age. So I have one year to think about what to do after this policy expires.
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
Esther,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Cory provided outstanding customer…
Cory provided outstanding customer service and answered all my questions and made me feel comfortable in making my choice
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
Robert,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Your service rep was very knowledgeable…
Your service rep was very knowledgeable and kind. She answered allour questions, explaining the details of the plan. She quickly entered our information, and sent us our planing just a fewminutes!
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
Kathleen,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Experience with Arch
Isabel was very courteous and knowledgeable. She listened answered all my questions patiently. She is kind of employee a big reason for your company’s reputation and business. Thanks
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
AnilKumar,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
The agent had everything together and…
The agent had everything together and was easy to apply and pay.
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
James,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Cory was very thoughtful and explained…
Cory was very thoughtful and explained your insurance program throughout our conversation. He is an asset to your team
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
Debi,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
excellent customer service
My experience with Arche was amazing. We received our refund of trip expense promptly with no difficutlies.
18. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
Liz,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Our agent KAYLA
Our agent, Kayla, was very helpful, knowledgeable and awesome to work with. It was a pleasure doing business with your company…. Thanks to Kayla.
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
Cathy,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Isabel was polite, efficient and knew exactly how to help me with my concerns.
Isabel was efficient and polite. She knew exactly how to help me and we were able to get the paperwork needed.
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
Becky,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Travel Insurance Purchase
I called the toll free number twice. Once to get a better understanding of benefits — I spoke with Lori. The second time was to purchase two packages (1 each for me and my sister). On this call, I was assisted by Cory. He was polite, professional and very clear in his explanation of what to expect moving forward (communication).
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
Joy,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
She was very helpful
She was very helpful. Answered all questions, and when not sure of answer, went to her superiors and gave me a replay without bein on hold too long. Very nice and patient.
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
Arlene,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
The customer service representative was…
The customer service representative was so helpful and easy to understand. She was very thorough and explained my policy and very informative.
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
Linda,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Excellent customer service from Cory at RoamRight
During a 50-minute phone conversation, Cory patiently answered my many questions regarding RoamRight's coverages. He was friendly, knowledgeable, and provided the detailed information that I was seeking.
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
K.,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Megan was very helpful and efficient
Megan was very helpful and efficient. I got my request right after I spoke with her.
13. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
Victor,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Helpful Human!
Customer service representative was very helpful and dedicated to help me get an answer to my question. She was also very friendly. I also appreciated not having to navigate an aggravating phone tree and ESPECIALLY happy to not have been pawned off on an AI chatbot!!!
10. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
Vanessa,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
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