Exeter branch was incredibly helpful when I asked about an "open box" deal on a relatively high value item. They checked with the branches that had some, sent me photograph to see quality, then organi... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Always great service from the guys at Richer Sounds. Visited the Exeter branch to trial a pair of Senheiser headphones. Wasn't allowed at a electrical store nearer to me but the guys at Richer Sounds... Mehr ansehen
Unternehmen hat geantwortet
Amazing service. I'd been looking into buying a Blu-Ray player and emailed my local store (Exeter) to ask if it would be possible to have the Sony UBPX 700K put back for me for my week off. The... Mehr ansehen
Unternehmen hat geantwortet
Went to pick up some reserved headphones, I didn't realise the shop wasn't open until 11 and I arrived well before that. The guy inside kindly let me in early to pick up the headphones. Always friendl... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktinformationen
89-91 Sidwell Street, EX4 6PH, Exeter, Vereinigtes Königreich
- 0333 900 0061
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
Friendly, professional service
Quick to recognise what I needed and very helpful in guiding me through all the issues.
Setting up was also very customer friendly. I am delighted with the new system.
The whole experience was excellent - would recommend highly.

Antwort von Richer Sounds - Exeter
Brilliant no nonsense service from…
Brilliant no nonsense service from Steve. Great advice, deals, delivery and efficient buying process. No complaints at all.

Antwort von Richer Sounds - Exeter
Richer Sounds staff were five star …
Richer Sounds staff were five star Delivery staff three star.

Antwort von Richer Sounds - Exeter
Totally understand what I needed and…
Totally understand what I needed and excellent customer service.
Recently ordered a pair of Dali Opticon…
Recently ordered a pair of Dali Opticon 6 speakers from the Exeter branch via email with an employee called Nick. He was extremely helpful and dealt with the purchase perfectly informing me when they were in stock ready for me to collect as that was my preferred method. Love the speakers very much. Thanks Exeter/Richer Sounds.

Antwort von Richer Sounds - Exeter
Brilliant Service.
Friendly, knowledgeable staff who offered us a wide range of buying options and explained things clearly. My wife and I will certainly shop there again.

Antwort von Richer Sounds - Exeter
Great service, great TV.
Great help and advice from the staff at Richer Sounds Exeter, as always.
The delivery of our Hisense mini led tv was organised and arrived within a few days, delivered by helpful van driver.
We haven't had the TV long so there is much to investigate.
The picture is sharp, colourful and bright. We do run it through an existing sound system. There are loads of 'apps' and Freely although new to us appears easy to navigate.
Thanks again to Richer Sounds Exeter.

Antwort von Richer Sounds - Exeter
Excellent service
Friendly, informative assistance and advice received over the telephone by Paul pre-order, followed by the ease of ordering. TV was promptly delivered and set up was 'a doddle' - even for an 84-year-old !
Follow-up advice and attention to customer queries was also received promptly delivering a pleasing experience throughout.

Antwort von Richer Sounds - Exeter
Simple straight forward information and…
Simple straight forward information and no attempt to rip you off. That's why Richer Sounds is ALWAYS outer first port of call, and usually our last.

Antwort von Richer Sounds - Exeter
Ordered a Philips PHIL-24PHS6000 24"
Ordered a Philips PHIL-24PHS6000 24" which we were able to collect the following morning after receiving a phone call from the shop. The TV is great - very easy to set up and Freely works a treat via the internet as we have no aerial for this set.
The Richer team were as helpful as ever.

Antwort von Richer Sounds - Exeter
Great help with a faulty dongle
Great help with a faulty BenQ tv dongle. We agreed it wasn't a very effective product and Mark at Exeter went so far as to refund the price of an Amazon Firestick bought elsewhere to replace it. Thoughtful and considerate customer service.

Antwort von Richer Sounds - Exeter
After sales service.
I had a problem with a Hisense 32 inch tv which kept losing connection to my WiFi.
Very impressed with the way Richer dealt with the problem, Steve at the Exeter shop was brilliant and nothing was to much trouble in arranging a replacement.

Antwort von Richer Sounds - Exeter
Recommend
Spoke to them on the phone, they ordered in the headphones. No issues what so ever. Recommend

Antwort von Richer Sounds - Exeter
LG 65 inch OLED.
Friendly professional service. And fast delivery of goods. Excellent TV.
Good quick service and knowledge!
Excellent service from Richer Sounds Exeter and a great deal too!
Mark was really helpful and kindly gave me a gift voucher in lieu of speaker cable discount. He was very pleasant and helpful on the phone and the Monitor Audio Silver 100 7G are ridiculously good for the money sounding more like speakers at twice the price.

Antwort von Richer Sounds - Exeter
Parking on site is very useful
Parking on site is very useful, I had already decided what Av Amp I wanted, the fact you give a six year warranty swayed it for me in your favour,
I’m a serial customer to Richer Sounds
I’m a serial customer to Richer Sounds. This is because I know the item I want will be very good at a very reasonable price - especially when their warranty cover is so good and quibble-free. Customer Service over the phone is fantastic - very patient and knowledgeable so you feel you’re being advised by a friend who knows their stuff.

Antwort von Richer Sounds - Exeter
So funktioniert Trustpilot
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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
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