Exeter branch was incredibly helpful when I asked about an "open box" deal on a relatively high value item. They checked with the branches that had some, sent me photograph to see quality, then organi... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Always great service from the guys at Richer Sounds. Visited the Exeter branch to trial a pair of Senheiser headphones. Wasn't allowed at a electrical store nearer to me but the guys at Richer Sounds... Mehr ansehen
Unternehmen hat geantwortet
Amazing service. I'd been looking into buying a Blu-Ray player and emailed my local store (Exeter) to ask if it would be possible to have the Sony UBPX 700K put back for me for my week off. The... Mehr ansehen
Unternehmen hat geantwortet
Went to pick up some reserved headphones, I didn't realise the shop wasn't open until 11 and I arrived well before that. The guy inside kindly let me in early to pick up the headphones. Always friendl... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktinformationen
89-91 Sidwell Street, EX4 6PH, Exeter, Vereinigtes Königreich
- 0333 900 0061
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Das haben sich andere Leute angesehen
Great customer service from people who…
Great customer service from people who really know their stuff!
Verwendet eventuell KI als AntworthilfeMehr lesen
Came in for a TV wall bracket
Came in for a TV wall bracket. Goood advice given and, not the most expensive bought but the right product, was

Antwort von Richer Sounds - Exeter
Helpful advice although the set up at…
Helpful advice although the set up at home for the speakers proved time consuming and trickier than awe had imagined.

Antwort von Richer Sounds - Exeter
Excellent customer service
Excellent response to problem with my loudspeaker. Reported fault on phone line and when I went to shop they had been fully briefed on my complaint and were ready to replace my device without further explanation

Antwort von Richer Sounds - Exeter
Amazing service
Amazing service. Purchased TV some time ago but had not finished the room it was going in. Once installed I found it was not right for what we needed. The team in Exeter exchanged it without any issues. Cannot speak highly enough of the Manager and his staff. Very pleased with the new TV.

Antwort von Richer Sounds - Exeter
Excellent Customer Service at Richer Sounds
What a great place Richer Sounds is! Very friendly staff and nothing is too much trouble.
Good interaction with all staff and Nick has been superb with each visit and purchase. Well done Exeter!

Antwort von Richer Sounds - Exeter
I knew the model of TV I wanted
I knew the model of TV I wanted, and I knew RS were offering a very good deal. So, that is where I shopped. I have had a radio off you some years ago, and knew your service was excellent. The bonus for us was, parking behind your store and delivery. Plus we could also purchase the same day a new TV wall bracket. Delivery was very professional, with a telephone check, call made to me to ensure packaging was undamaged, whilst the delivery team were at my property.

Antwort von Richer Sounds - Exeter
Always very helpful and good service
Always very helpful and good service - and good prices!

Antwort von Richer Sounds - Exeter
Great Place
Guy who helped me made the process easy and clear
Resolved a minor issue with efficiency
Would highly recommend

Antwort von Richer Sounds - Exeter

Antwort von Richer Sounds - Exeter
Perfect viewing experience
To be able to view a good selection of OLED tvs showing normal television program's side by side and not a uhd 4k video on a loop. Top notch knowledge and information from staff and no high pressure selling and of course a great price with a good warranty back by themselves

Antwort von Richer Sounds - Exeter
The speed of service and next day…
The speed of service and next day delivery of two packages withing 24 hours was astonishing. A hiccup of my own making in setting up the equipment was all that marred the unpacking but eventually all went well and very first use proved successful. Cannot fault Richer Sounds' service and afterservice from an email request I queried when I wrongly thought some parts may have been 'missing'! Well done!!!

Antwort von Richer Sounds - Exeter
The shop manager helped me load up as…
The shop manager helped me load up as he could see I wasn't feeling well during my visit. He was a staff member down and was rushed off his feet but still very polite and helpful. Thank you! Purchase an LG TV, wall bracket, and a Pro-ject turntable.

Antwort von Richer Sounds - Exeter
Excellent and knowledgeable service
Excellent and knowledgeable service. Staff are friendly and take their time with you. After sales service is also excellent

Antwort von Richer Sounds - Exeter
Went old school and phoned up richer…
Went old school and phoned up richer sounds. Sorry forgot who I spoke with but helped me purchase a new TV and wall mounting bracket with ease.
Great service and great TV. Not my first time using richer sounds and certainly won't be the last.

Antwort von Richer Sounds - Exeter
Great experience
They offer an experience which is becoming rarer in the UK. The ability to speak to someone who is knowledgeable and able to negotiate and offer solutions without being hindered by their own company rules.

Antwort von Richer Sounds - Exeter
Ben Was very helpful
Ben Was very helpful, and even carried my new speakers to my car

Antwort von Richer Sounds - Exeter
Popped in for advice about headphones
Popped in for advice about headphones, then acted on it.
Very pleased with the recommended headphones and the service from the Exeter branch in advising then helping me to buy them.
A happy ( returning ) customer!

Antwort von Richer Sounds - Exeter
Very helpful in the shop to set up and…
Very helpful in the shop to set up and demo the hi-fi system I was looking at.
Took the speakers home on the Saturday and the vinyl player turned up on the Monday a day early.
Very happy with the service and system I purchased. Thank you
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