We have been insured by RoamRight for years. Fortunately, we’ve had only two claims both of which were dealt with speedily and accurately. Our agent today, Cory, was knowledgeable, informative, and mo... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Megan was very friendly, professional, and was very forgiving of me not remembering my zip code when asked. I greatly appreciate how easy she made the process of adding additions to my existing policy... Mehr ansehen
I contacted Arch insurance after placing my claim for a trip that was interrupted by weather condition in Hawaii by hurricane NOLO. Wasn’t sure if more information or documents were needed so I contac... Mehr ansehen
Unternehmen hat geantwortet
Excellent pricing and coverage. The staff that I dealt with was incredibly easy to communicate my issue (how do I get higher coverage at what price?). And, in very short order, I was able to obtain... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
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Über Arch RoamRight
Vom Unternehmen geschrieben
Arch RoamRight is a provider of global travel insurance, including trip cancellation and emergency medical plans. Arch RoamRight’s domestic and international plans cover leisure and business travelers, vacation and adventure travelers, and students and group travelers.
Arch RoamRight plans are underwritten by Arch Insurance Company, an A+ rated, market-leading specialty insurer. Venture farther and travel smarter with RoamRight.
What is Travel Insurance?
- Reimburses some or all of your travel costs if your trip gets interrupted or cancelled,
- Pays for medical expenses that your primary insurance doesn't cover,
- Reimburses you for lost luggage,
- Helps you with problems you encounter while you travel,
- And much more.
Arch RoamRight Details
Vom Unternehmen geschrieben
Money-Back Guarantee
At Arch RoamRight, customer service and satisfaction are of utmost importance to us. After all, our goal is to provide you with protection during your travels.
Your satisfaction is important. That’s why we offer a money-back guarantee*, which allows you to cancel your travel insurance plan within 14 days from your effective date of coverage** or before your scheduled departure date, whichever comes sooner.
Arch RoamRight will refund all of your premiums paid if you cancel coverage within the time specified, provided you have not already filed a claim under the travel insurance plan.
All cancellation requests must be submitted in writing. You can email your request to customerservice@roamright.com.
*Not available to residents of New York and Washington.
**Residents of Indiana have up to 30 days from the effective date of coverage.
Kontaktinformationen
Executive Plaza IV, 11350 McCormick Road, Suite 102, 21031, Hunt Valley, Vereinigte Staaten
- 1-800-699-3845
- customerservice@roamright.com
- www.roamright.com
4.8
Hervorragend
2449 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 83 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Isabel from Arch RoamRIght made everything easy
Isabel from Arch RoamRIght made everything easy. She answered all of our questions and made very thoughtful recommendations. We look forward to working with Isabel and Arch RoamRight. Superb customer service and value.
16. September 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
Jim,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Helpful Service and Easy Travel Insurance Process
I had a very good experience with RoamRight. The process of getting travel insurance was straightforward, and the representative I spoke with was friendly and knowledgeable. They took the time to answer my questions and explain the coverage options clearly, which made it easier to choose a policy for my trip. Communication was prompt, and I appreciated how efficiently everything was handled. The policy information was easy to access, and I felt comfortable knowing I had coverage in place before traveling. Overall, the process was smooth and convenient, and I was happy with the service I received.
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
Rocio,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Straightforward Process and Helpful Service
I had a very good experience with RoamRight. The process of getting travel insurance was straightforward, and the representative I spoke with was friendly, knowledgeable, and patient when answering my questions. They explained the coverage clearly and made it easy to understand what was included. The policy was arranged quickly, and I felt comfortable knowing I had coverage for my trip. Overall, the service was professional and the experience was smooth from start to finish.
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
Silvana,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Sharla - great customer service
Sharla was extremely helpful and professional. She easily understood what I was asking for and was able to add the coverage I was is!!!!!
15. September 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
Janet,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
The representative
The representative, Stephanie, understood my question. Answered it in a meaningful way. Completed the modification efficiently. My new policy docs were received immediately
15. September 2026
Antwort von Arch RoamRight
Joseph,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Antwort von Arch RoamRight
TJ,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Excellent service
My customer service rep was great! Very helpful, knowledgeable, efficient and friendly. Couldn't ask for more.
11. September 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
Katy,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Quick efficient and knowledgeable
Quick efficient and knowledgeable. Very pleasant and kind. Thank you
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
Donna,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Brenda was really pleasant and promptly…
Brenda was really pleasant and promptly renewed my policy- she made it a wonderful experience! Thank you 🙏🏼
10. September 2026
Antwort von Arch RoamRight
Kevin,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Great customer service
8. September 2026
Antwort von Arch RoamRight
Tam,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Megan was very knowledgeable and helpful
Megan was very friendly, helpful and knowledgeable. She listened to my questions and responded very well. Thanks for the great experience!
8. September 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
Hello,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Polite and courteous approach
Polite and courteous approach. Provided detailed information and very patient when asked questions.
8. September 2026
Antwort von Arch RoamRight
Domenica,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
I needed trip insurance
I needed trip insurance and was able to get it quickly and at a reasonable price. I keep coming back to Arch because I get great service every time I deal with them.
2. September 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
Howard,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Easy to find coverage, but web site issues
Easy to find coverage, has been easy to get claims paid in the past. Web site STILL doesn't allow logging into my account, and I have contacted the company many times.
7. September 2026
Antwort von Arch RoamRight
Hello,
Thank you for your review.
At the time of posting, we understand that your issue is being, or has been resolved. If you have any further questions, please contact us.
Regards,
The Arch RoamRight Team
I had to call several times and each of…
I had to call several times and each of your people were kind and partient.
7. September 2026
Antwort von Arch RoamRight
Hello,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Antwort von Arch RoamRight
Helen,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
The agent was so patient
The agent was so patient when I was looking up need documents for her.
2. September 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
K.,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Great customer service
1. September 2026
Antwort von Arch RoamRight
Lana,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Quick response
Quick response. Answered all my questions. Eager and ready to help
27. August 2026
Bewertung ohne vorherige Einladung
Antwort von Arch RoamRight
Violet,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
The agent was very helpful and…
The agent was very helpful and gracious.
She found the policy that we need for our upcoming cruise. We feel prepared in the case of a medical emergency. Thank you, Megan!
27. August 2026
Antwort von Arch RoamRight
Penny,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
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